Global Imports BMW

Great dealership. Very easy car purchase. The salesman Tyrone was very helpful and informative, and continues to be a resource. Very easy car purchase. The salesman Tyrone was very helpful and informative, and continues to be a resource. More

Great customer service from everyone involved in the purchase of our new X7 M60 i. purchase of our new X7 M60 i. More

Good experience with my client advisor, Kerem Berdunay. The X5 I ordered was assembled and delivered about 2 weeks faster than expected. The only issue I had was on the day of pickup. Initial paperwork a The X5 I ordered was assembled and delivered about 2 weeks faster than expected. The only issue I had was on the day of pickup. Initial paperwork and introduction to the iDrive 7.0 went well, but had to wait over 1.5 hrs to close out the deal with the finance dept. Only saw one other person in front of me, and he had been there over 2.5 hrs. Just a quick heads up on the wait time would've gone a long way. Once I met with Jim, the transaction went fast and was easy. More

The entire experience with Deon was extraordinary. His customer service, knowledge and experience made getting our M440i convertible a very comfortable transaction. He tracked our car from the order d His customer service, knowledge and experience made getting our M440i convertible a very comfortable transaction. He tracked our car from the order date through the build in Germany and the shipping to the USA and subsequentially to Global. I can ask for no better sevice. Jay Williams was also proficient and super friendly. He made doing the final paperwork effortless. I commend him as well. More

The complete experience with Dalya, my sales agent and the rest of the GLOBAL BMW family was exemplary. I’m 84 years old and I don’t remember another auto purchase that went as smoothly as this purchase. the rest of the GLOBAL BMW family was exemplary. I’m 84 years old and I don’t remember another auto purchase that went as smoothly as this purchase. I am completely satisfied with the car as well as Dalya’s guidance during the transaction. More

Very positive experience in the purchase of my X5 e. The transaction was very professional and fairly quick. My trade-in was values very fairly and quick. Global Import also does a great job of intro The transaction was very professional and fairly quick. My trade-in was values very fairly and quick. Global Import also does a great job of introducing you to the increasing advanced features. My session extended to the 2nd day, and I really appreciated. Never been treated better. More

love our salesman Pete is amazing. .. all went well....We had a meeting with Pete and then came back next week to pick up the car...He was so helpful!!!! .. all went well....We had a meeting with Pete and then came back next week to pick up the car...He was so helpful!!!! More

Our Client Advisor, Derrick, was a nice man. We were in need of a used vehicle, and found what appeared to be a nice Acura MDX at a reasonable price. It drove well around the block (albeit not We were in need of a used vehicle, and found what appeared to be a nice Acura MDX at a reasonable price. It drove well around the block (albeit not fast or hard), was clean, and appeared to be in gently used condition. They said it had gone through a safety inspection and was good to go. We decided to buy it. After signing some paperwork with Derrick, our Client Advisior, we had to wait to speak with a sales manager to take care of the money part. It was a card transaction, no financing. It was TWO HOURS before we walked out the door. Now for the bad part. I took the vehicle to my mechanic early the very next morning. Two hours later I got a call saying I shouldn't buy this vehicle and a long list of what was wrong with it. They said that this car should never have been sold, and put out to auction instead. Brake pads down to 3mm (safety issue), broken motor mount (safety issue), signs of engine sludge, looks like someone tried to clean it, CV boot blown out (grease on brake rotors is a safety issue), and most concerning was a torque converter shudder starting at 2000 RPM. And an oil level warning light came on as my wife pulled into the driveway. So I went back to Global Imports BMW that evening, less than 24 hours after purchasing the vehicle. When I asked a sales manager about all my safety concerns and how did it pass their safety inspection, he told me the "safety inspection" on used vehicles consists of Start, Steer, and Stop. Translation: if they can drive it in a figure eight without crashing it passes their "safety inspection". The car was purchased "As Is". No return. The rumored 3-day lemon law does not apply in Georgia. I am stuck with a clean looking ticking time bomb. How long before the transmission goes out ($5,000 repair)? Does the oil sludge indicate something? I'm facing a bill of at least another $1500 to fix brakes, motor mount, and CV boot. At least Global Imports gave me back a small amount of my money (not enough to cover the brake repairs, though). More

Travis has worked with us numerous times and is always very helpful and professional . Very quick to give me a call back or assist with any issues we have had with our New X5 very helpful and professional . Very quick to give me a call back or assist with any issues we have had with our New X5 More

I have purchased two used cars, built one new one, leased a new one, and purchased a new one from Atlanta bmw. Bennett Okafor is the best sales person ever. I trust him so much and will be purchasing my next a new one, and purchased a new one from Atlanta bmw. Bennett Okafor is the best sales person ever. I trust him so much and will be purchasing my next car from him! More