Back

Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
996 Reviews

996 Reviews of Goodson Acura of Dallas - Service Center

Sort by
June 14, 2025

The Sales and Service teams at Goodson Acura make you feel that your business is very important to them. Unlike some of the "big guys" Goodson team members work hard to treat customers like they are Kin More

by Dkubanet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooks
Jun 14, 2025 -

Goodson Acura of Dallas responded

Dkubanet, thank you for sharing 5-stars and noting that our team treats customers like royalty. We greatly appreciate your business and your feedback! We look forward to serving you additionally next time. Thanks again for your business and your note. Take care!

June 12, 2025

Very easy to get car in for service and resolvement of recall issues untimely maner More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooks
Jun 12, 2025 -

Goodson Acura of Dallas responded

Jon, thank you for sharing 5-stars and noting an easy service experience! We're glad to hear Bobby and Brooks did a great job serving you. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 10, 2025

My Rep Kane was great in the service department, as a matter of fact all the reps who helped me were top notch. My concerns are my SUV still sounds awful. I will contact Kane. More

by bdocmiray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio and Sylvia
Jun 10, 2025 -

Goodson Acura of Dallas responded

bdocmiray, thank you for sharing 4-stars! We're pleased to hear Kane and the rest of our team are top notch! We look forward to working with you in the future and getting your issue resolved. Thanks again!

June 10, 2025

Great customer service, Goodson Acura is outstanding. In addition to excellent service, they have good coffee selections and a good car wash experience. Thank you. More

by Drt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Phillips.
Jun 11, 2025 -

Goodson Acura of Dallas responded

Drt, thank you for sharing 5-stars and noting you received great customer service from our team. We love hearing you found our selection plentiful and our car was experience positive. Let us know when we may have the opportunity to serve you additionally. Thanks again!

June 04, 2025

Ian Richardson the service consultant was fantastic and would work with him any day. Our service went smooth and faster than promised. More

by Vanberyl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Richardson
Jun 05, 2025 -

Goodson Acura of Dallas responded

Vanberyl, thank you for sharing 5-stars and noting that IAN was fantastic to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

May 31, 2025

Service was excellent along with my service advisor Robert. This was my first time at the dealership. I was not disappointed. More

by Claire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Patton in service, and George in Parts
Jun 01, 2025 -

Goodson Acura of Dallas responded

Claire, thank you for sharing 5-stars and noting that service was excellent with Robert leading your first visit with us. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

May 17, 2025

Johnathan Valdez was exceptional. He was friendly, efficient and very professional. I've trusted Goodson Acura with 2 of my vehicles for over 10 years. Johnathan and the rest of the t More

by Gustorres1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Goodson Acura of Dallas responded

Gustorres1, thank you for sharing 5-stars and noting Jonathan Valdez was exceptional to work with in service for both of your vehicles. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

May 14, 2025

I had an excellent experience at Goodson yesterday. I have purchased 4 Acuras and Goodson Acura was always my go to dealer. During the COVID period the service experience dropped but I kept going back More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Johnson
May 14, 2025 -

Goodson Acura of Dallas responded

Michelle, thank you for sharing 5-stars and noting our team was a great help! We appreciate your constructive feedback regarding the Covid era and appreciate your endorsement of recently visits! We look forward to serving you additionally in the future. Thanks again!

May 12, 2025

I’ve always had great experience in this dealership. This time they preordered the part I needed prior prior to drop off to expedite my service. More

by bmanglapus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Goodson Acura of Dallas responded

bmanglapus, thank you for sharing 5-stars and noting that you've always had great experiences with us! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

May 12, 2025

Eric was a huge help! The service was good I do not wish but will not hesitate to come back! More

by Chartytaty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
May 12, 2025 -

Goodson Acura of Dallas responded

Chartytaty, thank you for sharing 5-stars! We're pleased to hear Eric is a huge help! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

1
...