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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
1,008 Reviews

1,008 Reviews of Goodson Acura of Dallas - Service Center

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April 19, 2017

Service Great service in and out and on my way in no time. Thanks to the service department I am totally satisfied. I will come here in the future More

by Ty1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Thomas
Apr 20, 2017 -

Goodson Acura of Dallas responded

Thanks for the rating! We love seeing that you had a 5-star experience with us and look forward to providing another soon. We'll be sure to pass your message along to Jasmine and our management. Thanks again.

April 19, 2017

New Tires & Standard Service This team checks you in, and gets you on your way into a loaner car quickly. I needed new tires and they didn't just try and get me into the most ex More

by DallasDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Apr 20, 2017 -

Goodson Acura of Dallas responded

Thanks for shopping with us and taking the time to note your recent experience with Dane. We appreciate your feedback and look forward to serving you again next time.

April 18, 2017

Fast Service Service Advisor was courteous, professional, and knowledgeable. Comfortable waiting area, and nice showroom. Parts department is always helpful as is More

by cheryl987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Apr 20, 2017 -

Goodson Acura of Dallas responded

Thank you for the kind note! We are so pleased to hear you enjoyed the experience and your time in our waiting room. Thanks again and see you next time!

April 17, 2017

Great expereince The staff at Good son is very friendly and treat each customer as an individual. This is something that influences the word-of-mouth marketing that dr More

by MissKD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Apr 20, 2017 -

Goodson Acura of Dallas responded

Thanks you for you business and thanks for the rating! We love seeing that you had a 5-star experience . We'll be sure to pass your message along to Eric and our management. Thanks again.

April 17, 2017

Car Repair My advisor was friendly and really hopeful. He knew exactly what the problem was and made me feel like a priority. They were prompt and got me loaner More

by ASHLYMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Apr 20, 2017 -

Goodson Acura of Dallas responded

Thanks for the rating! We love seeing that you had a 5-star experience with us and look forward to providing another soon. We'll be sure to pass your message along to Robby and our management. Thanks again.

April 14, 2017

Unable to fix, again! I have had my TLX in for warranty repair now 2 times for the same problems, and..... not fixed again. Will try again when I need next oil change (onl More

by Ethan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Prefer not to say
Apr 20, 2017 -

Goodson Acura of Dallas responded

Ethan, we're terribly sorry to hear that you are unsatisfied with the build quality of your vehicle. We encourage you to reach out to Acura corporate on the Acura USA website to share the issues with manufacturing you have experienced. Thank you again for taking the time to provide feedback.

April 13, 2017

Direct, humble and considerate to meet customers expectation Every encounter with your representative has been an outstanding experience plus your location is in a prime area which I feel at most comfortable wit More

by Acura23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Jhonson , Jose Herrera
Apr 14, 2017 -

Goodson Acura of Dallas responded

Thank you so much for the kind note! We'll be sure to pass it along to Jonathan and Jose. Let us know when we can have the opportunity to serve you next. Thanks again!

April 12, 2017

Concsistently oustanding service Always a pleasure working with the Goodson Acura Team. The service is always to notch! I have been a loyal customer for years and have always been ext More

by REG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2017 -

Goodson Acura of Dallas responded

Thanks for the rating. We love hearing that you had a 5-star experience with us and look forward to providing another next time. See you when the time comes. Thanks again!

April 07, 2017

Oil Change. Thanks to the coupon offered, it was an excellent deal. It also included the car wash. The wait was not long at all. I will continue to have my car se More

by CMR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Tunnell
Apr 07, 2017 -

Goodson Acura of Dallas responded

Thanks for stopping in for an oil change. We appreciate your business and look forward to serving you again next time. Have a great weekend!

April 06, 2017

Excellent FAST, simple, accurate professional service. Johnathan was excellent to work with and truly exceeded my expectations on all levels. It was a very pleasant experience, and I would definitely retu More

by Mary Ann Swick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2017 -

Goodson Acura of Dallas responded

Thank you so much for the kind note regarding Jonathan! We're pleased to have the opportunity to serve you and look forward to the next. Thanks again and see you next time!

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