Gordie Boucher Ford Lincoln of Janesville - Service Center

Scott is great. Helpful with an unusual interior trim problem. Did a great job repairing the door panel. Helpful with an unusual interior trim problem. Did a great job repairing the door panel. More

They used to do a very good job on my personal vehicle and Echo’s E450 box truck. The last appointment was for the truck—mostly basic stuff. A scheduled appointment for 11am. I had to get shuttle ride b and Echo’s E450 box truck. The last appointment was for the truck—mostly basic stuff. A scheduled appointment for 11am. I had to get shuttle ride back to my car. It should have been done late afternoon. I left a message—no call back. So I showed up in person about 4:30pm. Talked to advisor—no work was done on the truck. He said the guy that works on trucks wasn’t at work that day. So I had to drive back to Echo and the shuttle driver had to bring me back to Boucher so I could retrieve my car. A total waste of time!!!! More

Called to get price of rear camera and install was told $705.00 plus tax.After be told needed to have vehicle diagnosed the price jumped to $1250.00 . Called local dealer in Rockford was told $750.00 plu $705.00 plus tax.After be told needed to have vehicle diagnosed the price jumped to $1250.00 . Called local dealer in Rockford was told $750.00 plus tax . Something smells fishy . I'm done with Gordie Boucher . This is the last of many other issues that i have had with radio and touch screen being mis diagnosed and costing me Thousands . More

Very good service, quick check in and quick turnaround. Very impressed with professionalism, and courtesy. Very impressed with professionalism, and courtesy. More

The service is great but the price could be easier for the veteran and seniors on a fixed budget. Thank you the veteran and seniors on a fixed budget. Thank you More

Working w/ Derek was Great! He got me exactly what I wanted and everything I needed! Buying a new vehicle has never been so easy. He got me exactly what I wanted and everything I needed! Buying a new vehicle has never been so easy. More

I have always appreciated the salesmanship and service at Gordie Boucher. I think they are honest. Regarding my recent car purchase, Joe Zipperer has been great at following up with things. For example, a Gordie Boucher. I think they are honest. Regarding my recent car purchase, Joe Zipperer has been great at following up with things. For example, a few days after I bought the car he e-mailed me to see if I had any concerns or questions, which I did. I returned to the dealership and he went over those questions with me. More

I had no issues getting seen for a service on my Mazda3 sedan. I was very pleased and impressed with how well they took care of my vehicle. sedan. I was very pleased and impressed with how well they took care of my vehicle. More

Most recent experience was not good. Our truck was there for over a week and then it was not finished until late on Friday. We left immediately to pick it up but since we are an hour a Our truck was there for over a week and then it was not finished until late on Friday. We left immediately to pick it up but since we are an hour away Service was closed when we got there. No one was able to explain the charges to us or take our coupons or Ford points, We had received a telephone quote of charges in the $500 range and they were $846.67. We had coupons for 15% off on service and $50 off on brakes. We were charged the full oil change price, also, and the truck was not washed. We have an extended warranty on the truck, but still had to pay for the 4x4 Module, labor, etc. Does not seem right to us. We are not happy. More

I am very satisfied with how service handled warranty repairs on my 2019 f350 super duty repairs on my 2019 f350 super duty More