Golf Mill Ford

2008 Lexus RX350 My experience with Golf Mills Ford was horrific. I purchased on Lexus 2008 RX 350 on October 11, 2017. The same day, we realized there was no heat i My experience with Golf Mills Ford was horrific. I purchased on Lexus 2008 RX 350 on October 11, 2017. The same day, we realized there was no heat in the vehicle. We took it back the same week and they kept the truck 9 days and returned it a worse condition. I drove the truck for 3 days and then it completely went out. It was an inoperable vehicle. It would not start and I was unable to drive it. I was extremely disappointed. I called the dealership and they would not answer my phone calls. Here I am 6 months pregnant stuck in the middle of traffic on the expressway waiting on a tow for a new vehicle I just purchased 1 week ago. I have not been able to enjoy driving the Lexus at all. They took the truck back and they still have not fixed it. I asked for my money back and to cancel the contract. They said they could not do that. I asked for a different vehicle so they give me one with no new contract agreement. I am still waiting on my refund or either this new contract for this 2011 Nissan Murano. They have been giving me the run around. They are not reliable or trustworthy. They are not honest and they do not keep their word. I have called them several times and they keep telling that this is a long and difficult process to cancel out the first contract and to create a new one. I financed with Capital Auto finance and they explained to me that Golf Mill Ford has never contacted them regarding a new contract and also it does not take long to cancel a contract and to create a new one. So basically, they are lying and not being truthful. I am extremely dissatisfied and upset. I am a high-risk pregnant woman who cannot be under any pressure. They call back or follow up with you. You have to called them. They do not return phone calls at all. Please do not waste time going to this car dealership. They ripped you off. They do not please the customers. They just want to sell you a lemon. More

2017 Ford Explore I really appreciated Jorge for helping us buy another car this will be our 5 car from Golf Mill ford he is very friendly I would buy another car from I really appreciated Jorge for helping us buy another car this will be our 5 car from Golf Mill ford he is very friendly I would buy another car from Golf mill the service is great . I will definitely recommend more friends and family members. More

Car buying experience My experience with purchasing the vehicle was great. The first day we came, it started to rain heavily so we decided to reschedule our test drive a w My experience with purchasing the vehicle was great. The first day we came, it started to rain heavily so we decided to reschedule our test drive a week later. When we came back, the vehicle was ready for us. Everything was explained to us and any issues/concerns were and taken care of in a timely fashion by our salesperson. In closing, we had an excellent car buying experience. More

Andrew Kreatsoulas My brother and I visited Golf Mill Ford to buy new cars. Andrew Kreatsoulas welcomed us to the dealership and could not have been more helpful. After My brother and I visited Golf Mill Ford to buy new cars. Andrew Kreatsoulas welcomed us to the dealership and could not have been more helpful. After listening to our requirements, he directed us to the models of our choice--Escape and Edge-- and took us for test drives. His knowledge of the cars extensive, and he answered all of our questions completely. Throughout the entire buying process, Andrew was very solicitous, engaging, and totally professional. I am more than satisfied with Andrew's support as my sales rep. He is definitely a credit to your Sales team and the Ford organization. Thank you, Andrew! More

An honest, no-nonsense business. I've gone to one dealership before looking at used cars on my own and the experience was awful. The sales representatives didn't even pretend to care I've gone to one dealership before looking at used cars on my own and the experience was awful. The sales representatives didn't even pretend to care about my needs; I felt uncomfortable the entire time and I did not even want to tell them I had never done this before by myself for fear it would get worse. Golf Mill Ford was recommended to me and for good reason. I came in and Bryan Fulton approached me naturally without any abrasive sales tactics. I mentioned there was a particular used car I was interested in and he breezily went through the process of gathering my information so we could take a ride. The vehicle was exactly what I needed and more. I was also assisted by Sales Manager Mark Rahn, who was a pleasure. Both gentlemen worked with my financial situation flawlessly, Christian Oceguera ensured the paperwork was in order, and they allowed me to come back 2 days later to actually finalize my purchase, which I feel is generous. The car was maintained and had gas in the tank; Bryan even hunted down the 2nd key for me that I didn't expect to exist as I feel most trade-in vehicles will have 1. Thank you all for your help, but Bryan especially for being so attentive, kind and professional. More

Had what I wanted at my price & APR as well when I wanted it My favorite Service man recommended a sales man who was Jorge Collazo who very helpfully & quickly got me everything in the car that I could most affo My favorite Service man recommended a sales man who was Jorge Collazo who very helpfully & quickly got me everything in the car that I could most afford. In a matter of 1 & 1/2 hours I was driving away with the 2017 Focus SE. Jorge was careful to explain all the details (both of the car & the contract)) and even went past the 9 p.m. closing time of Golf Mill Ford to accommodate me & my family there with me. Collazo is the BEST!!!--a real "keeper." More