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Glen Toyota

Fair Lawn, NJ

4.6
4,133 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country. If you have questions, please feel free to reach out to one of our store managers for assistance.
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23-07 Maple Ave

Fair Lawn, NJ

07410

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Showing 4,133 reviews

June 29, 2015

SCAM ARTISTS!!! Do NOT make a deal with these people. Absolutely worst dealer I ever dealt with. Very rude and dishonest. Bait and switch at it's finest. STAY AWAY! More

by DONTbuyfromGlenToyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bruce Helmis, Marc Coleman
Jul 24, 2015 -

Glen Toyota responded

We at Glen Toyota were dismayed to read this review. We offer every customer who visits Glen respect and thankfulness for the opportunity to be of service. In this case it appears we were not successful and for that we offer a sincere apology to this customer.

May 10, 2015

easy buying car experience bought my first new car from this dealership, awesome experience. Moses was really cool and easy going. diffinately the place to go to. great people a More

by cjocampo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
moses munir
May 02, 2015

good experience purchased new vehicle. good salesman TomDistefano: good business Director Mike Finn and good Product Specialist Mike Kasyjanski. overall good buying More

by jojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Kasyjanski Product Specialist
March 31, 2015

Worst experience in my life he worst service ever I received. I am from Pennsylvania bought toyota sienna 2012 was promised that floor mat will be shipped along with registration More

by Dhaval Shah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mar 31, 2015 -

Glen Toyota responded

We at Glen Toyota are saddened whenever a valued customer, such as Mr. Shah, is displeased with his interaction with our dealership. We greatly appreciate his business and remain thankful for it. We endeavor at all times to do our best to exceed our customers' expectations and to achieve complete customer satisfaction. There are, sometimes, circumstances which we are unable to control or alter, such as State Motor Vehicles rules and regulations. For instance, in this case, we attempted to register and plate the vehicle in the manner which the customer had requested. The State declined the intended transaction and instead issued the registration and plates according to its best motor vehicle registration practices, which created an altered registration fee from the State to Mr. Shah. We thank Mr. Shah for traveling several hours and a significant distance to Glen Toyota from which to purchase the 2012 Sienna. This Sienna was presented for sale on the lot without floor mats. This was reflected in the sale price of the vehicle which was strongly attractive to Mr. Shah. In an effort to fulfill his request for floor mats to be included and in order to achieve his happiness with the transaction, Glen did ultimately provide a set of quality floor mats which do fit the vehicle.

March 17, 2015

Hassle free experience Moses was extremely easy to deal with and very professional. In addition Mike K. did a nice job with the delivery process. A very pleasant experience. More

by maday61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike K., Mo Chughtia
March 16, 2015

A great experience I was welcome with a smile and respect. Moses Munir took the time to answer my question and help me in every way. I bought my first car. I had a grea More

by chela irizarry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
moses munir
March 12, 2015

Loyal customer-best place to buy or lease a car or truck wej are very happy with our purchase, everyone was cooperative and acted in a professional manner. We have used this dealership since 2009 and also t More

by pic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Moses Munir, , Tatiana Soto, Pat ODonnell
February 16, 2015

For good experience shop here!! My 2007 Prius got totaled in an accident. Started off on True Car and Glen Toyota were the least expensive dealership. The car I originally wanted was More

by Roe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Moses Munir, Jeny Vargas
February 11, 2015

Buy your car here! Moses (sales) and Mike (finance) were great to work with! We have purchased two cars from Glen Toyota this past year and had a great experience both t More

by Amc123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mo Chughtia
January 16, 2015

Happy customer= loyal customer. Genuine, professional and friendly staff. Gabriel and Tom answered all of my questions and really looked into my needs. They weren't looking to simply More

by murena2123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gabriel Almonte
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