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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
1,008 Reviews

1,008 Reviews of Goodson Acura of Dallas - Service Center

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April 06, 2017

Fantastic! Everything about the service was professional and timely. Erica was courteous and right on top of things! My vehicle was ready before the scheduled More

by LizG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Lamkin
Apr 07, 2017 -

Goodson Acura of Dallas responded

Liz, thanks for the kind note! We're pleased to see that Erica was able to assist you and that the entire experience was 5-star. Thanks again and we'll see you next time! Have a great weekend.

April 04, 2017

Awesome experience on a difficult issue Robby was great. Took my MDX in for an issue. They found the issue quickly and communication was perfect. He worked around my schedule with the loaner More

by MDXandTLX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Apr 06, 2017 -

Goodson Acura of Dallas responded

Thanks for the note! Glad to hear that Bobby was able to assist you and that everything went smoothly. We look forward to serving you again next time~

March 31, 2017

Recent servicing Very clear, great service, timing worked for me, timely servicing, transparency, speed, great attitude...Jonathan was my contact and he's first class. More

by Op
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2017 -

Goodson Acura of Dallas responded

Thanks for taking the time to stop by and let us know how we did. We appreciate the feedback and look forward to serving you again next time. We'll be sure to pass the note along to Jonathan and our management. Have a lovely weekend! See you next time!

March 31, 2017

"IMPRESSIVE" I live in Plano but rather drive to Goodson Acura of Dallas to service my TSX and ILX. Service department is awesome and very accommodating .My servi More

by alcorta13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2017 -

Goodson Acura of Dallas responded

Thanks for taking the time to stop by and let us know how we did. We appreciate the feedback and your service business on both vehicles!. We'll be sure to pass the note along to Khang and our management. Have a lovely weekend! See you next time!

March 30, 2017

Awesome Such a great experience at Goodson Acura of Dallas. Erin Johnson was so kind and explained everything in detail. The service was fast and the waiting More

by thompson91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Johnson
Mar 30, 2017 -

Goodson Acura of Dallas responded

Thank you for choosing Goodson Acura of Dallas for service. We're so pleased to hear that Eric was able to assist you and that he explained everything in detail. We're also glad that you enjoyed our waiting room and we greatly look forward to serving you again next time.

March 30, 2017

IMPRESSIVE Service Experience Having just located to Dallas, this was my first service appointment since leaving home. I must say, it was refreshing. Jasmine (my service advisor) w More

by Corano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Thomas
Mar 30, 2017 -

Goodson Acura of Dallas responded

First and foremost, welcome to Dallas! We're so pleased to be able to serve you and that Jasmine was able to take the lead. We look forward to a prosperous relationship with you for many years into the future. Thanks again and see you next time.

March 29, 2017

Service Department Dane Uter is very professional, has great customer service skills and and works to accommodate his clients. I'm extremely impressed with Dane and the More

by nmpam2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Mar 30, 2017 -

Goodson Acura of Dallas responded

Thank you so much for the kind note regarding Dane. We're so pleased he has been able to assist you in a 5 star manner. We look forward to serving you again next time. Thanks again.

March 28, 2017

Service Visit for RLX I had a great experience. My service advisor Robby Robertson was informative about the work and followed with me with several emails keeping us up to More

by armstrongha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Mar 30, 2017 -

Goodson Acura of Dallas responded

Thank you for the kind note regarding your service with Robby. We're glad that he was able to keep you up to date regarding the status of your service. We'll be sure to pass the message along to our management and look forward to serving you again next time.

March 28, 2017

My favorite Acura dealership! Khang was super helpful and knowledgeable about what service was needed to be done with my car. The staff is very friendly and has the best customer s More

by Jjuliekkim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2017 -

Goodson Acura of Dallas responded

Thanks for the kind note regarding your experience with Khang. We're pleased that he was able to assist you and that everything was 5 star. Thanks again and we'll see you next time.

March 25, 2017

Great experience My car was damaged in an accident and now looks new. Thanks to you guys. I appreciate your professionalism and experience. You guys kept me informed e More

by Patricia Gardner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kabrin Sibling @ Dallas Collision Center, Irving Blvd.
Mar 28, 2017 -

Goodson Acura of Dallas responded

Patricia, thanks for bringing your car to us for repair. We're so pleased to have been able to serve you. We're glad everything came out the way you expected. Let us know when we can serve you again next. Thanks again.

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