Glanzmann Subaru - Service Center

Kyle asked me to drop off my car on the week that he is out. I called twice to find out the update. It is a week now and no success. Just automated text messages about him being away and I should call with out. I called twice to find out the update. It is a week now and no success. Just automated text messages about him being away and I should call with any questions. My curiosity is, WHY would Kyle ask me to drop off my car when he’s out and could not get to working on my car?? He should have told me to drop off when he and the mechanic is available. Initially, I was promised that my car will take a day or two to complete, but no. It is a whole week now. I was satisfied many times before but not with this current work!!! I drove too far from my home for your continuous services, but with this situation, I will have to reconsider getting Subaru or going to that establishment. More

My Crosstrek has been at your dealership 3 times in the last 60 days for the same problem. Most recently it was there for 2 weeks and I paid $408. I got it back yesterday morning and didn’t drive it until last 60 days for the same problem. Most recently it was there for 2 weeks and I paid $408. I got it back yesterday morning and didn’t drive it until this evening. I drove it for 27 minutes and parked my car and the same problem happened - the fuse blew. I called and you set me up with another appointment for May 1. I will not be spending any time for any diagnostic work since the $408 I just paid yesterday didn’t fix the issue. I’ve never had an issue with my Crosstrek and I feel like I am getting the run around on what they think the issue is. I am super frustrated! More

Sam was thorough and very fast processing my vehicle. Thank you also to Marc Rodgers for servicing the car. I appreciate my small tire repair being covered under warranty when I didn’t expect it to be. I Thank you also to Marc Rodgers for servicing the car. I appreciate my small tire repair being covered under warranty when I didn’t expect it to be. I thought I had a coupon but saw when I got home it hadn’t been applied- but I was rung out by someone else. I like the service there overall as everyone seems to do their best each time and they will wash your car too! More

The service from Glanzmann Subaru is always excellent. The team is great at keeping customers appraised of the cost of service as well as how long it will take. I typically stay at the dealership and they The team is great at keeping customers appraised of the cost of service as well as how long it will take. I typically stay at the dealership and they keep me updated during service. I would highly recommend this location. More

I needed an emergency tire replacement and went to Glanzmann simply because they were the closest place to go. They were wonderful! Karen was so friendly and helpful. The work wS completed quickly and Glanzmann simply because they were the closest place to go. They were wonderful! Karen was so friendly and helpful. The work wS completed quickly and with fair cost. More

Just wanted to say how much I love my Glanzmann Subaru gang! Sam is the best! I can always count on him to get me in there and provide me with updates while my car is being worked on. True customer servic gang! Sam is the best! I can always count on him to get me in there and provide me with updates while my car is being worked on. True customer service! P.S. Karen, Joe, Katie, John, Kyle and Eric..you guys are the greatest!!! More

Eric WIson has been my service advisor for state inspection, oil & filter change, multipoint inspection for the past 5 years and he is the best. He is very professional in his work and great custo inspection, oil & filter change, multipoint inspection for the past 5 years and he is the best. He is very professional in his work and great customer service More

Kyle was my service advisor for state inspection, oil & filter change, multipoint inspection...and, as it turned out, new rear brakes. He was pleasant, professional, and thorough in his explanations. I wai filter change, multipoint inspection...and, as it turned out, new rear brakes. He was pleasant, professional, and thorough in his explanations. I waited for the car, and he returned it to me in a timely manner. Thanks, Kyle More

Service is hit and miss with the excuse we are short staffed heard too often. Car is never ready when promised and received no communication from service advisor that my car wasn't going to be ready on staffed heard too often. Car is never ready when promised and received no communication from service advisor that my car wasn't going to be ready on time. Maybe Ysaac is new but he needs some training. Service manager could also try and be more pleasant. More

Getting my Outback reposted took 6 months due to problems with the body shops. Joe was so good at responding to my many phone calls and everything was finally resolved and the work done. Although I am sure with the body shops. Joe was so good at responding to my many phone calls and everything was finally resolved and the work done. Although I am sure he was as frustrated as I was , he kept me updated as much as possible. Great working with him! More