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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
1,008 Reviews
Today: 7:00 AM - 7:00 PM Closed Now
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1,008 Reviews of Goodson Acura of Dallas - Service Center

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May 17, 2017

Maintenance made easy Khang was my service rep and he did an excellent job. Really focused on resolving my maintenance issues, while making it as easy of a process for me a More

by Nealcarcopp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2017 -

Goodson Acura of Dallas responded

Neal, thank you for the feedback! We're pleased to see you had a 5-star experience with us and Khang in particular. We appreciate the feedback. Thanks again and we'll see you next time!

May 15, 2017

Routine Maintenance Customer services was great and helpful. They put me in a loaner car for the day. Services was completed in a timely manner. Will come back More

by tammylai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Benavides
May 17, 2017 -

Goodson Acura of Dallas responded

Thanks for servicing with us, Tammy! We appreciate your feedback and look forward to the next opportunity to serve you!

May 15, 2017

Always Great Service Smooth, like always. Work was done quickly at the cost they quoted. Loan car was arranged with no problem. Everyone very polite and professional. T More

by Karl S.
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
May 17, 2017 -

Goodson Acura of Dallas responded

Karl, thanks for the feedback regarding you recent experience with Robby! We sure appreciate the opportunity to serve you and greatly look forward to the next. Thanks again!

May 15, 2017

Multi-Point Inspection/Brk Fld Exchange & Maintenance - Perf The service was really good, the time Jonathan stated it will take was about right. I didn't have to wait that long. Staff are friendly. More

by dpturner01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2017 -

Goodson Acura of Dallas responded

Thanks for the kind note! We sure appreciate the feedback and look forward to serving you again when the time comes! Have a great week.

May 15, 2017

Dane is an amazing guy to work with. I have worked with Dane in remediating few issues with my car. He is a great guy and has gone above and beyond my expectations in helping me fix those More

by Amitpatel316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Uter
May 17, 2017 -

Goodson Acura of Dallas responded

Thank you for the kin endorsement of our dealership and Dane in particular! We appreciate your feedback and look forward to serving you again on your next visit! Thanks again.

May 11, 2017

Amazing Service and Quick Turn Around! I had some problems arise with my MDX that were urgent and needed to be looked at quickly. This happened 20 min. before the service center was schedul More

by ashley wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robby Robertson
May 12, 2017 -

Goodson Acura of Dallas responded

Ashley, thanks for the opportunity to serve you. We appreciate the kind mention of Jonathan and his crew. We'll be sure to pass the message along to all parties involved. Thanks again for stopping in and we'll look forward to serving you again next time.

May 09, 2017

Quick, efficient, in and out. Nice waiting room! I've always liked taking my car to Goodson. They have a knowledgeable staff and a comfy waiting area with computers, TV's, magazines, and new cars to More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
May 09, 2017 -

Goodson Acura of Dallas responded

David, thanks for rating us. We're pleased you had a 5-star experience with us. We appreciate your feedback and your trust and look forward to serving you again next time. Thanks again!

May 08, 2017

excellent service and attention to detail Goodson Acura was willing to accommodate our schedule and quickly find a time to perform service that met our last minute request for service. They p More

by mhoffman.texas
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dane Uter, Robby Robertson
May 09, 2017 -

Goodson Acura of Dallas responded

Thanks for providing us the opportunity to accomodate your needs. We appreciate each opportunity to serve you and look forward to the next.

May 08, 2017

Service Review Ben was friendly and very helpful. Quick service with excellent feedback. Car was ready in the time frame promised. I would definitely recommend Goods More

by al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Mitchel
May 09, 2017 -

Goodson Acura of Dallas responded

Thanks for stopping by and rating us. We're pleased you had a 5-star experience with us. We appreciate your feedback and look forward to serving you again next time. Thanks again!

May 05, 2017

Service Review Went there for oil change. Along with the oil change, they inspected my vehicle for other failures and warnings. Provided me with excellent recommenda More

by valfetzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Benavides and the crew
May 05, 2017 -

Goodson Acura of Dallas responded

We appreciate your note and are pleased to see you had a 5-star experience with us! Thanks again and see you next time!

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