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Glenn Polk Buick GMC of Gainesville

Gainesville, TX

Overview
Employees
Reviews
Vehicles
4.9
173 Reviews
Since 1995, Glenn Polk Chevrolet Buick GMC of Gainesville has proudly served Gainesville, TX with outstanding sales, service, and support as part of the trusted, family-owned Glenn Polk Auto Group. We offer new Chevrolet, Buick, and GMC models, plus quality pre-owned options. With additional locations offering new Ford, Chrysler, Dodge, Jeep, RAM, Fiat, and more Chevrolet vehicles, we ensure a match for every driver. Our expert Service and Parts teams deliver top-tier maintenance, repairs, and OEM parts to keep your vehicle performing its best—long after you leave the lot. Call today with any questions or for directions—at Glenn Polk, we earn your business every day!
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1608 West Hwy 82

Gainesville, TX

76240

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Showing 173 reviews

January 19, 2026

Our salesman, Katz, was very knowledgeable and made everything easy and smooth. Great experience. Thanks. More

by ggl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katz
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Jan 19, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Love hearing this. I am glad Katz took great care of you and made everything feel easy and smooth from start to finish. That kind of experience is exactly what we want every customer to have, and I really appreciate you trusting us and taking the time to share it.

January 19, 2026

The service manager explained the reason for the recall amd had my truck back to me when promised. More

by Denali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2026 -

Glenn Polk Buick GMC of Gainesville responded

That is great to hear. I am glad Paulo and Theresa took the time to explain the recall clearly and made sure your truck was back to you when promised. Communication and follow-through matter, and I really appreciate you trusting our service team to take care of that the right way.

January 18, 2026

Friendly staff, no pressure environment. Helpful and courteous! Would buy again from Glen Polk GMC More

by cr100
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Wright
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Love hearing this. A friendly, no pressure environment where people feel helped and respected is exactly what we want every visit to feel like. I am glad that came through for you, and knowing you would buy from us again means a lot. We truly appreciate your trust.

January 17, 2026

Seamless transaction. The deal was done over the phone and online and I showed up, signed the docs, and traded my truck in, and drove off with my new Sierra 1500 Denali. A More

by Dale E
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aspen Knifong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Dale, that is exactly how we want the process to feel. Seamless, efficient, respectful of your time, and still personal. I am glad Aspen and the team made everything smooth from handling the deal over the phone and online to having you in and out with your new Sierra Denali in about 30 minutes. Being intentionally efficient without making you feel rushed is a balance we work hard to get right, and I really appreciate you recognizing that. Your recommendation and your plan to do business with us again truly mean a lot.

January 16, 2026

I had a transmission replaced. This group treats you like you’re the only customer. Absolute over the top service. Unlike other dealerships these folks really care about their c More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2026 -

Glenn Polk Buick GMC of Gainesville responded

That means a lot to hear, Michal. Being treated like the only customer in the room is exactly what we want every experience to feel like, and that is a big part of how we try to live out the Polk Promise by putting people first and doing things the right way. Paulo Gutierrez and Theresa West both do an incredible job caring for customers and making sure nothing gets overlooked, and I appreciate you recognizing them. Knowing you felt that level of care and service truly matters to me and our entire team. Happy New Year.

January 14, 2026

The total experience was great,,my only complaint is i feel like for spending 51ki should have gotten at least the floormats thrown in on the deal that i asked for. More

by rhphelps496
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you for your business, sir. I do know that we took care of you on the extra key and programming, and with that great deal you got on that truck, there just wasn't any room left for additional giveaways. We really, really do appreciate you coming all the way from Sunset. Happy New Year.

Jan 15, 2026 -

rhphelps496 responded

Yes that is true i definitely appreciate that and like i said everyone i dealt with was great,,from orlando to the finance mngr,to signing, everything was front row.thanks again..

January 12, 2026

The whole process was easy and they let me take my time with no pressure to make a decision. A-Plus More

by barryotts
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aspen Knifong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2026 -

Glenn Polk Buick GMC of Gainesville responded

That is great to hear, Barry. Being able to take your time with no pressure and feel comfortable with the decision is exactly how the process should be. I am glad everything felt easy for you and that it turned into an A-plus experience. We truly appreciate your trust and the opportunity to take care of you. Happy New Year.

January 11, 2026

Great dealership have bought 2 vehicles from them they always take care of the customer with a friendly staff More

by Tsd82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2026 -

Glenn Polk Buick GMC of Gainesville responded

That means a lot to hear. Being trusted with two vehicle purchases and knowing you feel taken care of every time is something we truly appreciate. Theresa West does a great job looking after people in service, and that friendly, customer-first attitude is exactly what we want our team to be known for. Thank you for continuing to choose us and for the confidence you place in our team. Happy New Year.

January 09, 2026

They are very nice and very prompt to get you worked on and they listen to you which as a woman I really appreciated that the man actually listened and checked everything out. I appreciate that. More

by lorenmichelle.lb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Loggains
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Nack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aspen Knifong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent service lady, David Wilson
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Jan 09, 2026 -

Glenn Polk Buick GMC of Gainesville responded

I really appreciate you sharing this. Being listened to and taken seriously matters, and I am glad our team took the time to hear you out, check everything thoroughly, and get you taken care of promptly. That respect and attention should be the standard every time, and I am grateful you felt that during your visit. After being married for 30 years, my wife says I am still a work in progress at listening:))))) Thank you for trusting us and for the kind words. Happy New Year.

January 08, 2026

I have purchased 3 cars from this dealership and have had an amazing experience each time. No xx back and forth stuff. They literally make you feel like family. I also trust the service department in keeping More

by Demon421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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