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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,549 Reviews

2,549 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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January 22, 2021

Elisha and the service department did an excellent job! The only disappointment was that other customers in the waiting room did not wear masks. JR More

by JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

We appreciate your feedback, JR. At Boucher, we’re continuing our commitment to keeping our guests and employees safe during the Covid-19 pandemic. Throughout all Boucher locations, both face masks and gloves are available to all guests upon entering and all qualifying employees are required to wear a face mask. We are doing what we can to enforce the state mask mandate. However, per the CDC, wearing a mask may not be possible in every situation for some people. Therefore, we are taking extra precautionary measures including floor signage in place to ensure proper social distancing and sanitizing/wiping commonly touched surfaces multiple times per day. Please feel free to contact our General Manager, Ted Harris, at 608-754-5511 with any further questions or concerns.

January 20, 2021

Got in at my appointment time early and was greeted in a friendly manner. Got the works and used my Christmas coupon. Car was washed and ready to go when I got back to pick up after I did my grocery shoppin More

by CCARPENTER1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for sharing! We are glad you had a positive experience with us!

January 20, 2021

Customer service was amazing! Timely and friendly. Car was washed and done within an hour. Facilities were very clean. Didn't expect it since it was a car place. More

by kathy l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for sharing, Kathy!

January 19, 2021

Everything went very smooth. On time and took one half hour just as they said it would. Very friendly professional staff. Waiting room accommodations' were well thought out during our Pandemic. More

by TP3275
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for sharing!

January 19, 2021

It was pretty busy when we dropped the car off, but it was a pleasant experience. Thank you for the work done on the car. More

by JADAMS_15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

It was our pleasure!

January 15, 2021

There was an issue with the scheduling of my truck for a recall and Elisha contacted right away so we could set up something else, and she and Sean picked up my truck and returned it the same day so I would More

by DONNA.GEORGESON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the wonderful review, Donna!

January 15, 2021

The service I received was very professional, well organized and worth the cost. I highly recommnd Gordie Boucher for any and all your vehicle needs! More

by ChristeenB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael H-Service Technician
Jan 28, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, Christeen!

January 13, 2021

We have purchased 8 or 9 vehicles from Boucher Ford of Janesville. From top to bottom, nothing but top notch professionalism from whoever we deal with. More

by george_ehlers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
Jan 13, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your continued business with us, George!

January 12, 2021

Had the unfortunate surprise of having a dead battery on my for 2012 Boucher Certified Used 2010 Ford Fusion Hybrid found Sunday afternoon. I was able to start the scheduled service on Sunday, leaving a mes More

by HKONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Stewart
Jan 13, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

It was our pleasure!

January 09, 2021

The service I have received has always been great. Very professional. Ben Stewart is very knowledgeable and helpful . I can count on him to make sure my vehicle is serviced correctly. More

by ANYTIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stewart
Jan 13, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

We appreciate the review!

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