Back

Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
1,008 Reviews

1,008 Reviews of Goodson Acura of Dallas - Service Center

Sort by
May 04, 2017

Service review Everything on our service went well and Ben and everyone we talked to in the service area was friendly and helpful. It was finished in the time they s More

by Mk1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Mitchell
May 04, 2017 -

Goodson Acura of Dallas responded

We appreciate your rating and are pleased to see you had a 5-star experience with us! Thanks again and see you next time!

May 02, 2017

Quick service Broken tail gate fixed. Also serviced rear brakes. no hassles. No problems. Quick service and service tech provided updates on progress. No complaints More

by andys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Uter
May 02, 2017 -

Goodson Acura of Dallas responded

Thanks for the note! We're so pleased to see that you've had 5-star experiences with Dane! We appreciate you and look forward to serving again next time! Have a lovely week!

May 01, 2017

Periodic Maintenace Visit Periodic oil change visit and asked the team to check on a screeching sound coming from the back. I was scheduled for a loaner which I promptly receiv More

by Moby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Uter
May 02, 2017 -

Goodson Acura of Dallas responded

Moby, thanks for the note! We're so pleased to see that you've had 5-star experiences with Dane! We appreciate you and look forward to serving again next time!

April 28, 2017

Car Maintenance I came at the end of the day 6:00pm on a Monday and even though they were short staffed they were able to complete oil change and filter In a reasonab More

by ASHLYMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ROSS
Apr 28, 2017 -

Goodson Acura of Dallas responded

Thanks for the note! We're pleased that Jonathan and Ross we're able to assist you. Thanks for the kind note and let us know when we can serve you next!

April 27, 2017

Car service I always bring to Goodson Acura for service, I bought my car there and I have always had a very positive experience. I hope to continue bringing my ca More

by Sari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Thomas
Apr 28, 2017 -

Goodson Acura of Dallas responded

Sari, thanks for stopping by to rate us. We appreciate the feedback and are pleased to know all went smoothly during your experience with us. Thanks again and see you next time!

April 26, 2017

Excellent service!! I've been a Goodson Acura customer since 2008 and have always taken my Acura TL's to get serviced there. Excellent customer service and very clean d More

by Chui84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2017 -

Goodson Acura of Dallas responded

Thank you for stopping by and rating us! We love seeing that you had a positive experience with us and look forward to providing another next time. Thanks again.

April 25, 2017

Service on RDX Goodson Acura is always accommodating in providing a loaner when my car is in for service. I even go for car washes as they're so quick and profession More

by sarah9658
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2017 -

Goodson Acura of Dallas responded

Sarah, thank you for servicing with us! We're pleased to have the opportunity to assist you and look forward to the next. We'll be sure to pass your message along to Jonathan! Thanks again.

April 24, 2017

Always courteous and professional service I stopped by without an appointment to get my airbag replaced. Eric said it was no problem and would take about an hour. He also offered a free car More

by Busydsweetness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Apr 25, 2017 -

Goodson Acura of Dallas responded

Thank you for the rating! We love seeing that you had a positive experience with us and look forward to providing another next time. Thanks again.

April 22, 2017

Robby Robertson is an awesome guy. Top notch all the way!!! He is the nicest guy you're gonna meet and just awesome at customer care and service. He has taken care of my vehicle for many years now and I always More

by Scotty337
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Apr 23, 2017 -

Goodson Acura of Dallas responded

Scotty, thanks for the 5-star rating! We love seeing that you had a excellent experience with us and look forward to providing another on your next visit. We'll be sure to pass your kind note along to Robby and our management. Thanks again!

April 20, 2017

Service dept: Very professional. No hassel. Fast. Reliable. I had so far great expenitence with service department. I had installed parking sensors through them after buying my Acura MDX. I also had gotten 2 ma More

by Vikki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Apr 20, 2017 -

Goodson Acura of Dallas responded

Vikki, we're so pleased to hear that your experiences have been 5-star! We'll be sure to pass your message along to Robby and our management. Thanks again.

...
81
...