Glen Toyota
Fair Lawn, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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THE BEST I have dealt with this dealership in the past. They are excellent. Friendly courteous honest. Their work is done well and on a timely basis. I have dealt with this dealership in the past. They are excellent. Friendly courteous honest. Their work is done well and on a timely basis. More
Check Engine Light caused by loose gas cap Fast and efficient service experience. Technician reset the computer to turn off the Check Engine Light. I had already discovered the problem and tigh Fast and efficient service experience. Technician reset the computer to turn off the Check Engine Light. I had already discovered the problem and tightened the gas cap myself prior to my visit. This is a silly visit. There should be a way for me to have resolved this issue myself without having to use your service facility. The coffee and bagel was great though! More
Rough start Everything went extremely well but with one oddity. When I attempted to make an appointment, I had gone through various prompts including to the serv Everything went extremely well but with one oddity. When I attempted to make an appointment, I had gone through various prompts including to the service center before getting one to actually make the appt. Many rings later I was prompted to leave a message. No one called back. Several hours later I tried again and again left a message and again no one called back. Two days later I was successful in getting a human and they had no clue as to why no one answered no less not calling back. Got the appointment and all went well from there but it remains a mystery. Almost had to go elsewhere. A big positive. Both sets of keys were failing. Instead of having to buy new ones at great expense, the service rep had the batteries replaced for 5 bucks each. Wonderful! Didn't know that was possible. More
Nice experience I found Ray very comfortable to work with. I like the fact that he suggested I drive the car first before deciding on the car. I found Ray very comfortable to work with. I like the fact that he suggested I drive the car first before deciding on the car. More
Service Fast, courteous and accurate. Bill Hughes handled my needs well as he always does. The sales department were very helpful in helping me select my 2015 Fast, courteous and accurate. Bill Hughes handled my needs well as he always does. The sales department were very helpful in helping me select my 2015 Avalon (Jim) and 2017 Avalon (Neil). More
too soon to comment must evaluate repair after wear-in period, so far acceptable. hello wasteful worst eval service pis me off let me out of here sucks no more because o must evaluate repair after wear-in period, so far acceptable. hello wasteful worst eval service pis me off let me out of here sucks no more because of this may not return!! More
Thanks for great service Timely service, courteous and friendly in person, and great communication throughout the process. Just a few of the reasons that I stay with Glen Toyo Timely service, courteous and friendly in person, and great communication throughout the process. Just a few of the reasons that I stay with Glen Toyota More
Excellent Easy to make quick appointment & they’re done work quickly as well . Also I have my 4 year son love there little play room for kids.nice & clean place Easy to make quick appointment & they’re done work quickly as well . Also I have my 4 year son love there little play room for kids.nice & clean place 5 ?????????? More
Never coming back, SCAM. I took my car in for an oil change, a rotation of tires and for them to clip my bumpers back on. The had my car for over two hours and when I finally I took my car in for an oil change, a rotation of tires and for them to clip my bumpers back on. The had my car for over two hours and when I finally had to demand it back so I could get to work on time they wouldn't give it to me. I literally had to walk into the shop and tell the mechanic to take it down. When I got it back they claimed they rotated the tires but didn't and they didn't clip my bumpers in though they charged me for all of this. To top it off the person "helping me", I believe her name was Nicole, was exceptionally rude. I have called multiple times to speak with a manager to get a refund for the services NOT done on my car and have never been called back. This place is a scam. More
Great Service!!! This place is great. I was able to work in the lounge and they took care of everything I needed. They honor their word and take care of you! I didn This place is great. I was able to work in the lounge and they took care of everything I needed. They honor their word and take care of you! I didnt feel pressure to get any extra services, even though I opted for the alignment. The alignment was great and my car is now driving like a dream with 70k miles on it. More




