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Glen Toyota - Service Center

Fair Lawn, NJ

4.5
1,939 Reviews

1,939 Reviews of Glen Toyota - Service Center

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June 30, 2022

Great service- Juan is a pleasure to speak with he deserves a raise!😁 Easiest dealer service! More

by schmidtandrew53@gmail.com
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
June 30, 2022

Met my expectations car ready when promy a a a a a a a a More

by Jim.Bogris
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jun 30, 2022 -

Jim.Bogris responded

Respoy

June 28, 2022

I Said This BEFORE My Car Was Cleaned EXCELLENTLY I wish I could have My Car Cleaned at The Service Center weekly. More

by theresepaisley
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jun 30, 2022 -

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

June 27, 2022

Everyone was very friendly. Quick check in and check out. I love that my car gets washed after servicing. More

by Grace
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Richard Jennings
Jun 30, 2022 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

June 27, 2022

Excellent service and everyone is very professional and friendly. I will always continue going to Glen Toyota. More

by IDelgado
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jun 30, 2022 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

June 27, 2022

I was able to bring my car in same day for an oil change and tire rotation and the service department was not only pleasant but very efficient and although Juan Cordon was super busy he was always pleasant More

by GURCAKS
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jun 30, 2022 -

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

June 26, 2022

They are very organized, pleasant and extremely helpful. Car was ready on time. Experience was extremely positive! More

by LisaS
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jun 26, 2022 -

LisaS responded

Thank you for such a positive experience

June 26, 2022

Best customer service experience manager Jason always a pleasure to deal with never disappointed my car is always done when promised More

by joycer1230
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Richard Jennings
Jun 30, 2022 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

June 26, 2022

I am disappointed that they did not top off fluid levels which I only found out after checking my receipt at home and noticing they said they did not do it at customer’s request. They did not ask and I assu More

by cinrib
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Don’t recall name
Jun 30, 2022 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business. Jayson our Service Manager has reached out to you to discuss your situation. He can be contacted at jforkins@glentoyota.com so we can assist you. Thanks Rob D GM

June 25, 2022

Did not accepted Costco coupon and left my wheel cap loose after wheel alignment. It feel down in highway and I have to replace a new wheel cap More

by nitin891
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
I don’t know name
Jun 30, 2022 -

Glen Toyota responded

Glen Toyota appreciates your business and feedback. However you tried to stack discounts and coupons and did recieve the maxium discount. As far as the hub we do not need to touch that to perform the alignment. If you have any questions, please reach out to us anytime. Thanks Rob D GM

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