Glen Toyota

First service I was pleasantly surprised by the friendliness of the service mgr. Also the waiting area was clean, well stocked, and comfortable. The service took le I was pleasantly surprised by the friendliness of the service mgr. Also the waiting area was clean, well stocked, and comfortable. The service took less time than anticipated and my car came back CLEAN! Not much more I could ask for. More

Great Service, Longer Wait Than Promised, Unsolvable Problem I have to start by saying that the service I received was excellent. Staff was attentive and explained my car's issues clearly. On the downside, I w I have to start by saying that the service I received was excellent. Staff was attentive and explained my car's issues clearly. On the downside, I was told via telephone that everything would take approximately a half hour. It took an hour and a half. The time was not a big deal, but I'd have preferred to have a more realistic time estimate. My biggest area of disappointment honestly reflects on my vehicle, not on the service center. I brought my car in twice for the same problem, which could not be solved. This was not the fault of the dealership, but it is nonetheless, an ongoing problem with my Toyota vehicle that makes me question whether my next car will be a Toyota (after having owned 4). So in short, the service was excellent, but I feel that to write an honest review I do have to express my frustration with the lack of resolution to a problem, even though the problem has far more to do with the vehicle design than with the service. More

Excellent service I make the appointment just a day before. The services team don’t waste any time, they took my car immediately, they did all what I asked for it in t I make the appointment just a day before. The services team don’t waste any time, they took my car immediately, they did all what I asked for it in timely manner and with very high performance. Overall it is outstanding and great service More

Lease Was the easiest experience I’ve ever had at a dealership. Everyone was nice and helpful. I also didn’t feel pressured at any time. Was the easiest experience I’ve ever had at a dealership. Everyone was nice and helpful. I also didn’t feel pressured at any time. More

Friendly, competent and efficient -As soon as I reached the service center, I was promptly greeted and they started to work on my car as scheduled. They did the work efficiently and I -As soon as I reached the service center, I was promptly greeted and they started to work on my car as scheduled. They did the work efficiently and I was able to get to work on time. I have nothing but good things to say about Toyota. More

Liars and cheats!! Do not buy from this crooked dealer!!! My husband’s family used to own a Jeep dealership 10 years ago and we went to Glen Toyota to purchase a used Je Do not buy from this crooked dealer!!! My husband’s family used to own a Jeep dealership 10 years ago and we went to Glen Toyota to purchase a used Jeep. Long story short, after many tries to get them to do right after their F & I guy, Sam Zeidan, lied to us about a service contract, the general manager, Robert Daland, refused to cover the $400.00 claim and told us we should have known better that he was lying. Sam, when we said we thought he was wrong, swore up and down that Toyota was different and we could bring our car anywhere. Sam swore that he knew people who did it and even swore on his family. If they treat an former dealer like this and we were lucky enough to catch it early, imagine the lying they do to other customers. I gave them many opportunities to do the right thing. His answer was always, “You should have known better.” I wouldn’t buy a used toilet from them. I have a 4 page document listing dates, times, people I spoke with and what I was told. I would be very happy to give you the full story if you want it. More

Awesome Service I definitely recommend Glen Toyota, they try to give you a great deal that matches your price and what you’re looking for! Steve is a great rep at Gle I definitely recommend Glen Toyota, they try to give you a great deal that matches your price and what you’re looking for! Steve is a great rep at Glen’s , friendly very informative. From the Sales Rep to the financial department everything is a 10 , Go and see them today ! More

Pleasant, helpful, personable, accommodating I had a good experience at this particular Toyota service location. The staff were very accommodating. Not only did they service all of the issues t I had a good experience at this particular Toyota service location. The staff were very accommodating. Not only did they service all of the issues that I presented, but the complimentary driver allowed me to run an errand. They were patient as I remembered older issues I hadn’t initially mentioned after the initial diagnostic. More

end of lease appointment made to discuss end of lease. Salesman Neil was a pleasure to work with. He explained everything in detail and was honest and upfront. appointment made to discuss end of lease. Salesman Neil was a pleasure to work with. He explained everything in detail and was honest and upfront. This is our 6th purchase at Glen Toyota and find staff and personnel very courteous and efficient. More

Best car purchase experience The staff was friendly and efficient. I'd come her for all my car purchases. I'd also recommend friends and family. Great overall experience. The staff was friendly and efficient. I'd come her for all my car purchases. I'd also recommend friends and family. Great overall experience. More