Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Gordie Boucher Ford Lincoln of Janesville - Service Center
Janesville, WI
2,429 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
2,429 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center
Sort by
July 20, 2021
We very much appreciated the service department getting We very much appreciated the service department getting us in for a new battery on short notice. And they even included the free car wash. We very much appreciated the service department getting us in for a new battery on short notice. And they even included the free car wash. More
by JAN.HARTIN
Verified CustomerEmployees Worked With
July 16, 2021
Staff is always so friendly in person and over the phone. The environment is clean and inviting. I feel comfortable coming here for all my car care needs. The environment is clean and inviting. I feel comfortable coming here for all my car care needs. More
by KRISSIE.STUCKEY
Employees Worked With
July 16, 2021
The car was serviced and the attendants were friendly and proper. Air Filters cost was high and discounts were not available for Seniors and Military Veterans. proper. Air Filters cost was high and discounts were not available for Seniors and Military Veterans. More
by BOCEFUS.CP
Employees Worked With
July 14, 2021
It's Always a Pleasure when I purchase a car or have it serviced at any of the Boucher Locations in Janesville. Staff is always courteous, engaged, and helpful with my automotive needs !!! serviced at any of the Boucher Locations in Janesville. Staff is always courteous, engaged, and helpful with my automotive needs !!! More
by C206
Employees Worked With
Other Employees :
Kayce in service
July 08, 2021
During oil change inspection a broken part was found on the truck. Service writer never followed up to see if warranty would cover, got it fixed at a different ford dealer the truck. Service writer never followed up to see if warranty would cover, got it fixed at a different ford dealer More
by OPSEC24
Employees Worked With
July 05, 2021
Pleasant! Wasn't thrilled that I waited 4 hours for the Pleasant! Wasn't thrilled that I waited 4 hours for the service I was getting last visit. It was more than an oil change, but 4 hours. don't know ma Pleasant! Wasn't thrilled that I waited 4 hours for the service I was getting last visit. It was more than an oil change, but 4 hours. don't know maybe an hour of it was during their lunch. More
by LERV8
Employees Worked With
Randy Seichter
July 04, 2021
Great service people, friendly sales people, and wonderful body shop staff. wonderful body shop staff. More
by DEN032
July 01, 2021
Poor communication! Got the job done but failed at communicating what was going on and how long it would take. This is my first experience like this here. Could have been the person assigned to my car communicating what was going on and how long it would take. This is my first experience like this here. Could have been the person assigned to my car. More
by Kayakgirl10
