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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
1,008 Reviews

1,008 Reviews of Goodson Acura of Dallas - Service Center

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March 19, 2018

Very helpful Jonathan was great.... he explained everything to me & made sure I made an informed decision! It is great to be able to trust your dealership with you More

by Dallas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2018 -

Goodson Acura of Dallas responded

Dallas, thank you for the kind mention of your experience with Jonathan. We appreciate your note and we are pleased to hear he was able to provide you adequate information to make decisions. Thanks again!

March 16, 2018

Good customer service everytime I come. Better rates and specials compared to other dealerships. I've never had issues getting my vehicle serviced here at Goodson Acura. More

by Aroberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think service employee name was Lashon, she had a blonde bob hairstyle. , Lashon Avery
Mar 16, 2018 -

Goodson Acura of Dallas responded

Aroberts, thanks for the kind note! We're pleased to hear you had a 5-star experience with us. We look forward to serving you again next time! Enjoy your weekend! Thanks again!

March 13, 2018

Quick service Went in with no appointment but had a new tire mounted and balanced in very fast order and vehicle was also washed and vacuumed while I was there. More

by RDCLARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Mar 14, 2018 -

Goodson Acura of Dallas responded

RDClark, thanks for the recommendation! We're pleased to hear you enjoyed your experience with us. We look forward to serving you again next time. Thanks again and enjoy the rest of your week!

March 08, 2018

Mr. Robby Robertson is the best Service Advisor Over 10yrs now I've had Service Advisor Mr. Robby Robertson when having repairs done on my Acura TL. Mr. Robertson is Professional, listens to detail More

by Ms Nickie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Mar 09, 2018 -

Goodson Acura of Dallas responded

Nickie, thanks for stopping by to provide feedback regarding your experience with Robby! We're pleased to hear Robby's customer service met your expectations. We'll be sure to pass the note along! Thanks again and enjoy the rest of your week!

February 22, 2018

Normal Service Dane is a great service representative. He's very proactive. He cares about his clients and is very knowledgeable about the service items and issues. More

by Moby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Feb 22, 2018 -

Goodson Acura of Dallas responded

Moby, thank you for stopping by to provide feedback regarding your experience with Dane! We're pleased Dane's customer service met your expectations. We'll be sure to pass the note along to him. Thanks again and enjoy the rest of your week!

February 21, 2018

Goodson Acura has great service department Always excellent service at Goodson Acura. I always appreciate having women working in the service deoarrtment. I like how they always review the serv More

by Kwayman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hayley Jones
Feb 21, 2018 -

Goodson Acura of Dallas responded

Kwayman, thanks for stopping by to share your feedback! We're pleased to hear our staff's customer service met your expectations! We look forward to serving you again in the future. Enjoy the rest of your week! Thanks again!

February 10, 2018

Service was provided very quickly and efficiently.Service representative was providing the updates frequently and the vechile was delivered on time as said.a More

by Raj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2018 -

Goodson Acura of Dallas responded

Raj, thanks for the five-stars and mention of your service experience with Khang! We appreciate the feedback and look forward to serving you again in the future! Thanks again and enjoy the rest of your weekend!

February 02, 2018

Great Experience! Hassle free! I didn't encounter any problems of any kind. Friendly and quick service. Very accomadating. Will definitely be back. I recommend this dealership to ev More

by Robby Robertson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Feb 02, 2018 -

Goodson Acura of Dallas responded

Robby, thanks for the recommendation! We appreciate the feedback and look forward to assisting you again next time!

February 02, 2018

Wonderful Service! I just wanted to compliment the professionalism, courtesy and quick service performed by the Goodson Acura Service Department. The gentleman who assis More

by valc2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2018 -

Goodson Acura of Dallas responded

valc2018, thanks for the kind note! We're pleased you enjoyed your service experience with Khang Nguyen and we look forward to the opportunity to service your ILX in the future! Thanks again!

January 26, 2018

Perfect Service Wonderful, friendly, caring people that truly show how much they appreciate my Acura ownership. Sure made David McDavid Acura in Plano look bad! Happy More

by Ap59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene Lincoln! Awesome lady and does a great job at the front desk.
Jan 26, 2018 -

Goodson Acura of Dallas responded

Ap59, thanks for the kind note! We appreciate the feedback and look forward to delivering more positive service experiences to you in the future! Thanks again and have a great weekend!

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