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Glenn Polk Buick GMC of Gainesville

Gainesville, TX

Overview
Employees
Reviews
Vehicles
4.9
173 Reviews
Since 1995, Glenn Polk Chevrolet Buick GMC of Gainesville has proudly served Gainesville, TX with outstanding sales, service, and support as part of the trusted, family-owned Glenn Polk Auto Group. We offer new Chevrolet, Buick, and GMC models, plus quality pre-owned options. With additional locations offering new Ford, Chrysler, Dodge, Jeep, RAM, Fiat, and more Chevrolet vehicles, we ensure a match for every driver. Our expert Service and Parts teams deliver top-tier maintenance, repairs, and OEM parts to keep your vehicle performing its best—long after you leave the lot. Call today with any questions or for directions—at Glenn Polk, we earn your business every day!
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1608 West Hwy 82

Gainesville, TX

76240

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Showing 173 reviews

December 30, 2025

Glen Polk made the process very easy and they listened to what I wanted and needed. More

by Lcnunn1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aspen Knifong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 27, 2025

My Dad came down for Christmas and had issues with his car. With no appointment, I took a chance on getting it serviced and they went above and beyond to get him in, fixed his car, honored his military se More

by DavidJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2025 -

Glenn Polk Buick GMC of Gainesville responded

That means a lot to read, David. I am really glad our team, especially Paulo Gutierrez, was able to step in without an appointment, take care of your dad’s car, and get him back on the road, especially during the holidays. Honoring his military service is important to us, and I appreciate you trusting us in that moment. From our family to yours, thank you. Merry Christmas.

December 26, 2025

We got a great deal and aspen was amazing to work with especially on a holiday More

by Wilson1197
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aspen Knifong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2025 -

Glenn Polk Buick GMC of Gainesville responded

Glad to hear this was a win all the way around. Getting a great deal matters, and Aspen stepping up and taking great care of you, especially on a holiday, says a lot about her and our team. We truly appreciate you choosing us and trusting us with your purchase. Merry Christmas.

December 25, 2025

Timely very friendly courtesy and professional. Staff was knowledgeable and helpful. Have a repeat customer More

by josephherbert51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 25, 2025 -

Glenn Polk Buick GMC of Gainesville responded

Thank you, Joseph. I am glad the team was timely, friendly, and professional and made sure everything was handled clearly and courteously. Hearing that you plan to be a repeat customer means a lot to us, and we truly appreciate your trust and support. Merry Christmas.

December 23, 2025

My batteries had gone bad and they were able to get me in right away and were very helpful with some added questions on how to work the features. More

by Jami L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 24, 2025 -

Glenn Polk Buick GMC of Gainesville responded

Thank you, Jami. I am glad our team was able to get you in right away, take care of the battery issue, and help answer your questions on the features while you were here. Making sure you feel taken care of and confident when you leave matters to us, and I appreciate you choosing us and sharing your experience. Merry Christmas.

December 22, 2025

Very pleased with doing business with Glenn Polk was pleased with the trade in and very courteous and friendly happy to do business thnkt you More

by carmen1953dewey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wilson
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Dec 22, 2025 -

carmen1953dewey responded

Very pleased,, thank you again and have a great New Year

Dec 22, 2025 -

carmen1953dewey responded

Happy New Year

Dec 22, 2025 -

Glenn Polk Buick GMC of Gainesville responded

Thank you, Carmen. I am really glad you were happy with the trade-in value and that the entire experience felt friendly and courteous from start to finish. David Wilson does a great job taking care of people, and I appreciate you recognizing him. We are grateful for your trust and for the opportunity to do business with you. Happy New Year.

December 22, 2025

Fast and courteous service. Will definitely be bringing my vehicles here for service and maintenance in the future. More

by Patti M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2025 -

Glenn Polk Buick GMC of Gainesville responded

Thank you, Patti. I am glad the service was fast and courteous and that Paulo Gutierrez took great care of you. Hearing that you plan to trust us with your service and maintenance moving forward means a lot, and we truly appreciate the opportunity to take care of your vehicles. Merry Christmas.

December 21, 2025

Theresa was helpful and ready to solve my vehicles condition. She had Randy the courtesy driver take me home. They both made my visit pleasant and my mind at ease. Randy picked me up when the service More

by Scotty McBride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy
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Dec 22, 2025 -

Glenn Polk Buick GMC of Gainesville responded

Thank you, Scotty. I am really glad Theresa West took great care of you and made sure everything was handled in a way that put your mind at ease. Having Randy step in to get you home and then pick you back up matters, and I appreciate you recognizing both of them for making the whole visit pleasant, including the good conversation along the way. We are grateful for your trust and are always here when you need us. Merry Christmas.

December 20, 2025

Great, experience buying a car here. Will keep buying cars here. Brandon was great to work with and made car buying painless! More

by pkslaughter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2025 -

Glenn Polk Buick GMC of Gainesville responded

Thank you for sharing this. I am glad the experience felt easy and that Brandon Carr made the process painless for you. Hearing that you plan to keep buying cars here means a lot to us, and we are grateful for your trust and continued loyalty. Merry Christmas.

December 20, 2025

Very pleased with Theresa in the Service Department. She is a valuable asset to dealership More

by murrell25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2025 -

Glenn Polk Buick GMC of Gainesville responded

Thank you for the praises, we will be sure to let her know how she's doing.

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