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Glen Toyota
Fair Lawn, NJ
4,136 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country.
If you have questions, please feel free to reach out to one of our store managers for assistance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,136 reviews
April 27, 2019
Very accommodating. I’m a little Apprehensive regarding the need for a new battery. But I’m trusting in the service center because I wouldn’t want to be left with a batte I’m a little Apprehensive regarding the need for a new battery. But I’m trusting in the service center because I wouldn’t want to be left with a battery that’s not working. More
by Aseniorcitizen
Verified CustomerEmployees Worked With
April 26, 2019
Quick & excellent service. Courteous and helpful staffs, speedy process, quick service. Didn’t have to wait long. Great experience. Breakfast and coffee has room for improvement Courteous and helpful staffs, speedy process, quick service. Didn’t have to wait long. Great experience. Breakfast and coffee has room for improvement😁😁😁. Overall satisfied. More
by Khan123
Employees Worked With
Richard , Ryan Christensen
April 25, 2019
TOP NOTCH SERVICE EXPERIENCE Staff very friendly and helpful in answering my questions. 6 month checkup took less than an hour. Time also included a great courtesy car wash. Staff very friendly and helpful in answering my questions. 6 month checkup took less than an hour. Time also included a great courtesy car wash. More
by beldeen
Employees Worked With
Richard Jennings
April 25, 2019
Amazing these guys took great care of me Simply amazing these people made me feel like family Specially Javier, and mike , I will definitely recommend this place to my family and friends than Simply amazing these people made me feel like family Specially Javier, and mike , I will definitely recommend this place to my family and friends thanks More
by Ismaelc97
April 25, 2019
Great service & Staff terrific Great service and fast, staff was wonderful. Very nice that they have coffee & bagels. TV to watch. They were very helpful to me and I trust Glen Great service and fast, staff was wonderful. Very nice that they have coffee & bagels. TV to watch. They were very helpful to me and I trust Glen More
by Bobbie
Employees Worked With
April 22, 2019
Always A Good Experience Cordial, professional, work/service performed correctly and in a timely manner. Have always had good service experiences in my 20 plus years dealing w Cordial, professional, work/service performed correctly and in a timely manner. Have always had good service experiences in my 20 plus years dealing with Glenn Toyota. Having my car washed by the service department at the completion of each service visit is a nice touch. More
by RFELTON801
Employees Worked With
Service/Richard
April 21, 2019
Service review This service is always great but they did leave grease on the front seat of my truck this time that took a while to scrub out with degreaser This service is always great but they did leave grease on the front seat of my truck this time that took a while to scrub out with degreaser More
by rrforbush
Employees Worked With
April 21, 2019
Uncertainty A trip for the airbag recall turned into three: 1) original 2) returning a tool that was left in my van 3) cup holder stuck A trip for the airbag recall turned into three: 1) original 2) returning a tool that was left in my van 3) cup holder stuck More
by web1010
Employees Worked With
The service dept manager, Jay, Ryan Christensen
April 19, 2019
Quick service at Glen Toyota I needed to change my brakes right before a long road trip. I called Glen Toyota and got an appointment for the next day. The service team was sharp a I needed to change my brakes right before a long road trip. I called Glen Toyota and got an appointment for the next day. The service team was sharp and made the process quite easy. Special thanks to technician Shawn for his explanation of the process. More
by Yvette W.
Employees Worked With
April 17, 2019
quick Paul always makes sure to handle anything i give him.Been dealing with him for over 20 years.Never had a bad turnout thanks for the help as always Paul always makes sure to handle anything i give him.Been dealing with him for over 20 years.Never had a bad turnout thanks for the help as always More
by CLYDE1117
