Monica Dewey

Didn't back up a loyal ford customer Thought we should get a break on our repairs but nothing happened get a break on our repairs but nothing happened More

by lbonack Verified Customer Verified Customer

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From the parts department to the service department everyone was knowledgeable and courteous and assisted me in making the right decision everyone was knowledgeable and courteous and assisted me in making the right decision More

by marktheisen Verified Customer Verified Customer

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When I needed service work the dealership got me in in a timely manner, they found out right away what it was my only issue was that they broke something trying to get the sensor replaced inside and so they timely manner, they found out right away what it was my only issue was that they broke something trying to get the sensor replaced inside and so they had to order another one and I had to wait almost 2 days but they did give me a very nice Ford Explorer which I cannot complain about. Very satisfied More

by Sherangel Verified Customer Verified Customer

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They were very helpful. My problem is hopefully solved. I like the text video that was sent to me. My problem is hopefully solved. I like the text video that was sent to me. More

by KIM91 Verified Customer Verified Customer

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Super friendly and helpful. Strives to make the process convenient. I'll definitely go there for future service on my truck. Strives to make the process convenient. I'll definitely go there for future service on my truck. More

by KEITH_GESSNER Verified Customer Verified Customer

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I started using Boucher service dept several years ago and was impressed with the service writer's and technicians who worked on my vehicles. Things were always done in a timely manner and to my satisfact and was impressed with the service writer's and technicians who worked on my vehicles. Things were always done in a timely manner and to my satisfaction. More

by MOMMA.HUBBARD Verified Customer Verified Customer

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A great dealership treats you with respect and eliminates the stress of the situation. The staff takes the time to fully understand your specific problem or automotive needs. They focus on finding solutions the stress of the situation. The staff takes the time to fully understand your specific problem or automotive needs. They focus on finding solutions rather than forcing an immediate sale or expensive upsell. The team explains your options, pricing, and timelines honestly and without hidden details. More

by ES202 Verified Customer Verified Customer

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Had appt Monday never looked at my truck dropped off at 745 am Could have communicated with me better I would have been better off not wasting my time making the appt because nothing got accomplished 745 am Could have communicated with me better I would have been better off not wasting my time making the appt because nothing got accomplished More

by transamtam Verified Customer Verified Customer

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Got me in for service last minute for an oil change, everything went great. John kept me informed through the process. everything went great. John kept me informed through the process. More

by Ajlewis1116 Verified Customer Verified Customer

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They reached out to me about a needed recall repair before I even knew one was needed. I really appreciated that. Worked with me to set up an appointment for that at the same time as a needed oil chang before I even knew one was needed. I really appreciated that. Worked with me to set up an appointment for that at the same time as a needed oil change. I ALWAYS have great service at Gordie Boucher in West Bend. More

by Cheryl Verified Customer Verified Customer

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