Goodson Acura of Dallas - Service Center

Exceptional service and craftmenship I had an accident and Goodson was my first call. They treated me like family. Melissa immediately sent a tow truck to take me home and the Acura to th I had an accident and Goodson was my first call. They treated me like family. Melissa immediately sent a tow truck to take me home and the Acura to the dealership. She took the ball and not only made sure I understood the process but guided me through the insurance requirements and put me in a nice loaner car the next day. She and Chip communicated with me through the entire process and the shop did an amazing job on the repair. I will never buy another from any other dealership....Goodson has my business, respect, and sincere thanks for an exceptional experience and a job well done. I , without hesitation, recommend Goodson to anyone looking for a quality automobile and exceptional service. More

Higher service than my expectations The service advisor, Jasmin Carrazana greeted me promptly and asked about my reasons for visit. She recorded my maintenance needs and escort me in t The service advisor, Jasmin Carrazana greeted me promptly and asked about my reasons for visit. She recorded my maintenance needs and escort me in the luxury waiting area. I was told it would take about and hour. Service was excellent and and delivered on time More

A1 Maintenance and State Inspection New-to-me Service Advisor, Jasmine, was a pleasure to work with. I look forward to continuing my long relationship with Goodson. Great customer servi New-to-me Service Advisor, Jasmine, was a pleasure to work with. I look forward to continuing my long relationship with Goodson. Great customer service! More

Service was prompt and convenient Service for a recall was fast. I also got a oil change that was efficient and not time consuming. I was really satisfied with my service. Service for a recall was fast. I also got a oil change that was efficient and not time consuming. I was really satisfied with my service. More

Waste of time Bought 4 tires from Goodson >1000. Service person said I had same road hazard warranty offered by dscount. Spent precious time I did not have haggling Bought 4 tires from Goodson >1000. Service person said I had same road hazard warranty offered by dscount. Spent precious time I did not have haggling with service. Will not be returning. Not enough space to explain my frustration. Got there around 4 left at 6. My time is more important. More

Oil Change and 60K Service Advisory I was greeted by Mr Khan Nguyen nicely and he acknowledged the oil change coupon price and explained everything in detail. Great job. I liked their cu I was greeted by Mr Khan Nguyen nicely and he acknowledged the oil change coupon price and explained everything in detail. Great job. I liked their customer lounge and the refreshments. More

Great experience Great service. Everyone was real helpful and made sure that any questions that I had were answered. The work was completed very fast. Will definitely Great service. Everyone was real helpful and made sure that any questions that I had were answered. The work was completed very fast. Will definitely use this dealership again! More

Great and quick Service Khang was helpful and answered my questions honesty. The receiving staff was polite too. Service was quick. The only thing I noticed, a small drawb Khang was helpful and answered my questions honesty. The receiving staff was polite too. Service was quick. The only thing I noticed, a small drawback, was about the wash. Parts of the rear still gas Dirt and spots not wiped. But then again, it’s a Courtesy CAR wash so I can’t really complain. Overall, I liked my first Service visit. Thanks y’all. More

warranty repair Crystal was great! I was able to drop my car off quickly and pick up the loaner... picking up my car was also a smooth process. Crystal was great! I was able to drop my car off quickly and pick up the loaner... picking up my car was also a smooth process. More

Car repair and maintenance Great staff and great service . Kept me updated on the progress of the repairs. Great recommendations and suggestions. Finished in a timely manner. Ni Great staff and great service . Kept me updated on the progress of the repairs. Great recommendations and suggestions. Finished in a timely manner. Nice facility. More