Glanzmann Subaru

Like dealing with a friend After driving an amazing Lexus is300 for 10 years, it was finally time for a new car. I chose Glanzmann Subaru because of their extensive inventory bu After driving an amazing Lexus is300 for 10 years, it was finally time for a new car. I chose Glanzmann Subaru because of their extensive inventory but came away most impressed with their customer service, especially Steve Horn. He was as friendly and professional as could be and, by the end of my car buying experience, felt like an old friend. More

A great experience! I bought my 2019 Legacy about six weeks ago – what a great experience! Scott called me within five minutes after I had submitted an inquiry via Glanz I bought my 2019 Legacy about six weeks ago – what a great experience! Scott called me within five minutes after I had submitted an inquiry via Glanzmann’s website. He arranged for me to meet with Justin for a test drive. Justin was great to work with - low key with no pressure and he patiently answered all my questions. The car was en route to the dealership and I was able to pick it up within the time frame promised. On the day that I picked it up, Justin thoroughly reviewed all the features and set up the Bluetooth for my cell phone; he even offered to set up the radio presets! Todd was very personable as he completed all the paperwork. This past week, I stopped back for the “Encore Delivery” service where Erick gave me an excellent refresher on the car’s features and answered my questions. I’m usually a tough grader, but I would give the team at Glanzmann’s more than five stars if the system would let me! More

Exceptional Dealer With exceptional employees. No matter how small and inexpensive the required service is, Stephanie Morales and her Team made my experience SO EASY. Th With exceptional employees. No matter how small and inexpensive the required service is, Stephanie Morales and her Team made my experience SO EASY. Thank you all !! More

Thank you The customer service extended to my family was unparalleled. Dana Goodman was superb. He made this experience so much smoother. His attention to detai The customer service extended to my family was unparalleled. Dana Goodman was superb. He made this experience so much smoother. His attention to detail and genuine concern about our needs allowed our family to focus on what was important. We are a faithful Subaru family. We were perfectly content with another dealership until this time. Our loyalty to Subaru remains but we are now a part of the Glanzmann family. More

Excellent, easy experience Steve was great. No hassle, easy purchase. Price was fair, they gave good money for an ancient trade in and took care of everything on time. Steve was great. No hassle, easy purchase. Price was fair, they gave good money for an ancient trade in and took care of everything on time. More

Erick Taing Erick was the person who I met at Glanzmann who literally knows everything there is to know about how the technology works in my 2018 Crosstrek. I met Erick was the person who I met at Glanzmann who literally knows everything there is to know about how the technology works in my 2018 Crosstrek. I met Erick when I was purchasing my vehicle with Phil Han. Erick was extremely polite. After I purchased my Crosstrek I met with Erick who reviewed the technology with me. He never rushed me and answered every one of my many questions. I purchase my car in May and all was well until September when I could no longer keep a GPS signal while using the Android Auto, As I mentioned in another review (see Phil Han) no one at Subaru, not just Glanzmann, seems to know how to fix the issue but are aware of the problem. I lived with this for 2 months and was really getting very annoyed that it did not seem to be fixable. I contacted my salesman Phil Han who learned from Erick a possible fix for this problem. We scheduled an appointment and literally within 3 minutes Erick had this problem resolved. I won't tell you how as Erick should tell you. Honestly, Erick should get a bonus, in my opinion, for being proactive in trying to resolve this. His insights should be shared with service and corporate. Thank you so much for your wonderful staff. My experience with your dealership has been fabulous. Kind regards, Colleen McCarry More

This was a terrific experience My consultant was knowledgeable, friendly and accommodating. My vehicle was ready on time and I even got a complementary car wash. The waiting area My consultant was knowledgeable, friendly and accommodating. My vehicle was ready on time and I even got a complementary car wash. The waiting area was very comfortable and conducive to reading and working, or just relaxing and watching TV. Snacks were available and healthy. More

Recall And State Inspection I came in for a recall, thinking I would have to wait hours for my car to be ready. I was assured that the time would be short. So I went across the s I came in for a recall, thinking I would have to wait hours for my car to be ready. I was assured that the time would be short. So I went across the street for lunch. Eric called and offered to do my State Inspection also since he noticed it was coming up. I had the registration with me so he came across the street and got it so I didn’t have to leave my lunch. Nicest thing. My overall experience was great and I will be coming to get my oil changed since the price is right. More

Scheduled service I went in for 30,000 mile service. Potentially expensive. They felt I didn’t need it yet, by low milage. Fixed faulty AC compressor on warrenty quickl I went in for 30,000 mile service. Potentially expensive. They felt I didn’t need it yet, by low milage. Fixed faulty AC compressor on warrenty quickly. Got me loaner vehicle without a problem. Very welcoming and personable. More

Needed a new battery The battery was under warranty, and they advised that I could come in the same day for a replacement. Waiting room was clean and pleasant. The battery was under warranty, and they advised that I could come in the same day for a replacement. Waiting room was clean and pleasant. More