Goodson Acura of Dallas

Outstanding Service First off, when I came in to by the car, Bart Womack was outstanding, patient and helpful. 5 stars Secondly, I brought it in yesterday,(May 23, 2017 First off, when I came in to by the car, Bart Womack was outstanding, patient and helpful. 5 stars Secondly, I brought it in yesterday,(May 23, 2017 for the 1st oil change, Jasmine Carranza met me at the door, boom, set me up that quick. Oil change was done right of way. 5 stars Thirdly, Lance Key did a great job on the oil change and checking all the fluids, etc. No dirt or grime anywhere on my flooring or seats. 5 stars I have received such good service here. Before my MDX, I had an Avalon, which I took to Sports City Toyota for oil changes, etc. I would get there at 7:00 am first in line for an oil change and would have to wait at least 3 hrs. The last time I took it in, I said that is it, I will not buy another car from them. Acura's customer service is by far#1, great job in customer service. I have found that all of your employees are so corgial, kind, friendly and helpful. 5 STARS More

Service The service department at Goodson was very fast & professional. Waiting area was comfortable & I would highly recommend Goodson service department. Mu The service department at Goodson was very fast & professional. Waiting area was comfortable & I would highly recommend Goodson service department. Much easier than I expected on a Saturday morning for an oil change. More

Brian Smith I've been car shopping for 4 months and it was an exhausting experience. When I found the special lease options through Goodsons I reached out and tru I've been car shopping for 4 months and it was an exhausting experience. When I found the special lease options through Goodsons I reached out and truly felt blessed by my experience. Brian was honest, kind, and helpful! I felt like he had my best interest at heart and was there to help me. Between my busy schedule they had everything ready for a fast pickup. I'd recommend this company to anyone looking to buy or lease! I already have told a few friends who are shopping. Thank you for all your help! More

A-1 Service The employee that was my Service Consultant is not on your list. Why not? Goodson Acura performed an A-! Service, good as far as it goes, but latter The employee that was my Service Consultant is not on your list. Why not? Goodson Acura performed an A-! Service, good as far as it goes, but latter I get an Email recommending additional service /maintenance items. It would have been much more convent & time efficient if I had been told about these additional items during my A-1 maintenance service so I could have authorized Goodson to proceed w/ these items. So now I find myself in the situation where I have to bring my vehicle back a second time to have all the maintenance recommended performed on my vehicle. Goodson you have lost the person to person human connection. NOT A GOOD THING! More

2017 mdx first service Goodson Acura Dallas May 16 2017 I had a first servive on my new 2017 Acura MDX Advance........ I had purchased the car at another Acura dealership and was concerned I May 16 2017 I had a first servive on my new 2017 Acura MDX Advance........ I had purchased the car at another Acura dealership and was concerned I would get below par service. That was not the case. The service was prompt coureous fast and thorough from start to finish. Jasmin Carranza handled my car, and she was very friendly and very accommodating. She made ahimsrum rank a pleasure. I will absolutely use this service department in the future. I travel from Waco and could use many different dealership service departments. This experience definitely beckons me back. I left a Yeti cup at the dealership. I called later. They searched for the cup, found it, and put aside for me to come back and get. That was beyond the call of duty. So nice to deal with pleasant efficient folks!!!!! Thank you. Jody Barbin More

Excellent service Took my car for emissions service light, reps explained me the issue and issued a loaner car and my car was fixed under warranty. Reps took care of me Took my car for emissions service light, reps explained me the issue and issued a loaner car and my car was fixed under warranty. Reps took care of me very well, I am please with their service and professionalism. More

Maintenance made easy Khang was my service rep and he did an excellent job. Really focused on resolving my maintenance issues, while making it as easy of a process for me a Khang was my service rep and he did an excellent job. Really focused on resolving my maintenance issues, while making it as easy of a process for me as it could be. He understood that I don't have all day to wait at the dealership and he kept an open line of communication as my car was being serviced. More

Routine Maintenance Customer services was great and helpful. They put me in a loaner car for the day. Services was completed in a timely manner. Will come back Customer services was great and helpful. They put me in a loaner car for the day. Services was completed in a timely manner. Will come back More

Always Great Service Smooth, like always. Work was done quickly at the cost they quoted. Loan car was arranged with no problem. Everyone very polite and professional. T Smooth, like always. Work was done quickly at the cost they quoted. Loan car was arranged with no problem. Everyone very polite and professional. Thanks. More

Dane is an amazing guy to work with. I have worked with Dane in remediating few issues with my car. He is a great guy and has gone above and beyond my expectations in helping me fix those I have worked with Dane in remediating few issues with my car. He is a great guy and has gone above and beyond my expectations in helping me fix those issues. Dane has worked around my schedule and has provided excellent customer service. I recommend Goodson Acura as a dealership to buy your new and/or used car and Dane utter as your service manager. Amazing people. Amazing service. More