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Glen Toyota

Fair Lawn, NJ

4.6
4,136 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country. If you have questions, please feel free to reach out to one of our store managers for assistance.
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23-07 Maple Ave

Fair Lawn, NJ

07410

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Showing 4,136 reviews

July 17, 2019

Kudos to Javier Flores No pressure--only demonstrated knowledge about the products and a very professional manner. Would recommend Javier Flores to others without hesitatio More

by MJB
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Kraiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Flores
July 16, 2019

very good experience Tom Distefano was very enjoyable to work with -----very informative and helpful---he provided a lot of information on the test drive and helped to wor More

by jimmyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Distefano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Dimaso, Sheina Chinchay
July 16, 2019

Execellent The whole dealership is very friendly and do a very hood job. Neil was very helpful and patient. I have dealing with Glenn Toyota for over 22 years. G More

by Felix.debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Dimaso
July 11, 2019

Good niece I got through on the phone. Ince I got through on the phone - took me 3x, being on hold for 5 minutes at least twice and disconnected once to finally get to know about the status More

by EOH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know name of person I worked with
July 11, 2019

regular servuce good service. very friendly staff. kept informed. oh he waiting room was nice. good atmosphere. clean and nice place.was done within 1..5 hrs More

by miranda.clifford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
richard
July 10, 2019

helpful They were very helpful and thorough, going beyond what was needed to fix the problem. They were quick, efficient and did an outstanding job and a plea More

by travman88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Willis
July 10, 2019

great svc Thanks for the great svc from the advisor Bruce! We are a leasing company, so no face to face between us, all over the telephone, but it went smoot More

by TRACY20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2019

Makes purchasing a car easy & hassle free Our salesman, Johnny Cruz & manager John Kraiza were superlative. I’d gladly recommend them to anyone that is purchasing a vehicle. They worked extre More

by EAGLEINSTALL
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kraiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Cruz
July 09, 2019

Patience and Welcoming Steve represented Glen Toyota very well by welcoming me with a smile...his patience never wavered even when o wasn't sure what i wanted... Thanks to t More

by Troyster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Baran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Bawiec, Sheina Chinchay
July 08, 2019

pre collision Issue with pre collision warning shutting down the protection. 2nd time in to service - issue still remains unresolved and not solved - service manag More

by CECIL.GLASSMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
don't remember
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