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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,404 Reviews

2,404 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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March 25, 2025

Fast friendly staff and service. Fees are reasonable, the service people are knowledgeable and they video the service and email it to you. More

by dales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

March 25, 2025

I had an appointment for an oil change for my vehicle and discovered there were many other issues that needed to be addressed. Jeff helped me through the process to have the other issues taken care of befor More

by Bee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your thoughts about your experience with Jeff here at Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

March 25, 2025

They are awesome , they always take excellent care of my care . Brian is very knowledgeable , friendly & very good More

by lkgamble
Recommend Dealer
Yes
Employees Worked With
Brian Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Gerber
Mar 26, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brian met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

March 25, 2025

They are awesome , they always take excellent care of my care . Brian is very knowledgeable , friendly & very good More

by lkgamble
Recommend Dealer
Yes
Employees Worked With
Brian Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Gerber
Mar 26, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

March 25, 2025

Gordie Boucher. Pick up drop off service. Love it. Don't have to worry about getting it back in time for kids to use after school. Tells you up front what is re More

by SSTEINKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

March 25, 2025

Elisha had to deal with an aftermarket warranty company to deal with my truck's engine issues. She was very persistent, patient and a saint for having to deal with me. You will be in great hands with her More

by lance.provo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Lance, and we are thrilled that you found your experience with Elisha here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Sean Tompkins Service Manager 608-754-5511

March 25, 2025

Edgar was great! I loved that the car was brought in for me so I did not have to go out in the rain to get it. Been to many other dealers and never had that done for More

by PATTI.DORSEY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Patti: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Edgar delivered such a great experience! Sean Tompkins Service Manager 608-754-5511

March 25, 2025

Excellent service done fast and correctly Alicia is the best. The Boucher group does a fine job of service in your car quickly efficiently at a reasonably priced level. More

by BHDAGENHART
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha Lone
Mar 26, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

March 25, 2025

I have been with Gordie Boucher Ford for the last 13 years - first with my new Mercury and then with two more purchases from the dealership. My son has been dealing with Gordie Boucher (Joe Warne) for m More

by squade7272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Warne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Chesebro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

March 25, 2025

Really like the mobile service. My car was at 0% and they were able to get me in last minute for a trip that changed last minute. Highly recommend and will use again. More

by Jsmith89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Tompkins Service Manager 608-754-5511

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