Gjovik Chevrolet Buick GMC

In the past I have always been very pleased with my service at Gjovik. Not so with this last appointment. Not only was the part for the recall originally ordered and arrived but it was then given to an service at Gjovik. Not so with this last appointment. Not only was the part for the recall originally ordered and arrived but it was then given to another customer and not reordered for me when I did not immediately make an appointment. The part was reordered at my request and it was very difficult to make an appointment that worked for me due to medical treatment. I finally was able to get an appointment that included a loaner, for which I am grateful. The service advisor called me late morning and advised me of additional work that was recommended totaling over $1,00. I declined. The advisor did not tell me that the exhaust manifold was cracked and I did not discover this until I saw my paperwork. That would have been an additional $450. You dropped the ball and then dropped it again. My trust level for the service department has never been lower. More

Chris was very helpful in helping us with buying our car and explaining the features. His follow up to make sure our questions were answered was super. and explaining the features. His follow up to make sure our questions were answered was super. More

Amber Harrington was very helpful and thorough when explaining the repairs needed on my car. She explained everything to me and took time with me even when it was busy. Thank you! explaining the repairs needed on my car. She explained everything to me and took time with me even when it was busy. Thank you! More

The whole process from beginning to end was great thanks to Brandi,Chris,and Steve. Followed through on every thing they said they would do. to Brandi,Chris,and Steve. Followed through on every thing they said they would do. More

I stopped to see a truck that was advertised. Turns out it sold the day before I got there. But they had several others and there was another that liked as well. The salesman was not pushy and didn't try it sold the day before I got there. But they had several others and there was another that liked as well. The salesman was not pushy and didn't try to steer me in one direction. I ended up buying one of the other trucks on the lot and financed there as well. I wasn't planning to trade my car in, but they made it worth it. Easy process. Thanks Chris. More

First time buying a car in several years. I live out of town and found the car online, it just wasn't on the lot yet. Called/texted multiple times with Chris before it finally arrived. Overall the experi town and found the car online, it just wasn't on the lot yet. Called/texted multiple times with Chris before it finally arrived. Overall the experience was good. A few minor issues regarding financing, but happy with the car and the service. More

I want to thank Todd Fuller for staying with the problem and finding a solution which should now be permanent. I am concerned that since this was a design flaw by GM Engineering and the lack of willingness and finding a solution which should now be permanent. I am concerned that since this was a design flaw by GM Engineering and the lack of willingness by GM to resolve the issue which not only was experienced by me but thousands of others. The problem has been persistant over the past 4 years and finally on the 4th time it appears resolvedl thanks to Todd. I am thankfull that the dealership understood that this was an ongoing problem and even though my warranty had expired they did not charge me. I thank them for doing the correct thing. I am disspointed in GM and their lack of leadership in resolving issues like this with the vehicle. I appreciate the professionalism and courtesy shown to me by Todd, Amanda and your staff. More

First wanna give a shout out to Bri n Brandy the behind the scenes people to get you on the lot. Chris the salesman was great, friendly, and very knowledgeable about his job. Steve the finance guy hit it the scenes people to get you on the lot. Chris the salesman was great, friendly, and very knowledgeable about his job. Steve the finance guy hit it outta the park. Really friendly likes to talk very informative just made the whole thing less aggravating. There's a reason why people keep going back to the same dealership, most use the same salesperson, but we've had many different salespeople over the years and all have been great Leonard(RIP), Ron, Carla, and know Chris have all been good to my wife and I. Thanks Gjovik chevrolet. More

The sales process was very easy for me. I came in that night interested in purchasing a car. I got behind the wheel that night and left with a car. Everything about a the sale was simple and welcoming. night interested in purchasing a car. I got behind the wheel that night and left with a car. Everything about a the sale was simple and welcoming. More

Purchased the car in the evening and turned out the light in the showroom before we left the parking lot. Had a taillight out with no option but to drive home in a new truck with out a taillight. in the showroom before we left the parking lot. Had a taillight out with no option but to drive home in a new truck with out a taillight. More