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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
990 Reviews

990 Reviews of Goodson Acura of Dallas - Service Center

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July 13, 2019

Always great service Getting service at Goodson Acura is always a great experience. They always offer brand new complimentary Loaner Cars. I always have Dane as my service More

by RDX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Jul 14, 2019 -

Goodson Acura of Dallas responded

Thank you for sharing 5-stars with us and mentioning your experience with Dane! We appreciate your feedback. See you next time. Best wishes!

July 11, 2019

Best Acura service department in DFW After several bad experiences with a service department less than a mil from my house, I decided to try Goodson Acura and they are the best!! More

by Ajm2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Jul 12, 2019 -

Goodson Acura of Dallas responded

AJM2019, thank you for the kind note and mention of working with Dane! We are pleased your experience with us has been 5-star overall! Thanks again!

July 10, 2019

Exceptional customer service I've been going to the same dealership for over 10 years. I could not imagine taking my car anywhere else other than Goodson Acura. I highly recommend More

by Dyoungsuccess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robby Robertson
Jul 11, 2019 -

Goodson Acura of Dallas responded

Thank you, Dyoungsuccess! We appreciate your 5-star praise and tag of Khang and Robby. See you next time. Best wishes!

June 28, 2019

Efficient and friendly I am always greeted by name and like receiving the VIP treatment. The waiting area is comfortable and is stocked with drinks and snacks along with hav More

by GSB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Jun 29, 2019 -

Goodson Acura of Dallas responded

GSB, We appreciate your endorsement of your experiences with us. Thanks for tagging Dane! We're pleased to hear you've enjoyed the snacks and Wifi! See you next time. Thanks again!

June 25, 2019

Great, timely and effiient service. The service department provided great, friendly, respectful, timely and efficient service!! Very happy with the way I was treated and the efficiency More

by KTAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayley Jones
Jun 26, 2019 -

Goodson Acura of Dallas responded

Ktan, thank you for the endorsement of your experience with us in service! We appreciate your tag of Hayley and Khang and look forward to serving you additionally moving forward! Thanks again!

June 20, 2019

Great experience Eric is a great service consultant. He’s very attentive, accommodating and was willing to go the extra mile to make sure that all of my needs were met More

by Adrian.watson7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Jun 20, 2019 -

Goodson Acura of Dallas responded

Adrian.watson7, thank you for the kind note and mention of Eric! We greatly appreciate your feedback and look forward to serving you additionally next time. Thanks again!

June 14, 2019

Superb My service at Acura was awesome and the service advisor Dane was very helpful and professional. He was very informative and very courteous to me More

by Willie67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Jun 15, 2019 -

Goodson Acura of Dallas responded

Willie67, thanks for your praise and mention of working with Dane! We appreciate your 5-stars and look forward to your next visit. Best wishes!

June 03, 2019

State inspection machine couldn't read my sensor I always get my state inspections done at Goodson Acura, but for some reasons today I was told the mechanic tried three times to do an inspection and More

by Ms Nickie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Jun 04, 2019 -

Goodson Acura of Dallas responded

Ms Nickie, thank you for the constructive praise. We apologize that your inspection took longer than anticipated and that we were having equipment issues. We also appreciate your praise regarding your recall and oil change! We look forward to serving you additionally when the opportunity arises. Thanks again.

May 30, 2019

As always GREAT CUSTOMER SERVICE! Everyone was very courteous and friendly. My service rep Eric Johnson was very informative and kept updated on all that was being serviced on my vehic More

by YLW123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
May 30, 2019 -

Goodson Acura of Dallas responded

YLW123, thank you for sharing a note and mention of working with Eric! We appreciate your feedback and look forward to your next visit. Have a great one!

May 07, 2019

Excellent Service I had a notice from Acura that there were 2 recalls on my car, I needed an oil change and a state inspection. Every thing was accomplished in less tim More

by Nana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
May 08, 2019 -

Goodson Acura of Dallas responded

Nana, thank you for the kind note and mention of your experience with us! We're pleased to get your recalls and oil change taken care and thankful for the opportunity to help keep your car ready for the road ahead! Thanks for the tag of Dane as well! See you next time. Best wishes!

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