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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
986 Reviews

986 Reviews of Goodson Acura of Dallas - Service Center

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June 25, 2019

Great, timely and effiient service. The service department provided great, friendly, respectful, timely and efficient service!! Very happy with the way I was treated and the efficiency More

by KTAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayley Jones
Jun 26, 2019 -

Goodson Acura of Dallas responded

Ktan, thank you for the endorsement of your experience with us in service! We appreciate your tag of Hayley and Khang and look forward to serving you additionally moving forward! Thanks again!

June 20, 2019

Great experience Eric is a great service consultant. He’s very attentive, accommodating and was willing to go the extra mile to make sure that all of my needs were met More

by Adrian.watson7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Jun 20, 2019 -

Goodson Acura of Dallas responded

Adrian.watson7, thank you for the kind note and mention of Eric! We greatly appreciate your feedback and look forward to serving you additionally next time. Thanks again!

June 14, 2019

Superb My service at Acura was awesome and the service advisor Dane was very helpful and professional. He was very informative and very courteous to me More

by Willie67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Jun 15, 2019 -

Goodson Acura of Dallas responded

Willie67, thanks for your praise and mention of working with Dane! We appreciate your 5-stars and look forward to your next visit. Best wishes!

June 03, 2019

State inspection machine couldn't read my sensor I always get my state inspections done at Goodson Acura, but for some reasons today I was told the mechanic tried three times to do an inspection and More

by Ms Nickie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Jun 04, 2019 -

Goodson Acura of Dallas responded

Ms Nickie, thank you for the constructive praise. We apologize that your inspection took longer than anticipated and that we were having equipment issues. We also appreciate your praise regarding your recall and oil change! We look forward to serving you additionally when the opportunity arises. Thanks again.

May 30, 2019

As always GREAT CUSTOMER SERVICE! Everyone was very courteous and friendly. My service rep Eric Johnson was very informative and kept updated on all that was being serviced on my vehic More

by YLW123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
May 30, 2019 -

Goodson Acura of Dallas responded

YLW123, thank you for sharing a note and mention of working with Eric! We appreciate your feedback and look forward to your next visit. Have a great one!

May 07, 2019

Excellent Service I had a notice from Acura that there were 2 recalls on my car, I needed an oil change and a state inspection. Every thing was accomplished in less tim More

by Nana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
May 08, 2019 -

Goodson Acura of Dallas responded

Nana, thank you for the kind note and mention of your experience with us! We're pleased to get your recalls and oil change taken care and thankful for the opportunity to help keep your car ready for the road ahead! Thanks for the tag of Dane as well! See you next time. Best wishes!

May 02, 2019

First class service. Goodson Acura is a five star dealerships from sales to service. The service department always goes the extra mile to take care of customer needs. More

by Texas214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
May 02, 2019 -

Goodson Acura of Dallas responded

Texas214, thank you for the 5-stars and tag of Dane! We appreciate your praise. See you next time! Thanks again.

April 22, 2019

Give Khang a Raise If it weren’t for Khang’s excellent customer service and his expert knowledge on all things Acura, this review would be a three and a half at best. H More

by Khangbkillinit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2019 -

Goodson Acura of Dallas responded

We greatly appreciate your praise regarding working with Khang! We will be sure to pass your note along to our management. Thank you for taking the time to share and let us know when we may assist you additionally. Thanks again and see you next time!

April 21, 2019

Excellent customer service. Our visit today was exceptional thanks to Dane. MDX is running great. Excellent service and attitude by everyone working at Goodson. Thanks again Dane More

by teamcameron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Apr 22, 2019 -

Goodson Acura of Dallas responded

Teamcameron, thank you for stopping in for service! We appreciate your endorsement of working with Dane and we look forward to serving you additionally when the time comes! Have a great week. Thanks again.

April 11, 2019

Great customer service Yesterday I took my car in for an oil change. I was greeted and assisted as soon as I pulled up, and my car was finished within an hour. It was washed More

by Carlyr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Apr 12, 2019 -

Goodson Acura of Dallas responded

Carlyr, thank you for stopping in for an oil change and taking the time to note the experience working with Robby. We're pleased to hear your experience was efficient and that your car came out clean! See you next time. Thanks again!

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