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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,480 Reviews
Call Service Center (608) 607-3724

2,480 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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March 15, 2024

The service was great. I didn't have a long wait. I liked the video of my car. More

by tschohlbk
Recommend Dealer
Yes
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Mar 18, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you, and have a fantastic day!

March 15, 2024

Took my truck in for a wire harness recall . Letter said it could take up to 4 hr. Got my truck back in less than 1 12 hr More

by DANDTRENTALS
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha Lone
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Mar 18, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we really appreciate your positive review! We do hope we can be of assistance in the future. Take care!

March 15, 2024

Car picked up and dropped off with no issues Everything was good and my car was fixed More

by zakbonsall
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Schmaling
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Jul 08, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511

March 13, 2024

Easy access quick service done right . Great facilities pleasant people with easy access , and I appreciate the ride home !! More

by BHDAGENHART
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha Lone
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Mar 14, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! Thank you again for the great review!

March 13, 2024

Unforgettable. Jeff tried hard to find me a car that I would be happy with. More

by MEJONES10059
Recommend Dealer
Yes
Employees Worked With
Jeff Vance
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Mar 14, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we are glad that Jeff was able to provide you with such a great experience! We do hope we can be of assistance in the future. Take care!

March 12, 2024

Jeff is always great to deal with. He is friendly and honest. Got right in and was done on time. More

by KLOCKNER2
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Beran
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Mar 14, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

March 12, 2024

Jeff Beran is always a pleasure to deal with. He's honest and trustworthy. Jeff has always looked out for my best interest when discussing my vehicle service needs. More

by KLOCKNER2
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Beran
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Mar 14, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We're looking forward to your next visit with us!

March 12, 2024

New to the Mazda dealership. First visit and was well taken care of. Disappointed that the Dealership service Department doesn't have a laser cutter to do a new key for me and I More

by valeriedudek29
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
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Jul 10, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Valerie, feel free to contact us at your convenience. Sean Tompkins Service Manager 608-754-5511

March 12, 2024

Took my fiancee's car in to get a transmission diagnosis and to get radio fixed. I knew the transmission was not working and radio wasnt working. I was pissed it cost me $295.00 just to hear someone tell me More

by onegr8drummer
Recommend Dealer
No
Employees Worked With
Elisha Lone
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha Lone
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Jul 14, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sean Tompkins Service Manager 608-754-5511

March 11, 2024

One, if not the best, interactions we've had with a car dealership service department... highly recommended. More

by dnfhess
Recommend Dealer
Yes
Employees Worked With
Linda
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Mar 11, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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