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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,555 Reviews

2,555 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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January 19, 2021

It was pretty busy when we dropped the car off, but it was a pleasant experience. Thank you for the work done on the car. More

by JADAMS_15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

It was our pleasure!

January 15, 2021

There was an issue with the scheduling of my truck for a recall and Elisha contacted right away so we could set up something else, and she and Sean picked up my truck and returned it the same day so I would More

by DONNA.GEORGESON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the wonderful review, Donna!

January 15, 2021

The service I received was very professional, well organized and worth the cost. I highly recommnd Gordie Boucher for any and all your vehicle needs! More

by ChristeenB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael H-Service Technician
Jan 28, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, Christeen!

January 13, 2021

We have purchased 8 or 9 vehicles from Boucher Ford of Janesville. From top to bottom, nothing but top notch professionalism from whoever we deal with. More

by george_ehlers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
Jan 13, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your continued business with us, George!

January 12, 2021

Had the unfortunate surprise of having a dead battery on my for 2012 Boucher Certified Used 2010 Ford Fusion Hybrid found Sunday afternoon. I was able to start the scheduled service on Sunday, leaving a mes More

by HKONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Stewart
Jan 13, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

It was our pleasure!

January 09, 2021

The service I have received has always been great. Very professional. Ben Stewart is very knowledgeable and helpful . I can count on him to make sure my vehicle is serviced correctly. More

by ANYTIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stewart
Jan 13, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

We appreciate the review!

January 03, 2021

Always friendly and professional. Brakes were done sooner than expected and even less than the original quote. Great service.Will use them in the future More

by Stephen OConnor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
Jan 07, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the review!

January 02, 2021

Everyone was friendly & professional. They took my car in right away & it was done quicker than I thought it would. Made the task easy & painless. More

by MOK79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for sharing!

January 01, 2021

When I received the car condition report it said my back break pads were nearly gone. The service associate didn't mention this at all. I had my family mechanic 2 hours away check my breaks and they are fin More

by greenfairypixie
Customer Service
Recommend Dealer
No
Employees Worked With
Randy Seichter
Jan 07, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your feedback and review. Unfortunately, we are unable to find your full name in our system to contact you directly. When you have the opportunity, please reach out to our General Manager, Nate Blaser, 608-754-5511 so we can discuss this situation further with you. We hope to hear from you soon.

January 01, 2021

Fast service. Great work. Fantastic employees. Service department is top notch. The employees and service department really stand out as being top notch. Will go back again and again. More

by DARRENGAUDETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stewart
Jan 07, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the positive review! We look forward to seeing you again in the future!

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