Bobby Carroll
Bobby Carroll at Goodson Acura of Dallas
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Bobby Carroll

Service Manager

Goodson Acura of Dallas

4801 Lemmon Ave
Dallas, TX 75219

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4.8
98 Reviews
4.8

98 Reviews

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98 Reviews of Bobby Carroll

April 12, 2024

Dealership Rating
Employee Rating

Another great experience at Goodson Acura! My Service guy, Khang is consistently, exceptional. He gets me in and out in a timely manner and takes great care of my car. Thanks Khang and Goodson More

by Jz Fields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen

Apr 12, 2024

Goodson Acura of Dallas responded

Jz Fields, thank you for sharing 5-stars! We're happy to hear Khang is consistently exceptional! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

March 28, 2024

Dealership Rating
Employee Rating

The service department is highly customer oriented and provided excellent service , wash my car in a timely manner! Highly recommend Goodson Acura Service More

by Ljcrowl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen

Mar 28, 2024

Goodson Acura of Dallas responded

Ljcrowl, thank you for sharing 5-stars and noting our service department is highly customer oriented and provided excellent service. We appreciate your positive feedback and look forward to serving you additionally next time. Thanks again!

March 04, 2024

Dealership Rating
Employee Rating

Trustworthy advisor, Jonathan Valdez is available by cell phone and gets me the best service and timely appointment. More

by Wrgibson4
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Valdez

Mar 04, 2024

Goodson Acura of Dallas responded

wrgibson4, thank you for sharing 5-stars! We're happy to hear Jonathan Valdez provides great service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

January 20, 2024

Dealership Rating
Employee Rating

Every experience is wonderful, fast and pricing is great. Khang is always kind and gives his full undivided attention to you. More

by Emaldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2024

Goodson Acura of Dallas responded

Emaldonado, thank you for sharing 5-stars! We're happy to hear Khang is always kind and provided a wonderful experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

January 06, 2024

Dealership Rating
Employee Rating

The service department was very clean. My service advisor Michelle was great. Very knowledgeable and efficient. Will definitely come back and ask for her again for my future service needs. More

by bmanglapus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle

Jan 07, 2024

Goodson Acura of Dallas responded

bmanglapus, thank you for noting that our service department was very clean and providing 5-star feedback. We love hearing that Michelle was great to work with. We look forward to serving you additionally next time. Thanks again!

December 11, 2023

Dealership Rating
Employee Rating

I purchased my Acura for over a year and a half and I don’t regret. Great customer service and I have recommended this dealership to family and friends. More

by joseibarra0189
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Williams, Brandon Johnson

Dec 12, 2023

Goodson Acura of Dallas responded

joseibarra0189, thank you for sharing 5-stars! We're pleased to hear our team provides great customer service and earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

December 02, 2023

Dealership Rating
Employee Rating

Professional, no hassle, polite and respectful all questions and concerns answered in a timely manner. Will definitely recommend Goodson Acura to friends and family. We enjoy our new RDX. More

by ajkampinga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen, Austin Skipper , Michael Schuchman

Dec 02, 2023

Goodson Acura of Dallas responded

ajkampinga, thank you for sharing 5-stars and noting a great visit with us! Congrats on the new RDX! We appreciate your praise. We look forward to serving you additionally when the need arises. Thanks again!

November 20, 2023

Dealership Rating
Employee Rating

The management and staff were very attentive to my concern about the problem my wife has experienced with my MDX Type S. We left their dealership satisfied More

by jrtaylor74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2023

jrtaylor74 responded

What more can I say?

November 19, 2023

Dealership Rating
Employee Rating

Khang is my trusted advisor. He gives great advice and is consistently honest about what is happening with my car. I had to make some tough decisions about my MDX, and your guida More

by Jz Fields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen, Darlene Lincoln

Nov 19, 2023

Goodson Acura of Dallas responded

Jz Fields, thank you for sharing 5-stars! We're happy to hear Khang gives great advice and is consistently honest! We appreciate your endorsement and look forward to serving you additionally in the future! Best wishes!

November 19, 2023

Dealership Rating
Employee Rating

Courtney was great to work with when identifying a preowned SUV to purchase in a pinch. He explained the features in the car and was helpful in getting the deal done; no pressure!! Thanks Courtney! More

by Jz Fields
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 19, 2023

Goodson Acura of Dallas responded

Jz Fields, thank you for sharing 5-stars! We're glad to hear Courtney is great to work with! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

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