Goodson Acura of Dallas - Service Center

Service Experience The service was excellent and quick within an hour. The staff were very pleasant and knowledgeable.. They also cleaned my car. And also spent time ed The service was excellent and quick within an hour. The staff were very pleasant and knowledgeable.. They also cleaned my car. And also spent time educating me about the many technical features of the settings. Extremely happy with the over all Experience. More

Goodson Acura Service Center Advisor Erica Lamkin I bought my 2013 Acura TL in another city and needed to find an Acura dealership in Dallas to service my car. From the first meeting with Service Advi I bought my 2013 Acura TL in another city and needed to find an Acura dealership in Dallas to service my car. From the first meeting with Service Advisor Erica Lamkin At Goodson Acura I was impressed by her warmth and professionalism. She was friendly, sincere, highly knowledgeable, and very helpful. She provided an overview of the services I should expect and created a reasonable schedule for the timely maintenance of my new-to-me car. I could not have been more appreciative of her seasoned advice and genuine kindness! With each subsequent visit to the service center, she has greeted me with a friendly smile and an instant readiness to take care of my needs--swiftly and accurately. She should be regarded as an irreplaceable asset to the dealership; she certainly is that to me--which is why I will continue to patronize this dealership. More

Great Experience Thank you for the best possible experience I could have at a service center. I would like tho thank you for the quick service in getting me back on th Thank you for the best possible experience I could have at a service center. I would like tho thank you for the quick service in getting me back on the road. More

Excellent! I needed extensive work done on my car due to age and mileage. Jonathan made sure I understood everything that needed to be done and why-he took the t I needed extensive work done on my car due to age and mileage. Jonathan made sure I understood everything that needed to be done and why-he took the time to prioritizes the work based on safety issues and what could wait. I asked if there was anywhere I could save on labor and he worked with his tech to make that happen. Very pleased with the service from beginning to end! More

Customer First Erica did an amazing job of communicating with me every step of the way. Her attention to detail and my service needs were on point. She displayed two Erica did an amazing job of communicating with me every step of the way. Her attention to detail and my service needs were on point. She displayed two values that impressed me the most: Time Value and Customer First. Thanks for a great experience with your dealership, Erica. More

Everything you want from a dealership! I used to go between multiple dealerships in the area, but Erica has made me a Goodson Acura customer. She walked me through everything that needed to I used to go between multiple dealerships in the area, but Erica has made me a Goodson Acura customer. She walked me through everything that needed to be done, kept me informed, and was extremely helpful. She helped fix problems on my account, and even answered questions about the MDX that I am considering buying. I never felt rushed as I had lots of questions about their recommendations. This is the type of service that keeps customers coming! I will be back soon! More

Best service Service is excellent, Erica was very friendly and helpful.the service was perfect .The price was fair.The time was perfect.I recommend this dealer for Service is excellent, Erica was very friendly and helpful.the service was perfect .The price was fair.The time was perfect.I recommend this dealer for anyone need an excellent service and good price.Thank you Erica for your help and your lovely smile. More

The best ever!! I went for multiple items and my customer service representative was Erica Lamkin. I have never had such good service, she explained in detail what I I went for multiple items and my customer service representative was Erica Lamkin. I have never had such good service, she explained in detail what I was having done before the car went back. She then sat with me after to explain and answer questions. Would totally reccomend Goodson and more importantly Erica! More

Good Service Experience Came in for service for a bad battery and other things. Jonathan was through in diagnosing the issue and getting it fixed in no time. Came in for service for a bad battery and other things. Jonathan was through in diagnosing the issue and getting it fixed in no time. More

Pre-Trip Check Great service and pre-trip check. The check found a nail in one of my tires which in all likelihood would have resulted in a flat tire somewhere on my Great service and pre-trip check. The check found a nail in one of my tires which in all likelihood would have resulted in a flat tire somewhere on my road trip. The tire needed to be replaced within a few weeks anyway due to an upcoming inspection but it was great to know the service dept was looking out for safety. More