990 Reviews of Goodson Acura of Dallas - Service Center
Always great service Getting service at Goodson Acura is always a great experience. They always offer brand new complimentary Loaner Cars. I always have Dane as my service Getting service at Goodson Acura is always a great experience. They always offer brand new complimentary Loaner Cars. I always have Dane as my service provider and he is great. More
Best Acura service department in DFW After several bad experiences with a service department less than a mil from my house, I decided to try Goodson Acura and they are the best!! After several bad experiences with a service department less than a mil from my house, I decided to try Goodson Acura and they are the best!! More
Exceptional customer service I've been going to the same dealership for over 10 years. I could not imagine taking my car anywhere else other than Goodson Acura. I highly recommend I've been going to the same dealership for over 10 years. I could not imagine taking my car anywhere else other than Goodson Acura. I highly recommended for the service and professionalism every time I visit. Robert and Khang are some of the best service providers! More
Efficient and friendly I am always greeted by name and like receiving the VIP treatment. The waiting area is comfortable and is stocked with drinks and snacks along with hav I am always greeted by name and like receiving the VIP treatment. The waiting area is comfortable and is stocked with drinks and snacks along with having WiFi. More
Great, timely and effiient service. The service department provided great, friendly, respectful, timely and efficient service!! Very happy with the way I was treated and the efficiency The service department provided great, friendly, respectful, timely and efficient service!! Very happy with the way I was treated and the efficiency of their operations! More
Great experience Eric is a great service consultant. He’s very attentive, accommodating and was willing to go the extra mile to make sure that all of my needs were met Eric is a great service consultant. He’s very attentive, accommodating and was willing to go the extra mile to make sure that all of my needs were met and that I was completely satisfied. More
Superb My service at Acura was awesome and the service advisor Dane was very helpful and professional. He was very informative and very courteous to me My service at Acura was awesome and the service advisor Dane was very helpful and professional. He was very informative and very courteous to me More
State inspection machine couldn't read my sensor I always get my state inspections done at Goodson Acura, but for some reasons today I was told the mechanic tried three times to do an inspection and I always get my state inspections done at Goodson Acura, but for some reasons today I was told the mechanic tried three times to do an inspection and could not get a reading. I'd already waited about two hours being late to work, then had to leave the dealership trying to find another state inspection facility and PRIASE GOD I was able to get my car inspected no problems, and got my tags renewed making me 5 hours late to work. My goal was to get all takened care of at the dealership. Reason I had an appointment at 8am. Thank you so much Mr. Eric Johnson for being professional and explaining to me in detailed. IM NOT SURE WHAT THE PROBLEM WAS WITH NOT COMPLETING MY INSPECTION TODAY GOODSON ACURA, BUT I DO THANK YOU FOR PERFORMING MY RECALL AIRBAG AND OIL CHANGE AND HAVING A CLEANED RELAXING WAITING AREA. GOD BLESS TO ALL. THANKS AGAIN. Nichole Fisher More
As always GREAT CUSTOMER SERVICE! Everyone was very courteous and friendly. My service rep Eric Johnson was very informative and kept updated on all that was being serviced on my vehic Everyone was very courteous and friendly. My service rep Eric Johnson was very informative and kept updated on all that was being serviced on my vehicle. This included recommendation of items I needed to address on my next visit. Which I really appreciated there was no pressure to do additional work at the time of visit. I left very happy pleased with service I received. More
Excellent Service I had a notice from Acura that there were 2 recalls on my car, I needed an oil change and a state inspection. Every thing was accomplished in less tim I had a notice from Acura that there were 2 recalls on my car, I needed an oil change and a state inspection. Every thing was accomplished in less time than promised! Great service! More