Golf Mill Ford

My name is Pete and me and my family have went here for yrs, Golf Mill Ford has a great selection, good location, good prices, they gave me a great deal on my last two trade ins and I couldn't be happier, yrs, Golf Mill Ford has a great selection, good location, good prices, they gave me a great deal on my last two trade ins and I couldn't be happier, I recently traded a Ford Edge Limited 2008 fully loaded w/ almost 75k miles on it and got a 2011 Edge Sport DEMO that was even more fully loaded w only 3k miles on it and my monthly payments are only 10$ more a month after 2k down, my rebates and the money they took off the sticker price and the 5 k I got for the trade in, and they gave me a really good deal on my trade in when I traded my Mercury Marauder in and bought a SABLE--honestly the Sable needs new tires---but I really can't complain---it had 43 k miles on it and I'm sure its the original tires--but my Marauder had 97k miles on it and it was a 2003, the Sable is a 2008 its better on gas, has less miles on it, my monthly paymenys are lower---and it doesn't take premium only like the marauder--I only put 1k down, Steven Vittas was very helpful with the sale of the Edge and Art Therios w the sale of the Sable, and Pete Vittas the sales manager is a good dude, straight talker, and I would recommend you buying Ford's from them because you'll get the best deal---wether you go here or not they will still do good--they've been the # 1 Ford dealer in the MW 5 yrs in a row, why would you go anywhere else if you live within an hour or two of Niles or Chicago!!! More

I needed a reliable new vehicle for my daughter, our salesman Ivan Resendiz worked with us and we were able to put her in a car that she loves, and made the whole thing painless. Everyone we had contac salesman Ivan Resendiz worked with us and we were able to put her in a car that she loves, and made the whole thing painless. Everyone we had contact with at this dealership, was friendly and helpful. I would recommend Golf Mill Ford, and their staff, especially Ivan, to my friends and family. I have purchased many vehicles in my lifetime, but the professional service from the staff at Golf Mill Ford surpassed all others. Thank you for a pleasant experience. Steve Ergish More

My salesman, Art Therios, did a great job in helping me get my new 2012 Escape. He respected my time constraints and worked to expedite the process. He was professional and courteous in all his interaction get my new 2012 Escape. He respected my time constraints and worked to expedite the process. He was professional and courteous in all his interactions. More

I went to this dealership a little time ago and was pleasantly surprised on how friendly everyopne was. I left without purchasing a car and was contacted by a very friendly person named Yvona who sched pleasantly surprised on how friendly everyopne was. I left without purchasing a car and was contacted by a very friendly person named Yvona who scheduled an appoiuntment for me to come in. I came in and ended up driving out with a new car! The service I received from everyone there was incredible and can't wait to buy another car from them in a few months for my daughter. Definitely recommend this place. More

BEWARE!!!!!! They are aggressive and sleazy in their sales approach. If you do not buy a car from them they will call and HARASS you several times a day almost demanding that you buy a car from them. sales approach. If you do not buy a car from them they will call and HARASS you several times a day almost demanding that you buy a car from them. They think it is funny. Do yourself a favor and go anywhere else. More

The 27th of July I test drove a used vehicle from this dealership. I went over the vehicle with extreme detail. From the 28th-30th, we negotiated over the phone and came to a price agreement. I contracted dealership. I went over the vehicle with extreme detail. From the 28th-30th, we negotiated over the phone and came to a price agreement. I contracted on the on the evening of the 30th and drove the vehicle home. Note that my home is approximately 45-50 miles from dealer. As soon as I got home, I backed into my driveway and experienced a popping and jerking of the vehicle which I felt could potentially serious damage. I then exit the vehicle and discover someone had hit a curb and damaged one of the wheels. I parked the vehicle and did not drive it until I contacted the dealer Monday morning. On Monday morning I called the dealer several times and their response was...we will look into it and call you back. Just as I suspected...NO CALL BACK. I called Tuesday and was finally told they would repair the vehicle and rim. I was told that the vehicle needed to be back at the dealer on Tuesday night or first thing Wednesday morning to get the rim fixed because that is when their "rim guy" is there. In summary, my vehicle sat at the dealer until Friday. I was waiting to hear from Golf Mill Ford but....NO CALL BACK. I finally called them on Friday. After a dozen calls I was told my vehicle had to go to Chevy dealer for repair. My vehicle sat at Chevy from Friday morning (so I was told) to Monday. My vehicle finally made it back to Ford on Monday. I asked If I can pick my vehicle up while I had a ride there. It was then I found out THEY NEVER FIXED MY RIM! Even after the sense of urgency to get it there the prior week for the "rim guy". I was livid! My car sat there from Tuesday to Fiday and they didn't do a damn thing to it. On Tuesday morning (August 9th), I received a call from the Golf Mills Ford dealer telling me my vehicle was ready for pick-up. I explained that I did not have a ride and requested someone pick me up as a courtesy, since I was suppose to have my vehicle several days ago. I was then told to give their porter directions to my house and I was put on the phone with a guy who did not speak English. I did my best to explain and he said he was on his way. Several hours of sitting around the house....the guy NEVER showed up! I called the dealer again and I was told, we will call you back. An our later, I called again and was told the same thing. Thirty minutes after that I received a call and was told someone was on their way to get me. Keep in mind, I live 45-50 miles away. The dealer shows up to get me in a customers vehicle that was in for service! We finally arrive at the dealer and I wanted to talk to the General Manager (Mario) about everything that has transpired. Mario was the most ignorant, unprofessional person I have dealt with to this point. His resolution to all of my problems was...we gave you a free tank of gas! Really!? To wrap this up, I went out to my vehicle after speaking to the useless GM and discovered they put 237 miles on it. Another disappointment! Thanks for the gas Mario! If anyone ever considers buying from this dealer, please do not. Save yourself the headache. More

I contacted Golf Mill Ford through the internet and with a quick response from Clara I received a quote through my email. Upon coming to the dealership I met with Tom who was one of the nicest, knowledgeabl a quick response from Clara I received a quote through my email. Upon coming to the dealership I met with Tom who was one of the nicest, knowledgeable and to tell you the truth a salesmen not too bad on the eyes. He was able to get my into a Fiesta for the right price! Although as a woman I did get a bit confused, Pete was able to walk me through it all even held my hand to the finance office. All in all I would highly recommend this dealership! More