Goodson Acura of Dallas - Service Center

Oil change / a/c repair The repairs were done in a professional and timely manner. Exceptional customer service. I would recommend this dealership to othera in the future a The repairs were done in a professional and timely manner. Exceptional customer service. I would recommend this dealership to othera in the future as well as return to receive service on my own car. More

Quick, Professional and Cost Conscious Service Timothy was great. I brought in my newly acquired, previously owned RDX which had been purchased out of state. He quickly accessed how to handle the f Timothy was great. I brought in my newly acquired, previously owned RDX which had been purchased out of state. He quickly accessed how to handle the few issues I was experiencing, and determined what needed to be done to assure me that my purchase had been a wise one. No unnecessary work was performed or suggested. In fact, a few minor repairs are performed complimentary, charging me only for the major maintenance. The car is now in tip top shape. More

Great Service! No pressure Goodson Acura was prompt to assist and listened carefully to the problems I was having with my Acura. All problems fixed with minimum expense and they Goodson Acura was prompt to assist and listened carefully to the problems I was having with my Acura. All problems fixed with minimum expense and they washed my car! More

Scheduled factory maintenance Very easy to schedule, leave and pick up auto with the the service department. Efficient check in and providing loaner auto. The service was conclud Very easy to schedule, leave and pick up auto with the the service department. Efficient check in and providing loaner auto. The service was concluded less than 2 hrs. I received email with all details and a phone confirmation. This is the best experience I have ever had with a service department. Very well managed. Very organized. Service Manager, Bobby Carroll is the best. Recommended a good local restaurant too! More

5 stars for Chance in the Goodson Acura Service Department Service advisor Chance went above and beyond to offer excellent, quick, responsive customer service. An exceptional experience overall. He explained t Service advisor Chance went above and beyond to offer excellent, quick, responsive customer service. An exceptional experience overall. He explained things clearly and was efficient and attentive. More

Great Customer Service Dane at Goodson Acura goes above and beyond! Attentive service and I was able to get a loaner while work was completed on my car. Dane at Goodson Acura goes above and beyond! Attentive service and I was able to get a loaner while work was completed on my car. More

Replace battery Very prompt, kept me up to date on progress. Very professional atmosphere, very pleased with waiting area. Happy that vehicle was washed and vacuumed, Very prompt, kept me up to date on progress. Very professional atmosphere, very pleased with waiting area. Happy that vehicle was washed and vacuumed, not expecting that. More

Great service experience every time to my RDX. I purchased my 2011 RDX new from Goodson. Robby Robertson and team treat me today the same as the day of purchase. experience every time to my RDX. I purchased my 2011 RDX new from Goodson. Robby Robertson and team treat me today the same as the day of purchase. No long wait or you get a loaner. I feel confident in the explaination of service teaching me how to take care of my car. More

Great service experience Thank you Goodson Acura Sevice for getting my RDX serviced for me so quickly during my lunch hour and thank you for retuning it to me super clean! Thank you Goodson Acura Sevice for getting my RDX serviced for me so quickly during my lunch hour and thank you for retuning it to me super clean! More

Always Wonderful Service I made my appointment, wasn’t expecting a loaner but they gave me one anyway as I had somewhere to be in a couple hours so they didn’t want to inconve I made my appointment, wasn’t expecting a loaner but they gave me one anyway as I had somewhere to be in a couple hours so they didn’t want to inconvenience me. Jonathan called me with a review of findings, I selected my options and the work was done with the car ready on the timeline he indicated. Very pleased. More