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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
986 Reviews

986 Reviews of Goodson Acura of Dallas - Service Center

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March 11, 2017

Tremendous, Superb Service!!!! :) Erica Lamkin is phenomenal, there are no words to describe how outstanding of a job she did! From the first moment, she made sure that my car was take More

by StacyS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Lamkin
Mar 12, 2017 -

Goodson Acura of Dallas responded

Stacy, thank you for the extensive note regarding our experience with Erica! We will be sure to pass your feedback along to Erica and our management. Please don't be a stranger and let us know next time we can assist you. Thanks again!

March 10, 2017

Great customer service These guys really knew their stuff and weren't trying to oversell anything . Plus they were super accomodating and contacted me immediately when my ca More

by chris.krajcir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2017 -

Goodson Acura of Dallas responded

Chris, thanks for servicing with us! We appreciate your note and look forward to serving you again when the time comes. Have a great weekend! Thanks again.

March 09, 2017

Awesome service !!! Goodson Acura provided Great service, I really appreciate the service they have provided through the years. Johnathan has always been pleasure to work More

by GoodsonAcura22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2017 -

Goodson Acura of Dallas responded

Thank you for the kind note! We appreciate your endorsement of our service and Jonathan in particular. Thanks for taking the time to stop by and let us know about your experiences. We'll be sure to pass the message along to Jonathan and our management. Thanks again!

March 06, 2017

Can't go wrong. I've purchased a couple vehicles from this dealership over the past 4 years, and had all service work done here as well. They are a great group to wo More

by Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2017 -

Goodson Acura of Dallas responded

Martin, thank you for your continued business over the years. We sure appreciate the opportunity to serve you and look forward to doing so for many more years into the future. Thanks again and we'll see you next time!

March 06, 2017

Vechicle Service First time to this dealership & I was amazed on how fast the service was. I love the Lounge area with delicious cookies to taste & great coffee machin More

by Oliver777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Lamkin
Mar 06, 2017 -

Goodson Acura of Dallas responded

Oliver, thank you for stopping in for service! We sure appreciate your kind note and glad to hear you enjoyed the lounge and amenities! We'll be sure to pass your message along to Erica and our management. Thanks again and we look forward to serving you again next time!

March 04, 2017

Great The only complaint i have is whomever wash and vacuum the car. The work is not as good as they use to be back then. It's very sloppy.. More

by Harper.tawanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Lamkin
Mar 04, 2017 -

Goodson Acura of Dallas responded

Harper, thank you the kind note and your feedback. We have passed your message along to management to ensure we take a look at the car wash process and see where we are falling short. We appreciate you taking the time to let us know and look forward to serving you again soon!

March 02, 2017

Service on my RDX for a warranty issue From the moment I entered the dealership I was professionally dealt with. Updates, comfortable waiting area informative employees. Robby was able to g More

by Minnesota girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Mar 03, 2017 -

Goodson Acura of Dallas responded

Thanks for bringing your Acura to us for the recall! We appreciate the opportunity to serve you and look forward the next. We'll be sure Robby and our management sees your kind note. Thanks again and see you next time.

March 02, 2017

Very satisfied I will request Robby Robertson as my advisor going forward. Really like his knowledge of the Acura product and his customer service. Very Satisfied More

by JD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Mar 02, 2017 -

Goodson Acura of Dallas responded

JD, thanks for the note! We're pleased to read that Robby was able to assist you in a 5-star manner. Thanks again and we'll see you next time!

March 01, 2017

Goodson Acura Review Great service! Friendly and attentive. Each time I visit the dealership and service center, all employees are helpful and service is quick! Thank you More

by Chelsea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Scott
Mar 02, 2017 -

Goodson Acura of Dallas responded

Chelsea, thank you for choosing Goodson Acura of Dallas for your service! We sure appreciate the opportunity to serve you and want you to know we're always standing by when it comes time for the next service! Thanks again and see you next time!

March 01, 2017

I had my 15k mile service Goodson Acura did a great job in a short time frame. Thanks for the great experience yesterday Steve was very helpful and got my car done quickly More

by Mr tully
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Mar 02, 2017 -

Goodson Acura of Dallas responded

Thank you for the opportunity to work with you, Mr. Tully! We appreciate your feedback and look forward to the next opportunity to serve you. Thanks again and see you next time!

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