Glanzmann Subaru

Friendly and Patient The staff at Glanzmann were fantastic! They answered all my questions and were really patient while I made my decision, as well as, really sweet to my The staff at Glanzmann were fantastic! They answered all my questions and were really patient while I made my decision, as well as, really sweet to my two little ones. Steve (Horn) went above and beyond to make sure I was taken care of and was happy with the car. Great place with good people! More

Great staff, great service, and a great deal The staff at Glanzmann were incredibly helpful throughout my entire trade-in process. My experience started with internet correspondence with Matthew The staff at Glanzmann were incredibly helpful throughout my entire trade-in process. My experience started with internet correspondence with Matthew Burke. Matthew was prompt to contact me to set up an appointment after I filled out the form on their website. When we arrived at the dealership we met with Matthew, who introduced us to our salesman, Steve Horn, as well as offered my mother and I refreshments which I thought was a nice touch. Working with Steve was a pleasure. He was thorough in explaining what to expect from the trade-in process. He also did a great job of explaining the features of the 2015 Impreza that I ended up purchasing. The only negative thing I have to say is that he got a bit defensive when I asked how they arrived at their offer on my trade in. However, he quickly realized his tone had gone less than pleasant and back-pedaled. Overall, Steve was awesome to work with and I would happily recommend him to others. He even stuck around until all my paperwork had been filled out even though we weren't done until nearly an hour and a half after the dealership had closed. Dana worked magic with getting me the best financing possible, so I had to give him a shout out in this review as well. We did our paperwork with Todd, who was also a pleasure. He kept the process simple and clear, and even joked around with my mom and I to keep things from becoming monotonous. We traveled 2.5 hours for this dealership and I would happily do it again, because doing business with them was a pleasure. They were awesome about being aware of how far we had traveled and despite the fact that they traditionally schedule appointments to do paperwork a few days after the customer decides to buy the car, they made an exception for us and stayed over an hour and a half after closing to complete our paperwork the same day and prevent us from having to make the trip a second time. I would happily recommend this dealership to others and will most likely return when it's time for another Subaru. More

Consummate Professionalism with Exemplary Courtesy I've leased 4 vehicles with Glanzmann over the past 10 years and simply won't go anywhere else. Their sales staff is knowledgeable and professional w I've leased 4 vehicles with Glanzmann over the past 10 years and simply won't go anywhere else. Their sales staff is knowledgeable and professional without ever pushing for the hard sell. They apprise you of options and accommodate however they can. Their service staff is competent and communicative and has helped me again and again to resolve any issues no matter the origin. If you're thinking of going somewhere else...don't More

Wanda and Tony I had a routine maintenance appointment for an oil change and my fan for the AC was blowing inconsistently when I had a low oil light and oil spot und I had a routine maintenance appointment for an oil change and my fan for the AC was blowing inconsistently when I had a low oil light and oil spot under my car. I called and spoke to Wanda, she was peninsular! She ensured she would try to fit me in sooner even though they were booked for a month. She called me back within the hour and said she spoke to her manager and got me an appointment. When I showed up to drop my car off, I was helped by Tony. Wanda heard our conversation and came over and filled in Tony on our entire conversation. Toy was great and went out of his way to try and find me a loaner. More

NO HASSLE, SPECIAL PLACE!!! Second vehicle I've purchased at Glanzmann, and I cannot commend the people who work at this company any more than I do. They are courteous, kind, Second vehicle I've purchased at Glanzmann, and I cannot commend the people who work at this company any more than I do. They are courteous, kind, and take all of my needs and wants into consideration! I'll keep coming back!! More

Trustworthy A helpful, informative, honest dealership. Have been a customer for fourteen years and not one bad experience. The employees are efficient and knowled A helpful, informative, honest dealership. Have been a customer for fourteen years and not one bad experience. The employees are efficient and knowledgeable. And the new facilities are really nice! More

Super easy, pleasant experience I've liked and trusted Glanzmann for years and my most recent experience reinforced that. No xx buying my car, all the numbers matched the research I I've liked and trusted Glanzmann for years and my most recent experience reinforced that. No xx buying my car, all the numbers matched the research I did ahead of time. It's a good group of people and the dealership is a long-time good member of the community. More

Wonderful customer service I heard a whistle coming from my front passenger window. My husband called for a service appointment and easily set that up. They offer him a loaner I heard a whistle coming from my front passenger window. My husband called for a service appointment and easily set that up. They offer him a loaner car for the day without him even asking. When it came time to drop off my car, Eric W., the service rep, was expecting me. My paperwork was there and the loaner was ready for me to take. Eric called and explained that they were unable to fix the problem today and a part had to be order. Two days later, I got a call, the part is in and I just need to come back to get it fixed. Thanks for the great service Eric. I bought a used Outback from Dana and I just love it! Theresa Janney More

Knowledgeable, no pressure or hassle, great experience My wife and I went to Glanzmann to test drive (and ultimately put in an order) for a Crosstrek, and we were very happy with our experience. I had My wife and I went to Glanzmann to test drive (and ultimately put in an order) for a Crosstrek, and we were very happy with our experience. I had previously worked out details for pricing and models with Matt Burke via email; Matt was super helpful, and didn't call me repeatedly (like other dealers were doing), or pressure me into coming in. Instead, he gave me the info I needed, quickly and easily, all over email. The lack of pressure prompted me to want to come in on my own to test-drive, so once we worked out pricing, I scheduled time to come in. Philip Heinz took us on the test drive, and was super knowledgeable and helpful, and the experience was completely free of hassle. There was no pressure, and I could tell it mattered to him that we got the car that we needed. He didn't make us feel rushed, even though it was a very busy day for the dealership. I'm very pleased with my experience so far and am looking forward to getting my Crosstrek! More

Thank you Glanzmann Subaru From the beginning of my experience when Julie contacted me promptly, until the end when Corey was literally sweating while running around to make sur From the beginning of my experience when Julie contacted me promptly, until the end when Corey was literally sweating while running around to make sure I drove home in my new car, my experience at Glanzmann Subaru was great. More