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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,422 Reviews

2,422 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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December 12, 2020

Service group is always friendly, helpful and informative. Sean is great at understanding issues and using his years of knowledge to explain things in detail. More

by Mike L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks, Mike!

December 11, 2020

Every thing went as planed, Laura had paper work ready to sign,in and out Quick thanks to Covid 19 !!! that's all folks - that' all I have to say to meet my 25 words More

by SCOTTREYNOLDS4210
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Charlet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for taking the time to write this review, Scott!

December 10, 2020

Was very pleased with the help. I had a flat tire on my trailer and they replaced it with the same kind fir less than $100. Also replaced the trailer battery. More

by DANDTRENTALS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Vance
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing!

December 08, 2020

Great customer service and attention to detail. The entire process was handled with professionalism. I recommend this dealership to anyone looking for a great experience. More

by Badgerboy62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the recommendation!

December 08, 2020

Good experience very professional. Everyone wearing mask. It is very inconvenient to require 25 words when itvcan be said ib less words. This has caused my reading to drop please fix. More

by MFREDDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are glad you had a comfortable and positive visit!

December 08, 2020

Don’t have much to say. Service was on time, quality, friendly and quick. Care was taken to keep truck clean and COVID free. Thanks More

by RSTORRISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
Dec 18, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for sharing!

December 07, 2020

Service person was very polite and the service was quickly done. As always, I am pleased with the professional service offered by Gordie Boucher's service department. More

by KZAMMUTO
Customer Service
Recommend Dealer
Yes
Employees Worked With
Myrick Hermanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Stewart
Dec 18, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the 5-star review!

December 03, 2020

Joe was great to work with. He is a no pressure sales person. I would highly recommend his as a sales person. My family loves our new vehicle. More

by JEFF R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Warne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for sharing, Jeff! We are thrilled you and your family are loving your new ride!

December 02, 2020

Came in for tires, added an oil change at the last minute. All service was done in an efficient and fast manner. I was very pleased. More

by DREAMLIFE09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are thrilled you were satisfied with your service!

December 01, 2020

Thank you Ben for the last 4 years of great service!! Car loaners, rides to work, and returning my car to work helps make my life easier and that's why I'll keep coming back!! More

by Julie M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Stewart
Dec 03, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

It's our pleasure, Julie! Thanks for the review!

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