Goodson Acura of Dallas - Service Center
Dallas, TX
1,008 Reviews of Goodson Acura of Dallas - Service Center
Service review Everything on our service went well and Ben and everyone we talked to in the service area was friendly and helpful. It was finished in the time they s Everything on our service went well and Ben and everyone we talked to in the service area was friendly and helpful. It was finished in the time they said it would be. More
Quick service Broken tail gate fixed. Also serviced rear brakes. no hassles. No problems. Quick service and service tech provided updates on progress. No complaints Broken tail gate fixed. Also serviced rear brakes. no hassles. No problems. Quick service and service tech provided updates on progress. No complaints. Good job. More
Periodic Maintenace Visit Periodic oil change visit and asked the team to check on a screeching sound coming from the back. I was scheduled for a loaner which I promptly receiv Periodic oil change visit and asked the team to check on a screeching sound coming from the back. I was scheduled for a loaner which I promptly received. Dane was extremely professional and very helpful. He called me with an explanation of the issue causing the noise and gave me a detailed breakdown of all the associated costs. I asked a few questions and he was well informed. When he didn't know the answer, he politely told me that he would check and get back to me. More
Car Maintenance I came at the end of the day 6:00pm on a Monday and even though they were short staffed they were able to complete oil change and filter In a reasonab I came at the end of the day 6:00pm on a Monday and even though they were short staffed they were able to complete oil change and filter In a reasonable time and get me taken care despite other things going on. ROSS and JOHNATHON made me feel like Priority and that my time was valuable. More
Car service I always bring to Goodson Acura for service, I bought my car there and I have always had a very positive experience. I hope to continue bringing my ca I always bring to Goodson Acura for service, I bought my car there and I have always had a very positive experience. I hope to continue bringing my car there in the future. More
Excellent service!! I've been a Goodson Acura customer since 2008 and have always taken my Acura TL's to get serviced there. Excellent customer service and very clean d I've been a Goodson Acura customer since 2008 and have always taken my Acura TL's to get serviced there. Excellent customer service and very clean dealership. My advisor Khang Nguyen always goes above and beyond taking care of my Acura TL. Excellent communication and always delivers outstanding customer service. If u happen to stop by for service highly recommend this guy. Overall very satisfied customer and highly recommend Goodson Acura. More
Service on RDX Goodson Acura is always accommodating in providing a loaner when my car is in for service. I even go for car washes as they're so quick and profession Goodson Acura is always accommodating in providing a loaner when my car is in for service. I even go for car washes as they're so quick and professional. Jonathan always handles my service appointments as quickly as possible and the results are always wonderful. I would recommend Goodson Acura to anyone looking for a dependable, efficient and quality service experience. More
Always courteous and professional service I stopped by without an appointment to get my airbag replaced. Eric said it was no problem and would take about an hour. He also offered a free car I stopped by without an appointment to get my airbag replaced. Eric said it was no problem and would take about an hour. He also offered a free car wash which I accepted. An hour later, I was all done and on my way with a clean car and the warranty paperwork. Easy Peasy! More
Robby Robertson is an awesome guy. Top notch all the way!!! He is the nicest guy you're gonna meet and just awesome at customer care and service. He has taken care of my vehicle for many years now and I always He is the nicest guy you're gonna meet and just awesome at customer care and service. He has taken care of my vehicle for many years now and I always know that it was done right! Thanks again Robby for taking care of me and my family. I'm also a disabled vet and he always makes sure that my wheel chair is move for me. Just little things like that make my visit amazing. If you want to know you are getting the best please go visit Robby with all your Acura needs! Scotty More
Service dept: Very professional. No hassel. Fast. Reliable. I had so far great expenitence with service department. I had installed parking sensors through them after buying my Acura MDX. I also had gotten 2 ma I had so far great expenitence with service department. I had installed parking sensors through them after buying my Acura MDX. I also had gotten 2 maintainence done with them. Hassel free. Fast. Reliable. Convenient. Professional. Happy with them so far. More