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Glen Toyota

Fair Lawn, NJ

4.5
4,137 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country. If you have questions, please feel free to reach out to one of our store managers for assistance.
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23-07 Maple Ave

Fair Lawn, NJ

07410

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Showing 4,137 reviews

July 01, 2024

There was no sales pressure. Sales people were very helpful. The experience was very smooth. More

by bernstein0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geremy Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

July 01, 2024

Quick, clean, fair. Appointment scheduled without problems, 5 minutes to get in, 1 hour service. Problem with payment solved in 5 minutes. More

by skvaznikov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Cimillo
Jul 03, 2024 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

July 01, 2024

Keep up to good friendly attitude. Have not felt any upsell pressure so far Thana More

by Mukeshp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

June 30, 2024

The service was reasonable and had a honest assessment of what the car needs which really made a difference to my driving experience More

by E.G.Luyun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hughes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carla Marquez
Jul 03, 2024 -

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

June 28, 2024

My purchase of a car at Glen Toyota last July is the first time I used the services of that dealership. It is also the first time I purchased a Toyota. To date, I don't regret either decision. I trus More

by cfc3usa
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson Mota-Herrera
Jul 03, 2024 -

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

June 27, 2024

I know my car is in the best hands at Glen Toyota! Bill is great, he explains everything clearly, it is a pleasure to work with him! More

by Analu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

June 27, 2024

After the 2nd trip in a week my daughter went all the way there to find out they ordered the wrong part. No apologies or anything. Takes about a half hour to get there. More

by bposull
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas Marin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Jay Forkins jforkins@glentoyota.com so we can rectify and discuss the situation. Thanks Rob D GM

June 25, 2024

If you need a new car ask for Darluis. He helped us out so much and made car buying fast and easy. Thank you Darluis. More

by JUDITHD811
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darluis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

June 24, 2024

Thank you for advising me about the brake condition. Glen Toyota always provide the reliable and excellent service. More

by genemila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Cimillo
Jun 26, 2024 -

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

June 24, 2024

I worked with Mae Naber. Mae was straightforward and open about answering questions. My frustration occurs whenever the paperwork comes into play. Negotiation is a minor More

by fred74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Baran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mae Naber
Jun 26, 2024 -

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

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