Very dishonest, hit things wrong with the vehicle and
didn't repair them Very dishonest, hid things that were wrong with Vehicle denied and didn't finish what should've been done out for themselves
didn't repair them Very dishonest, hid things that were wrong with Vehicle denied and didn't finish what should've been done out for themselves
More
by RfettigJr
Verified Customer
Verified Customer
Other Employees Tagged:
Monica Dewey
Wonderful Eugene was Wonderful and always treats us
great! Finance dept explained everything in detail also.
great! Finance dept explained everything in detail also.
More
by PLWARDEN61
Verified Customer
Verified Customer
Other Employees Tagged:
Monica Dewey
Oct 18, 2026 -
Gordie Boucher Ford Lincoln of West Bend responded
Knowing you found the service on your Ford F-250 caring and thorough means a lot to our team. We appreciate you highlighting the clear, detailed explanations from our finance department.
Chris Flynn
General Sales Manager
262-338-3379
Pleased with how efficient my visit was with no
surprises. I'll be back when it's time for the next maintenance check.
surprises. I'll be back when it's time for the next maintenance check.
More
by BUNNY.CUTAIAR
Verified Customer
Verified Customer
Other Employees Tagged:
Monica Dewey
Oct 19, 2026 -
Gordie Boucher Ford Lincoln of West Bend responded
Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend.
Chris Flynn
General Sales Manager
262-338-3379
Oct 17, 2026 -
BUNNY.CUTAIAR responded
Gordie Boucher in West Bend is my ‘go to’ service center.
I'm an elevator service technician who recently changed
routes from Milwaukee to our northern most route. So I wasn't sure where to get my van serviced during normal business hours. I literally walked in a
routes from Milwaukee to our northern most route. So I wasn't sure where to get my van serviced during normal business hours. I literally walked in and made an appointment quickly and returned the following day. Check in was seamless and quick. Service was performed at a very reasonable rate and I was on my way. Waiting area was great as well. I will definitely be back! Thanks!
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by Steve.Biksadski
Verified Customer
Verified Customer
Other Employees Tagged:
Monica Dewey
Oct 14, 2026 -
Gordie Boucher Ford Lincoln of West Bend responded
We’re glad you found the check-in process seamless and quick when you brought in your Ford Transit-150. Knowing that the service was completed at a reasonable rate and that our waiting area met your needs is rewarding. We look forward to welcoming you back whenever your Transit-150 needs care.
Chris Flynn
General Sales Manager
262-338-3379
Great service on my F250b will be back for another oil
change when I'm due
change when I'm due
More
by Packerrich1
Verified Customer
Verified Customer
Service Price Transparency
Oct 10, 2026 -
Gordie Boucher Ford Lincoln of West Bend responded
We’re glad the service on your Ford F-250 went smoothly. We look forward to taking care of your next oil change when you’re due.
Chris Flynn
General Sales Manager
262-338-3379
It was nice,said Hi to the service manager, parts people,
payment window people, Monica took care of my concerns about a recall, parts not available yet, and had wiper blades changed. Very pleasant experienc
payment window people, Monica took care of my concerns about a recall, parts not available yet, and had wiper blades changed. Very pleasant experience.
More
by Rjsonnentag
Verified Customer
Verified Customer
Other Employees Tagged:
Monica Dewey
Oct 07, 2026 -
Gordie Boucher Ford Lincoln of West Bend responded
Your note about Monica addressing your recall concerns, even with parts unavailable, shows how we aim to keep you informed at every step. Our team is pleased we could also replace the wiper blades on your Explorer.
Chris Flynn
General Sales Manager
262-338-3379
I will not go elsewhere for my vehicle services Monica
makes West Bend Boucher a notch above the rest of Boucher dealer ships
makes West Bend Boucher a notch above the rest of Boucher dealer ships
More
by RJLAROE404
Verified Customer
Verified Customer
Other Employees Tagged:
Monica Dewey
Oct 02, 2026 -
Gordie Boucher Ford Lincoln of West Bend responded
Hearing that Monica and our service department stand out above the rest means a lot to us. We’re honored you’ll continue trusting us with your Lincoln Aviator service.
Chris Flynn
General Sales Manager
262-338-3379
Outstanding West bend Boucher has always treated us super
no complaints Monica Dewey is the best
no complaints Monica Dewey is the best
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by RJLAROE404
Verified Customer
Verified Customer
Other Employees Tagged:
Monica Dewey
Oct 02, 2026 -
Gordie Boucher Ford Lincoln of West Bend responded
Knowing the service on your Lincoln Corsair has consistently met your expectations is rewarding. Your praise for Monica and your kind words about our dealership mean a great deal to our team.
Chris Flynn
General Sales Manager
262-338-3379
Excellent service all around Friendly and professional
staff. Very, very, very, nice people at your shop!
staff. Very, very, very, nice people at your shop!
More
by Sandyjkellner
Verified Customer
Verified Customer
Other Employees Tagged:
Monica Dewey
Sep 26, 2026 -
Gordie Boucher Ford Lincoln of West Bend responded
Knowing the service on your Lincoln Corsair felt welcoming and professional means a lot to our service department. Your kind words about our team’s friendliness are truly appreciated.
Chris Flynn
General Sales Manager
262-338-3379
Needed some guidance on shocks, tires for a smoother
ride. Monica worked with the shop foreman to come up with a suitable plan. I was very satisfied with their results.
ride. Monica worked with the shop foreman to come up with a suitable plan. I was very satisfied with their results.
More
by Rjsonnentag
Verified Customer
Verified Customer
Other Employees Tagged:
Monica Dewey
Sep 25, 2026 -
Gordie Boucher Ford Lincoln of West Bend responded
We’re glad the tailored shocks and tire plan for your Ford F-250 developed by Monica and our shop foreman delivered the smoother ride you wanted. Knowing you’re very satisfied means a great deal to our service team.
Chris Flynn
General Sales Manager
262-338-3379
Sep 25, 2026 -
Rjsonnentag responded
I appreciate the care shown by the service team and the mechanics.
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