Goodson Acura of Dallas - Service Center

Fantastic service I was at Goodson Acura earlier today for a complimentary oil & filter change after previously booking the appt online. My service advisor, Chance Simp I was at Goodson Acura earlier today for a complimentary oil & filter change after previously booking the appt online. My service advisor, Chance Simpson, was simply outstanding. He was very professional and courteous and handled the entire process extremely efficiently. A big kudos goes out to Chance! Thank you very much for such a pleasant experience. Regards, Britt Reese More

Always the best option I always trust to go to my home dealership to take care of my car. While third-party places may give lower prices, one gets what they paid for, and fr I always trust to go to my home dealership to take care of my car. While third-party places may give lower prices, one gets what they paid for, and frankly, it is my opinion that the trade-off isn’t worth it. The wait may be hours longer than it should have been. At my home dealership of Goodson Acura, I’m in and out very quickly. Thank you Goodson Acura and Chance Simpson, who was my rep. More

Repair The people I dealt with, Bobby and Chance, were incredibly professional and courteous. I would recommend them for the company’s highest achievement aw The people I dealt with, Bobby and Chance, were incredibly professional and courteous. I would recommend them for the company’s highest achievement award. Gary who sold me the vehicle was also extremely professional and helpful. Thanks to all of them to make it a very pleasurable experience. More

Oil change / a/c repair The repairs were done in a professional and timely manner. Exceptional customer service. I would recommend this dealership to othera in the future a The repairs were done in a professional and timely manner. Exceptional customer service. I would recommend this dealership to othera in the future as well as return to receive service on my own car. More

Service not great Dead battery as a function of vehicle system malfunction and they would not cover cost of battery. Service manager said MDX batteries only last 18-24 Dead battery as a function of vehicle system malfunction and they would not cover cost of battery. Service manager said MDX batteries only last 18-24 months! Condescending demeanor and suggested that all the “bells and whistles” eat up battery life. Unreal! More

SUPERB WAX DETAIL JOB I took my car Friday to repair rear brakes @ routen oil change, @ full detail wax/polish. My car was ready Monday @ I was just AMAZED @ THRILLED OVER I took my car Friday to repair rear brakes @ routen oil change, @ full detail wax/polish. My car was ready Monday @ I was just AMAZED @ THRILLED OVER HOW MY 2002 ACURA 3.2 TL TYPE S LOOKED. IT LOOKED LIKE IT JUST CAME OFF THE SHOWROOM FLOOR LOL, THEY EVEN WASHED UNDER MY HOOD, SHINED MY TIRES AND CHROME WHEELS R SHINNING. THEY DIDNT MISS A BEAT. THANK YOU SO MUCH MR..ROBBY @ GOODSON ACURA OF DALLAS. MS..NICKIE More

Quick, Professional and Cost Conscious Service Timothy was great. I brought in my newly acquired, previously owned RDX which had been purchased out of state. He quickly accessed how to handle the f Timothy was great. I brought in my newly acquired, previously owned RDX which had been purchased out of state. He quickly accessed how to handle the few issues I was experiencing, and determined what needed to be done to assure me that my purchase had been a wise one. No unnecessary work was performed or suggested. In fact, a few minor repairs are performed complimentary, charging me only for the major maintenance. The car is now in tip top shape. More

Great Service! No pressure Goodson Acura was prompt to assist and listened carefully to the problems I was having with my Acura. All problems fixed with minimum expense and they Goodson Acura was prompt to assist and listened carefully to the problems I was having with my Acura. All problems fixed with minimum expense and they washed my car! More

5 stars for Chance in the Goodson Acura Service Department Service advisor Chance went above and beyond to offer excellent, quick, responsive customer service. An exceptional experience overall. He explained t Service advisor Chance went above and beyond to offer excellent, quick, responsive customer service. An exceptional experience overall. He explained things clearly and was efficient and attentive. More

Scheduled factory maintenance Very easy to schedule, leave and pick up auto with the the service department. Efficient check in and providing loaner auto. The service was conclud Very easy to schedule, leave and pick up auto with the the service department. Efficient check in and providing loaner auto. The service was concluded less than 2 hrs. I received email with all details and a phone confirmation. This is the best experience I have ever had with a service department. Very well managed. Very organized. Service Manager, Bobby Carroll is the best. Recommended a good local restaurant too! More