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Glenn Polk Buick GMC of Gainesville

Gainesville, TX

4.9
173 Reviews
Since 1995, Glenn Polk Chevrolet Buick GMC of Gainesville has proudly served Gainesville, TX with outstanding sales, service, and support as part of the trusted, family-owned Glenn Polk Auto Group. We offer new Chevrolet, Buick, and GMC models, plus quality pre-owned options. With additional locations offering new Ford, Chrysler, Dodge, Jeep, RAM, Fiat, and more Chevrolet vehicles, we ensure a match for every driver. Our expert Service and Parts teams deliver top-tier maintenance, repairs, and OEM parts to keep your vehicle performing its best—long after you leave the lot. Call today with any questions or for directions—at Glenn Polk, we earn your business every day!
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1608 West Hwy 82

Gainesville, TX

76240

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Showing 173 reviews

February 24, 2026

Great experience all the way around, quick and professional transaction! Dakota was very responsive and helpful. More

by beamer5273
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you for sharing this. Quick, professional, and easy is exactly how the process should feel. I am glad Dakota Wright stayed responsive and took great care of you along the way. We appreciate you choosing us!!

February 23, 2026

Great dealership Great Staff Great customer service. I would recommend to anyone looking for a vehicle More

by tashaj919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Weir
Feb 23, 2026 -

Glenn Polk Buick GMC of Gainesville responded

I appreciate you saying that. Paulo Gutierrez and Theresa West do a great job taking care of people, and I am glad you felt the difference with our team. Thank you for the recommendation and for giving us the opportunity to earn your business.

February 21, 2026

Theresa was great, in and out timely service, great dealership. Will continue to have my Yukon serviced here More

by dfstrns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you for saying that. Theresa West does a great job taking care of people and keeping things moving, and I am glad you were in and out with timely service. We appreciate you trusting us with your Yukon and look forward to seeing you again when it is time for the next visit.

February 21, 2026

Our experience was top notch at Glen Polk Chevrolet. From the initial call to make the appointment to completion of service, every step went off without a hitch. Clear communication and excellent custom More

by Gkl.outlet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2026 -

Glenn Polk Buick GMC of Gainesville responded

I really appreciate you sharing this. From the first phone call all the way through completion, that is exactly the kind of experience we want people to have. Paulo Gutierrez and Theresa West do a great job keeping communication clear and making sure things move efficiently, and I am glad the service was even quicker than you expected. We are blessed with a strong team that takes pride in taking care of people. Thank you for the recommendation and for trusting us with both your service and future vehicle needs.

February 21, 2026

⭐⭐⭐⭐⭐ Outstanding Experience – Ask for Michael! If you’re looking to buy a truck and want the process done right, go see Michael. From the moment I walked into the dealership, he treated me with More

by strawnallen894
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Nack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you, Allen. I absolutely love reading this. Respectful, no pressure, clear communication, and doing exactly what you say you are going to do is how we believe business should be done. Michael Nack takes a lot of pride in making sure people get the right truck, not just any truck, and I am glad you felt that throughout the process. We are blessed with a great team, and reviews like this remind me how fortunate we are to have people who genuinely care about the customer experience. As a family-owned and operated business for over 30 years, relationships and trust matter more to us than anything else. Thank you for the recommendation and for giving us the opportunity to earn your business. Enjoy that truck.

January 30, 2026

This is the second vehicle within two months we have purchased from here. Johnny has been great with both purchases! More

by jmoody1776
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Loggains
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2026 -

Glenn Polk Buick GMC of Gainesville responded

That says a lot. Two vehicles in two months means we are doing something right. I am glad Johnny Loggains took great care of you both times and made the process smooth. We do not take repeat business lightly, and we truly appreciate you coming back to us again.

January 30, 2026

Exceptional customer service, great inventory selection and excellent salespeople. Friendly, knowledgeable and no high pressure sales tactics. Michael @ Glen Polk Chevrolet in Gainesville was a pleasur More

by Lgjones70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Nack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Really appreciate you sharing this. No pressure, strong inventory, and great service is exactly the experience we want people to have. I am glad Michael Nack took great care of you and made the process enjoyable. We are grateful for your trust and the kind words.

January 26, 2026

We are from out of state but found a Yukon XL we wanted from Glenn Polk. I called them up and spoke with Michael Nack. He held the vehicle for us for a couple days so my husband could drive down to pick it More

by Julie6262
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Nack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2026 -

Glenn Polk Buick GMC of Gainesville responded

This is a great review and an even better testimony to the way we like to do business. Thank you for driving down to see us and we'd love to see all your friends and family make the drive as well.

January 22, 2026

We’ve had great service with Glenn Polk. Friendly people, fair prices and a clean dealership More

by Karenchilders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you for the FIVE STARS!! -David West

January 21, 2026

Customer relations has improved from years past. I would like to suggest a courtesy pickup and drop off for vehicles being serviced or repaired. It might be the deciding factor when service is ne More

by Chuck.Owen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you for sharing this and for continuing to do business with us. It really means a lot to hear that you have seen improvement in our customer relations over the years. That tells me our team is moving in the right direction. I also appreciate the suggestion about courtesy pickup and drop off. Honestly, I love that idea, and I agree with you that it could be a deciding factor for many people. Right now, we are a little short on manpower to offer it the way we would want to, but that does not mean it is off the table. Feedback like yours helps shape what we work toward next, and this is exactly the kind of input that helps us grow. Thank you for sticking with us and for taking the time to offer a thoughtful suggestion. We are grateful for your trust and always appreciate the opportunity to serve you.

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