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Monica Dewey
Monica Dewey at Gordie Boucher Ford Lincoln of West Bend

Monica Dewey

Service Advisor

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

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4.7
59 Reviews
4.7

59 Reviews

Write a Review

59 Reviews of Monica Dewey

June 26, 2026

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Employee Rating

All people were kind and work done in good time. Coffee in waiting room welcome too. More

by J.SELIN60
Recommend Dealer
Yes

Other Employees Tagged: Monica Dewey

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Jun 26, 2026

Gordie Boucher Ford Lincoln of West Bend responded

We’re delighted to hear our team was welcoming and your Ford service was completed promptly. It’s great that you enjoyed the coffee in the waiting area. We look forward to assisting you again. Chris Flynn General Sales Manager 262-338-3379

June 24, 2026

Dealership Rating
Employee Rating

Easy to schedule, work is done right the first time, very accommodating I like Boucher More

by tfeldhusen2020
Recommend Dealer
Yes

Other Employees Tagged: Monica Dewey

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Jun 24, 2026

Gordie Boucher Ford Lincoln of West Bend responded

It’s great to see a five-star rating from you. We’re glad scheduling was straightforward and our team handled your Lincoln correctly on the first visit. Thank you for highlighting our accommodating service. Chris Flynn General Sales Manager 262-338-3379

June 23, 2026

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Employee Rating

It was great. Need my truck fixed. They got it in and done in a couple of days. More

by JEFFN947
Recommend Dealer
Yes

Other Employees Tagged: Monica Dewey

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Jun 23, 2026

Gordie Boucher Ford Lincoln of West Bend responded

We’re glad our team had your Ford F-150 in and out in just a couple of days. Feel free to reach out if anything else comes up. Chris Flynn General Sales Manager 262-338-3379

June 23, 2026

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Employee Rating

It was great. Need my truck fixed. They got it in and done in a couple of days. More

by JEFFN947
Recommend Dealer
Yes

Other Employees Tagged: Monica Dewey

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Jun 23, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for letting us know Monica and our service team had your Ford F-150 repaired in just a couple of days. We appreciate you trusting us with your truck and look forward to helping again. Chris Flynn General Sales Manager 262-338-3379

June 23, 2026

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Employee Rating

They were very helpful and thorough. They helped explain things that needed to be done and why. They were timely in getting the car fixed and back to me. More

by leinies_n
Recommend Dealer
Yes

Other Employees Tagged: Monica Dewey

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Jun 23, 2026

Gordie Boucher Ford Lincoln of West Bend responded

We’re pleased our team could provide clear explanations and handle your Toyota Highlander’s repairs promptly. Thank you for letting us take care of your vehicle, and we hope to assist you again. Chris Flynn General Sales Manager 262-338-3379

June 17, 2026

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Employee Rating

Standard oil change and tire rotation. It was fast and efficient service that was provided More

by WIDISCGOLF
Recommend Dealer
Yes

Other Employees Tagged: Monica Dewey

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Jun 17, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for noting the efficient oil change and tire rotation on your Ford Transit-250. Monica and our service team are pleased to have gotten you back on the road quickly. Please reach out if you need anything else. Chris Flynn General Sales Manager 262-338-3379

June 17, 2026

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Employee Rating

Super friendly and was able to get me quotes on things I needed quickly She was very knowledgeable. More

by Mego16ann
Recommend Dealer
Yes

Other Employees Tagged: Monica Dewey

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Jun 17, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing your experience with our service team. We’re pleased that Monica provided prompt quotes and shared her expertise. We appreciate your trust in Ford and look forward to supporting you and your Bronco Sport again. Chris Flynn General Sales Manager 262-338-3379

June 15, 2026

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Employee Rating

I had it in for a noise. You guys found out the problem. There was law and oil or transmission oil.Any still charge me a hundred eighty dollars after you phone out.What the p More

by RWKREIF
Recommend Dealer
No

Other Employees Tagged: Monica Dewey

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Jun 19, 2026

Gordie Boucher Ford Lincoln of West Bend responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Chris Flynn General Sales Manager 262-338-3379

June 14, 2026

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Employee Rating

Very in depth, let me know what was going on my car and what I needed to know. Awesome customer service. More

by RALLYEGAL
Recommend Dealer
Yes

Other Employees Tagged: Monica Dewey

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Jun 14, 2026

Gordie Boucher Ford Lincoln of West Bend responded

We’re glad our team provided a detailed explanation of your Ford Explorer’s service needs and kept you informed every step of the way. It’s rewarding to know our customer service stood out to you. Chris Flynn General Sales Manager 262-338-3379

June 13, 2026

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Employee Rating

Knowledgeable staff, friendly staff, on time service, will return. Why isn't what I originally said enough words? More

by larryhorst
Recommend Dealer
Yes

Other Employees Tagged: Monica Dewey

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Jun 13, 2026

Gordie Boucher Ford Lincoln of West Bend responded

We’re glad our knowledgeable and friendly team provided timely service on your Ford Fusion and look forward to having you back. Thank you for sharing your feedback. Chris Flynn General Sales Manager 262-338-3379

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