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Global Auto Mall

North Plainfield, NJ

3.9
1,466 Reviews
At Global Auto Mall we feature an extensive inventory of Hyundai, Kia, Jeep, Genesis plus a large inventory of Certified and Pre-Owned vehicles. We work hard to get you the vehicle you've always wanted at a price that's affordable for you. Our Service Department strives for 100% customer satisfaction. Our factory-trained and certified technicians are equally adept at performing oil changes to major repairs. We believe our service technicians are second to none. SALES hours are: Monday through Friday: 9am - 8 pm Saturday: 9am - 8pm Sunday: Closed SERVICE hours are: Monday through Friday: 7am - 6 pm Saturday: 7am - 5pm Sunday: Closed
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1099 U.S. 22

North Plainfield, NJ

07060

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Showing 1,466 reviews

September 13, 2025

Professional and seamless transaction throughout the process . Chris knew exactly what was needed to complete the transaction process More

by Kenfields1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Panatieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2025

We went to global auto mall on route 22 in North Plainfield to get prices on a Hyundai. We were met by a sales representative Antoine Gratz, who was not only polite, friendly but an outstanding sale More

by acsvipari
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antoine Gratz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2025

Julio was very helpful. My wife and I went to Global last week to buy out our lease vehicle but we end up getting a new one. Thank you Global. More

by patuccal2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

I had an excellent experience with Samer Moussa! They were professional, knowledgeable, and kept me updated throughout the entire process. They took the time to explain everything clearly and made s More

by Melissa Baker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samer Moussa
June 25, 2025

Samer Moussa was outstanding, this young man is so talented and smart! He knows everything about the car & also explains whatever my car needs! He was always following up with me and letting me whatev More

by Melissa Baker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samer Moussa
June 04, 2025

Was given a fast response and given compensation for my problem. I am aware now of my issue and next time I visit and have worked done on my car. I will know what I did wrong. More

by Debbiebodine3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy
May 28, 2025

Do yourself a favor and stay away from Global Auto Mall service department!!! They do botched work and then force you to pay a nonsense diagnostic fee of an issue that they caused! Did brand new front brak More

by edwinlorenzo70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hugo Vacadiez
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Global Auto Mall responded

We are deeply sorry for the experience you’ve described and the frustration it has caused. Your feedback is extremely concerning, as we strive to provide top-notch service and transparency to all our customers. It’s clear we fell far short in your case, and for that, we sincerely apologize. We take matters like this very seriously and would like to investigate further to address your concerns. Please reach out to our management team directly so we can review the situation and work toward a resolution. Thank you for bringing this to our attention, and we deeply regret losing your trust after so many years of loyalty. 908-757-4000 Ext 346

May 14, 2025

Dealer adds something called "protection package" for about $2000 without telling about it and giving the option for the customer to refuse it. Absolutely useless protection designed to increase dealer More

by gundsn1954
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Julio Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Global Auto Mall responded

Thank you for your feedback. We’re sorry to hear about your concerns regarding the protection package. Our intention is always to be transparent with our customers, and we regret if that was not your experience. We take your comments seriously and will review our communication processes to ensure customers are fully informed and have clear choices. Please feel free to reach out to our management team if you’d like to discuss this further.

March 18, 2025

I was interested in a used car advertised at $28,999. After a test drive they offered it to me for $34,000 ! they wanted me to pay for the preparation for sale, and $800 for the title prep, among other More

by NJBr1t
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ed Rubino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Ruiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

NJBr1t responded

I called the DMV, and they were surprised that the dealer had the title. According to their records, the plates AND Title were in the same envelope; therefore there is no reason why I wasn't given the title when I picked up the plates.

March 14, 2025

Be mindful with this dealership as they do not go out of their way to make sure the customer is 100% satisfied. I was. Given my brand new 2025 vehicle with 2 dings and a scratch, and while the dealership sa More

by Toyfrk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ed Rubino
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yurii Demianiv
1
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