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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
986 Reviews

986 Reviews of Goodson Acura of Dallas - Service Center

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March 01, 2017

Quality service I was never pressured into services I didn't need and received great feedback on my multi point inspection. I was advised what was the most important More

by Jpark12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2017 -

Goodson Acura of Dallas responded

Thank you for servicing with us! We're glad you had a pressure-free experience and we look forward to serving you again on your next visit. Thanks again and don't be a stranger!

February 28, 2017

Helpful, professional Worked with Steve Sanchez when I brought my car in last week. Very attentive, professional, and helpful. Will definitely be back for all service needs More

by mkle7185
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sanchez
Mar 01, 2017 -

Goodson Acura of Dallas responded

Congrats on your new car! We appreciate you taking the time to let us know how the experience with Steve went and pleased to continue the relationship in the service drive when it comes time! Thanks again and we'll see you next time!

February 26, 2017

Very attentive Love the attentive service where Khang walked me to the service center and waited while I quickly checked out and then walked me again to my car. More

by Chelsea S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2017 -

Goodson Acura of Dallas responded

Chelsea, thanks for the opportunity to serve you! We're pleased that your experience at our dealership with Khang was worth sharing. We're always here when you need us. Thanks again!

February 24, 2017

Very prompt, comprehensive, considerate Stopped by for a routine oil change this week. Very brief wait, was back on the road in 40 min. Comprehensive inspection of brakes and related items More

by ramisdom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Tunnell
Feb 26, 2017 -

Goodson Acura of Dallas responded

Thanks for bringing your vehicle to us for an oil change. We appreciate the opportunity to serve you and are always here when the next opportunity arises. We can't say thank you enough for your business since 1986! Thanks again and see you next time.

February 21, 2017

great experience I took my car for air bag recall , Christian Tunnell took care right away , had my car vacuumed and washed. I will recommend Christian and their se More

by jnr
Recommend Dealer
Yes
Employees Worked With
Christian Tunnell
Feb 24, 2017 -

Goodson Acura of Dallas responded

We appreciate the opportunity to serve you and are glad to hear your experience with Christian was worth noting online. Let us know when we can serve you next. Thanks again!

February 21, 2017

Great service from advisor Christian. He was very attentive and took care of my needs. Very personable and kept me in the loop every step of the way. Highly recom More

by MEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Tunnell
Feb 24, 2017 -

Goodson Acura of Dallas responded

Thanks for the kind mention of your recent service with Christian! We appreciate the opportunity to serve you and greatly look forward to the next. Thanks again and see you next time!

February 21, 2017

Great service and great people Upon finding my car battery unable to start, I had the car jumped and immediately drove it to the Goodson dealership for service without any prior app More

by mhoffman.texas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Feb 24, 2017 -

Goodson Acura of Dallas responded

Sorry to hear your battery went dead, but glad we could help! We'll be sure to pass the message along to Dane! Thanks again and see you next time. Have a great weekend.

February 21, 2017

Awesome Service Khang and the rest of the service team are always great and provide the best customer service anywhere. I've been to other Acura dealerships outside o More

by THE RL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Porters are always very friendly as well. (Marcos), Robby Robertson
Feb 21, 2017 -

Goodson Acura of Dallas responded

Thank you for 14 years of business and thank you again for taking the time to stop by and share your note. We appreciate your business and look forward to another 14 years! Thanks again and we'll see you next time.

February 21, 2017

Great Experience! Friendly, helpful, efficient, and catered to my needs before me having to even ask. I came in with two small children and they transferred my carseats More

by Lyndsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sanchez was wonderful! 5/5! He's kind and good hearted, you can't teach that. Thanks, Steve!, Robby Robertson
Feb 24, 2017 -

Goodson Acura of Dallas responded

Lyndsey, we appreciate you! Thanks for choosing Goodson Acura and thanks again for bringing your kids! We're set up for families and glad you felt comfortable and enjoyed your loaner. Thanks again and we'll see you next time!

February 21, 2017

Great Goodson did a great job and they made it easy for me to get my vehicle serviced. They promised it would be around an hour for an oil change and tire More

by Emb0091
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2017 -

Goodson Acura of Dallas responded

Thank you for servicing with us! We're pleased it was easy and look forward to serving you again on the next trip. Thanks again!

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