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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,660 Reviews
Call Service Center (608) 607-3724

2,660 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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July 26, 2025

Samantha was wonderful. Very knowledgeable She was very efficient. Able to answer every question I asked More

by TAYLORLEE5555
Recommend Dealer
Yes
Employees Worked With
Samantha
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Jul 26, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511

July 26, 2025

Great service especially from the technician who explained what was going on with all the fault lights. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hafferkamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

July 25, 2025

Initial visit was diagnostic. Had to order parts. Then they had my truck for a week. I only got updates when I called and asked. 'Ordered the wrong part...' Upside- they gave me a More

by ryguy71
Recommend Dealer
No
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Aug 01, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sean Tompkins Service Manager 608-754-5511

July 25, 2025

Edgar was fabulous. He was caring and attentive. He made the job feel like it was going to be easily resolved. Putting me at ease, knowing that my car would come back in More

by SUSI.PAKES57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511

July 25, 2025

They had great customer service. I only bring my vehicle here for maintenance. Very quick and efficient. More

by HRYAN0727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

July 25, 2025

Everyone is friendly and seems happy to help you. I get a car wash after every service. Nice! More

by J.DIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hafferkamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

July 25, 2025

Very prompt and courteous service . Too many words to describe the experience. Have a good day. More

by STEPHENSPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Karolczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hafferkamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

July 25, 2025

Professional and down-to-earth demeanor with a bit of a sense of humor - a great combo! More

by jrindt58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

July 24, 2025

We had done business with Joe Warne with previous purchase. Joe is knowledgeable of Ford vehicles and special discounts. Overall, we are happy with our latest purchase More

by TJVOYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Warne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for Joe and our team! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

July 24, 2025

They addressed the issue and were very profesional. Thank you! I am very please with my Maverick. More

by jimfitz1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Tompkins Service Manager 608-754-5511

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