Gordie Boucher Ford Lincoln of Janesville - Service Center

I was very pleased with the quick diagnosis and the following communication between Dakota and the warranty company to get my Navigator back on the road as fast as possible. following communication between Dakota and the warranty company to get my Navigator back on the road as fast as possible. More

We made an appointment for the works, oil, change, tire rotation, and to check an intermittent check engine light. Also, a brake light that was on. was charged $250 for an PCM update, I think tire rotation, and to check an intermittent check engine light. Also, a brake light that was on. was charged $250 for an PCM update, I think that was a little steep, and was also charged $125 to diagnose a bad wire near the brake master cylinder. I was also given an estimate of $550 to repair it, which I passed on. The engine oil reset light was not reset, The washer fluid was not refilled. As far as the tire rotation I don’t know if it was done or not, considering the washer fluid wasn’t refilled and the oil light wasn’t reset. do believe that $375. to hook to your scanner to update and diagnose the problem was a little steep. More

Gordie Boucher of Janesville WI is hands down the best there is! First off Mike Islami is IMO one of the absolute best and classiet salesman there is ANYWHERE, you honestly forget that he is a “car salesm there is! First off Mike Islami is IMO one of the absolute best and classiet salesman there is ANYWHERE, you honestly forget that he is a “car salesman”. He knows what he is talking about when it comes to cars and each time we have went there to buy a car (4 times now about to be 5)I just tell him a few options I want/need price range and it’s like he snaps his fingers and delivers the perfect car, seriously I don’t know how he does it each and every time! Also at Gordie Boucher, when dealing with Mike I know that I they are straightforward with the cost/ charges on everything, which makes me feel good. We have recommended a few friend & family members so far and they have also been very happy Mike at Gordie Boucher . Not too mention that the Service Department is also Top Notch and also very very HONEST! How many people can say that about places when it comes time to have to service or fix car? Especially Jeff and Dakota both who are in the service department really know what they are doing and will make sure they do amazing work on your car for you More

They always take care of me in a timely fashion and they know I know automotive know I know automotive More

Had a great experience. Love my new Lincoln Corsair!! Had a great salesperson who worked with me and got me what I needed and wanted. Tim in service got my backseat vents f Love my new Lincoln Corsair!! Had a great salesperson who worked with me and got me what I needed and wanted. Tim in service got my backseat vents fixed for me in less than 30 mins!! More

As always the service was exceptional. Jeff goes above and beyond to ensure my vehicle and I are taken care of. Jeff goes above and beyond to ensure my vehicle and I are taken care of. More

We had a great experience buying our 2014 Ford Ranger from the dealership. Worked with Dale Karolczak who could not have been nicer and did not pressure us into buying any accessories or warranties. One from the dealership. Worked with Dale Karolczak who could not have been nicer and did not pressure us into buying any accessories or warranties. One of the best car buying experiences we have ever had. And the were reasonable in negotiating the price. More

Omg such Great Service Linda Batty and her team absolutely Amazing . Big high five to her!!!! Thanks absolutely Amazing . Big high five to her!!!! Thanks More

Took over a month for a simple repair. Service writer would change her story at least three times during any conversation. Poor customer service, and insufficient updates for the customer. Service writer would change her story at least three times during any conversation. Poor customer service, and insufficient updates for the customer. Drove the vehicle less than 200 miles after finally getting it back and had to have it towed as it was not safe to drive. More

Very good. Salesperson did a great job explaining everything I needed to know. And a wonderful job explaining how things worked in the car Salesperson did a great job explaining everything I needed to know. And a wonderful job explaining how things worked in the car More