Glassman Automotive Group
Southfield, MI
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My overall experience at Glassman Automotive is far above my expectations. The service department is great …the staff is friendly and helpful. Repairs or maintenance are correctly done and they take the ti my expectations. The service department is great …the staff is friendly and helpful. Repairs or maintenance are correctly done and they take the time to explain what was done. I have to mention above all that the service given to me by Stephanie, my service rep and Mike, the service manager was one of the main reasons why I brought another car from Glassman this year…they are the best hands down. Jeffery, my sales rep, was also great. He was very patient and took the time giving me buying options and showing me the vehicle, going over all of its features. The hardest part of the sale was saying goodbye to my old Santa Fe. If asked I would highly recommend Glassman Automotive to anyone seeking a new or used car. More
I initially dealt with Glassman Kia only through email. Gary was very helpful from the beginning. He responded to my emails right away, and they always included answers to any questions I had. We settled Gary was very helpful from the beginning. He responded to my emails right away, and they always included answers to any questions I had. We settled on some numbers and I was pleased to find that he stuck to those when I arrived at the dealership. While there, he had the paperwork ready for me and the vehicle was also. I was even informed of some small extras that the vehicle came with that we had not discussed prior, so that was a nice surprise. The process was very quick and easy. I could not ask for a better experience. More
My mother and I had a great experience at the Glassman dealership. John Pospy greeted us at the door and was extremely helpful. We ended up being approved for a 2011 Hyundai Sonata and drove away that d dealership. John Pospy greeted us at the door and was extremely helpful. We ended up being approved for a 2011 Hyundai Sonata and drove away that day. My mom is very happy with the vehicle however we have heard some knocks and the car has hesitated during acceleration, which appears to be an early transmission concern. I will be bringing the car in for service in the next few days. Please know that John was great. His knowledge and experience of working with people was evident. Rena Pierson Donna Chavous More
My lease was due at the end of August, 2013. I had had a very bad experience at an (unnamed) dealership the day before so I was not looking forward to stopping in. When my husband and I pulled up to the de very bad experience at an (unnamed) dealership the day before so I was not looking forward to stopping in. When my husband and I pulled up to the dealership Mr. Hagan greeted us and introduced himself. We went in, sat down and went over in details of what I could afford and what I was able to put as a down payment. Everything is up to date now but a couple of years back, I became ill and some things got behind in payment. Mr. Sakakini worked very hard for me to get approved for my car lease. We went for a test drive and Mr. Hagan showed me some of working of the car. He even drove us over to meet the service crew. They were all very pleasant. I am so pleased with my new car. They treat people like people, not like numbers. Thank you More
I got the car I wanted at a fair price and a great loan. I met the employees at the service department and look forward to a long relationship with this dealership. I met the employees at the service department and look forward to a long relationship with this dealership. More
very good and great service would love to go them for all car deals, good manners excellen customer service, highly recommends their service to all. car deals, good manners excellen customer service, highly recommends their service to all. More
I knew the car I was interested in when I visited the dealership. Gary met me and listened to me rather than try to fast-talk me. He was up front and honest. And I could tell he is a true 'car guy,' n dealership. Gary met me and listened to me rather than try to fast-talk me. He was up front and honest. And I could tell he is a true 'car guy,' not just a car salesman. He worked fast and we made a deal. He made the used car buying process smooth and easy. More
Alfonz , Melissa and John were professional and kind. They made a hard time, easy. God Bless you all at Glassman. I have payments I can afford and a vehicle I love and it is one of my favorite colors, th They made a hard time, easy. God Bless you all at Glassman. I have payments I can afford and a vehicle I love and it is one of my favorite colors, thank God More
From the moment I decided to get my new Santa Fe my buying experience was great. I bought my new car from Glassman because the service department took such great care of my first Santa Fe I bought fro buying experience was great. I bought my new car from Glassman because the service department took such great care of my first Santa Fe I bought from them. The staff are friendly, accountable and accessible...even the owner knows my first name. Love the new car! More
The employees were all great and very helpful and friendly. They worked hard to make me happy and seemed genuinely concerned with finding the right car for me at a price I could afford. friendly. They worked hard to make me happy and seemed genuinely concerned with finding the right car for me at a price I could afford. More