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Glendale Nissan

Glendale Heights, IL

3.1
100 Reviews
The easiest Nissan Dealer to shop at! Come on in and see whay we've been in business for over 30 years. It feels like home. We've got great people ready to help you with all of your vehicle needs! Servicing Glendale Heights, Schaumburg, St. Charles, and Downers Grove. Also helping customers as far as Chicago, Countryside, Skokie, Evanston, and Tinley Park!
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484 E North Ave

Glendale Heights, IL

60139

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Showing 100 reviews

August 01, 2022

Larry was insulting and so were the other salesmen we worked with. Condescending and rude. I was told one thing over email and then was offered something entirely different. Stay far away. More

by Belldahl
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rebecca Balonier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Granger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry
Aug 01, 2022 -

Glendale Nissan responded

We are very sorry about your experience. Larry did everything he could to help. He lowered the rate as low as possible. He discounted the Odyssey as low as possible. It was a very tricky situation with your trade not being operable, so we are sorry that we could not make a better offer on your vehicle. We are sorry Larry seemed rude, but he is just very blunt. We assure you, he gave you a great deal. If you'd consider, we would still like to do business with you.

May 22, 2022

Dishonest. I had a full Nissan Warranty on my Nissan Sentry. They billed for repairs instead of telling me to contact a different dealer to activate it. Their More

by George Bridgeforth
Customer Service
Recommend Dealer
No
Employees Worked With
Christ
May 23, 2022 -

Glendale Nissan responded

Hi George, this is Rebecca from Glendale Nissan. I just tried to call you. Sorry I missed you. I confirmed that you do not have a Nissan warranty, that's why there are no records of your warranty in our system. They must have sold you a different kind of warranty. If you could provide your warranty company's information and policy number, we can try to see if these repairs could be covered. Please call us at (630)469-6100. Please ask for Chris. He is very helpful and will try to get these repairs paid for if your warranty covers it. Thank you for your patience and understanding.

May 23, 2022 -

George Bridgeforth responded

M'Lady sold us this premium warranty under the pretense that it was a Nissan Warranty. We were never informed that they were outsourcing it. We will drop off the warranty tomorrow for Chris to review.

January 06, 2022

Rebecca and Keith were amazing to work with. Super helpful, friendly, transparent. I got the car I wanted for less than I expected! More

by RealResponses
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Narozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Balonier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Glendale Nissan responded

Thank you for shopping Glendale Nissan! We appreciate your business. We are very happy to help!

April 26, 2021

Terrible dealership. learned how to read and price a car. waste of my time. go to the dealer in downers grove if you want great customer service. More

by Aidan G
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith Narozny
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Granger
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2021

Do not do business with this dealership! Any dealership that forces you to sign an agreement to binding arbitration is bad news. Plenty of Nissan dealers in the area that will do honest business with you. More

by Mark J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Internet, Manager, Finance, Sales
December 17, 2020

Bought three cars and bring all of my car's service to them. Chris and Jim in service are top notch and know how to handle issues. More

by Barb Dykes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Hutchinson
Jan 01, 2021 -

Glendale Nissan responded

Barb, thank you so much for being a VIP customer here at Glendale Nissan! We appreciate you :) Drive safe. See you next time!

September 08, 2020

Manny is the BEST. He is the only one I trust to take care of my vehicle. He is honest and trustworthy. Whenever I come in he makes me feel at ease instead of making me feel as if I am being taken for a More

by Bellalucia05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
July 18, 2020

Highly unresponsive to inquiry on used vehicle. Definitely emanate hiding something about the vehicle. Gave them 5 days to fill a simple request. Basically ghosted my inquiry. More

by Abysmal
Recommend Dealer
No
Employees Worked With
Rebecca Balonier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Granger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal Cruz
July 01, 2020

After buying 3 cars from them over the years they failed to pay off the loan on my trade in for my most recent purchase. After 1 month I realized that the old loan was never paid and it cost me greatly. The More

by Nsafranek21
Recommend Dealer
No
Employees Worked With
Finance department
June 17, 2020

I am very disappointed with 3 yr warranty. I purchase a two year old with factory warranty once it got hot the AC wasn’t working. They advertise the car as cold AC. Good luck to those buy a Nissan you bet More

by PJmacias.01
Recommend Dealer
No
Employees Worked With
Keith Narozny
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Balonier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Services