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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
986 Reviews

986 Reviews of Goodson Acura of Dallas - Service Center

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February 16, 2017

After sales maintenance I was in the Goodson dealership recently for an oil change. It is very surprising to me the care I receive from Robby Robertson and his team. I have More

by Ms. Fudge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Feb 20, 2017 -

Goodson Acura of Dallas responded

Thank you for bringing your RDX in for service! We sure appreciate the opportunity to service your vehicle and serve you! Let us know when we can be of assistance next! Thanks again.

February 14, 2017

service visit went in for my regular service and to check on a strange noise. service advisor took a test drive to verify the problem. Turned out to be an expensiv More

by andys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Tunnell
Feb 15, 2017 -

Goodson Acura of Dallas responded

Thanks for servicing with us. We're pleased to hear your issues were resolved in a timely manner and look forward to serving you again next time. We'll be sure to pass your message along to Christian and our management. Let us know when we can assist. Thanks again!

February 14, 2017

great service Friendly, great service, and efficient.Jonathon was very helpful and informative. Excellent customer service. Waiting area was clean and comfortable. More

by Acura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2017 -

Goodson Acura of Dallas responded

Thank you for servicing with us! We'll be sure that Jonathan and our management sees your kind note. Thank you again and let us know when we can serve you next. Have a blessed rest of the week.

February 13, 2017

Exceptional service two years in a row! Best service experience ever. Jasmin, Erica, and Robby are exceptional. I have been going to them for regular checkups for two years in a row now. More

by tomdkw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine Thomas, Erica Lamkin, Robby Robertson
Feb 14, 2017 -

Goodson Acura of Dallas responded

Thank you for the praise! We'll be sure that Erica, Robby, Jasmine, and our management see your kind note. Thanks again and let us know when we can serve you next. Have a lovely rest of the week!

February 13, 2017

Excellent services! Goodson Acura made is easy and pleasant as well as providing great repair to my car. I especailly appreciated that they could shuttle me to my job. More

by leslien417
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Feb 14, 2017 -

Goodson Acura of Dallas responded

Leslie, thanks for doing your repair with us! We're pleased the experience went smoothly and we're always here for you when the need arises next time. Thanks again!

February 13, 2017

Outstanding Professional Service We had a very low tire. We are 35 miles from our original dealer but had an warranty. We did not have a choice but to go to Goodson. I am glad we did. More

by DAK FAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Feb 14, 2017 -

Goodson Acura of Dallas responded

While we may not be the closest dealership to you, we're very pleased that we had the opportunity to serve you and fix your tire. We're here when you need us and look forward to the next opportunity to assist you. Thanks again!

February 09, 2017

Professional Always a great experience. Even when your oil change turns into a $1500 dollar repair/replace. I don't feel like I am getting ripped off there. More

by Bwana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmin Arranza
Feb 13, 2017 -

Goodson Acura of Dallas responded

Thanks for servicing with us. We appreciate your business and your feedback. Please let us know when we can assist you next. Thanks again and see you next time!

February 09, 2017

Spoiled Immediate attention, They genuinely care about your visit. they are fast, friendly and thorough. I received an email with the diagnosis of my car and More

by morris2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jazmin Carranza
Feb 09, 2017 -

Goodson Acura of Dallas responded

We're so pleased to hear you feel that way and appreciate your business. Thank you so much for the note and mention of Jazmin. See you next time!

February 09, 2017

Always Good Service and hard working employees I brought my vehicle for service, great service and great dealership amenties during waiting period. All employees are working really hard. I apprec More

by Whitney Belle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2017 -

Goodson Acura of Dallas responded

Whitney, thank you for the kind mention! We sure appreciate the feedback and look forward to serving you additionally in the future. Thanks for the mention of Jonathan and stop back to see us soon!

February 06, 2017

Excellent Service Department My experience with the service department at Goodson Acura has been exceptional. The service department (and in particular Khang Nguyen, my service a More

by matt h
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2017 -

Goodson Acura of Dallas responded

Matt, thanks for stopping by to share some details of your recent service with Khang! Thanks for the kind mention and stop back to see us again soon. Thanks again!

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