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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
987 Reviews

987 Reviews of Goodson Acura of Dallas - Service Center

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December 11, 2016

Inspection Goodson has a great service group and I highly recommend them. They are friendly, professional, patient and take the time to actually do the service r More

by Keith in Dallas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Augustine Oboh, Christian Tunnell
Dec 14, 2016 -

Goodson Acura of Dallas responded

Keith, thank you so much for the kind endorsement of both our sales and service teams. We sure appreciate the opportunity to serve you and your wife and look forward to many additional years moving forward. Let us know when that lease is wrapping up and we'll be sure to show you loyalty leases for current Acura drivers! Thanks again and see you next time!

November 30, 2016

Scheduled Oil Change/Tire Rotation Service I had the pleasure of having Richard Furcht as my service advisor. I decided to wait for the service to be completed. Richard kept me updated on a t More

by art kimi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Furcht
Dec 01, 2016 -

Goodson Acura of Dallas responded

Art, thank you for the kind endorsement of your experience with Richard! We sure appreciate the feedback and will be sure to pass the message along to Richard and our management. Thanks again!

November 22, 2016

Very professional and nice waiting area Service quality is top notch. I typically just drive in. Issues are dealt with quickly. Service staff is consistently professional, which speaks to th More

by Tim Corder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2016 -

Goodson Acura of Dallas responded

Tim, thank you for the kind note. We appreciate you taking the time out of your day to let us know how we did. We sure appreciate the mention on Jonathan Valdez and will be sure to pass the message along to him and our management. We look forward to serving you again next time! Thanks again and have a great week!

November 17, 2016

Jonathan was very professional and helpful Jonathan was very detailed and very attentive to his service He called to update us on repair also offered to deliver the car himself since we h More

by Ted- Tlx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2016 -

Goodson Acura of Dallas responded

Ted, congrats on your TLX and thank you for your kind note regarding your experience with Jonathan! We sure appreciate your business and your feedback and look forward to seeing you in the service drive when it comes time. Thanks again and have a great week!

November 14, 2016

Service Center I took my Acura MDX in for service and I was so impressed! Johnathan Valdez was very professional and knew everything! I had the best experience and More

by Jennilex1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2016 -

Goodson Acura of Dallas responded

Thanks for bringing your MDX in for service! We are so pleased to hear that Jonathan was able to assist you and get you squared away. Let us know when we can serve you again next. Thank you!

November 04, 2016

Warranty Performed factory airbag recall, no problems. Necessary parts were available, took about an hour with appointment. Performed inspection of vehicle and More

by Rio Grande Valley
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Furcht
Nov 07, 2016 -

Goodson Acura of Dallas responded

Thanks for stopping in for service. We appreciate the opportunity to serve you. We'll be sure to pass the message along to Richard. Thanks again and have a great week. See you next time!

October 27, 2016

Excellent service Easy scheduling and quick in and out service. Every thing top notch! Work was completed quickly and to my satisfaction. Very easy to get car in on sh More

by Car guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2016 -

Goodson Acura of Dallas responded

Thank you for servicing with us at Goodson Acura of Dallas! We greatly appreciate the opportunity to serve you and look forward to the next. Have a wonderful rest of your week. Thanks again.

October 16, 2016

Service after noise in TDX Great service; extremely helpful; all issues resolved timely; loaner car provided; all personnel were attentive and helpful; recalls were done at same More

by RDXkv2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Oct 17, 2016 -

Goodson Acura of Dallas responded

Thank you for the kind note. We're so pleased to hear you had an opportunity to work with Dane and that all went smoothly. Let us know when we can serve you again. Have a lovely week!

October 12, 2016

Airbag replacement Excellent service staff every visit. Christian is very professional. Service is speedy and efficient. I will continue to maintain my Acura TL at Good More

by Rozzyroz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Tunnell
Oct 13, 2016 -

Goodson Acura of Dallas responded

Thank you for servicing with us! We're so thankful to hear that Christian was able to assist you and get you in and out efficiently. Let us know when we can assist you with your TL again. Have a lovely day.

October 07, 2016

Always a great experience at Goodson We have used Goodson Acura for the past 10 years and have always had a great experience. From sales to service they treat their customers with the utm More

by Acura MDX Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sanchez
Oct 12, 2016 -

Goodson Acura of Dallas responded

Thank you so much for 10 years of business with our dealership. We can't express enough how thankful we are to have the privilege to serve you over this term. We look forward to the next 10 years! Thanks again and let us know when we can serve you!

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