Glen Cove Volvo
Glen Cove, NY
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Before I purchased my volvo, I went from dealership to dealership, getting to know their sales people, their stock and how they relate to customers. I was willing to drive for an hour in any direction. dealership, getting to know their sales people, their stock and how they relate to customers. I was willing to drive for an hour in any direction. I went to volvoville, I went to the dealership in Saint James/Smithtown, I even went so far as Meriden Connecticut. The other dealerships were 'okay' don't get me wrong. But Hassel was so far better than the others there was no question of who I wanted to work with. No question. They consistently go out of their way to provide such excellent service and support. Can you imagine? The service manager driving around with me giving me a personal lesson in how to use the manual shift - geartronic- ! Each time I drop off my car for maintenance, oil changes, or to have something tweaked, its as if the whole car is tended to and minor little adjustments make the driving experience better and better with every visit. Stephan in service is extraordinarily professional, patient and thorough. Its a joy to bring to my car here. I am very glad to have found this particular dealership and, like I said, I checked out places in an hours drive from here before choosing. More
The excellent rating given reflects the superior treatment we received while looking for a suitable car. Peter Giordano was knowledgeable, helpful, and worked very hard to attain for us the things treatment we received while looking for a suitable car. Peter Giordano was knowledgeable, helpful, and worked very hard to attain for us the things we were looking for in a vehicle, at a price we thought provided good value. I would strongly recommend working with Mr. Giordano for anyone who is serious about purchasing a car. We have purchased cars from other Volvo dealerships, Mercedes and BMW, and I would have to say he was the most professional and most pleasant to deal with. More
This is my 3d Volvo and I have had nothing but the finest service from the service department at Hassel. From easy appointments,great service representatives and never bring back repairs to the great waitin service from the service department at Hassel. From easy appointments,great service representatives and never bring back repairs to the great waiting area and repairs done while I wait they have been everything a car owner could want from the repair side of a dealership. More
Sometimes short and to the point is best. EXCELLENT customer service skills from the service advisor Stephon Solomon. Keep it up! Thank you. Just one unfortunate aspect of this website, it has a min customer service skills from the service advisor Stephon Solomon. Keep it up! Thank you. Just one unfortunate aspect of this website, it has a minimum number of words required before it will accept a submission. Too bad. More
The entire experience with the dealership was very good. The entire experience with the dealership was very good. The people were knowledgeable, helpful, and very accommodating. The salesperson I dealt wit The entire experience with the dealership was very good. The people were knowledgeable, helpful, and very accommodating. The salesperson I dealt with was particularly responsive to my needs and to helping me make an excellent choice. He spent a lot of time helping me. More
Sales team was very professional, low pressure, candid and extremely helpful. One of the best car buying experiences we've ever had. The salesman treated us the way customers shoudl be treated and was and extremely helpful. One of the best car buying experiences we've ever had. The salesman treated us the way customers shoudl be treated and was not pressuring or overly talkative. THey clearly understood what we were interested in and tried very hard to accommodate us. More
I have a very busy life, so when I entered the showroom I went to the front desk and asked for their most senior sales person. They put me to Peter Giordano to whom I explained that I knew the model and opti went to the front desk and asked for their most senior sales person. They put me to Peter Giordano to whom I explained that I knew the model and options that I was interested in and wanted to get directly to the lease terms. He came up with a fair number and we signed the deal. They went trough great efforts to get the color combination that I wanted which was greatly appreciated, even though because of timing I decided to take a car that they had on their anyway. More
Our saleperson Brendan Callender was friendly and professional. All of our questions were answered and easily understood. His communication with us to take care of the last minute details were also e professional. All of our questions were answered and easily understood. His communication with us to take care of the last minute details were also excellent. The same can be said of the Business Manager, Aja Dewling. Overall it made buying a new car a most pleasant experience. My husband and I would not hesitate to recommend this dealership to family and friends. More
Salespersons were wonderful and courteous. Selection of models were fabulous. Dealership threw in amazing options I was not expencting. I would recommend the dealership to family, friends and clients. Am models were fabulous. Dealership threw in amazing options I was not expencting. I would recommend the dealership to family, friends and clients. Amazing experience overall. What more can I say. More
anthony was the best car salesman we have ever had he was very friendly and accomodating .He went over and beyong the call of duty..he also answered all of our questions without hesitation. i would recom was very friendly and accomodating .He went over and beyong the call of duty..he also answered all of our questions without hesitation. i would recomend hassel volvo to anybody that needs to buy a new car . More