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Monica Dewey
Monica Dewey at Gordie Boucher Ford Lincoln of West Bend

Monica Dewey

Service Advisor

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

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4.7
70 Reviews
4.7

70 Reviews

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70 Reviews of Monica Dewey

July 17, 2026

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Employee Rating

They tried to rip me off. I had an oil change and they said my alignment was off. I needed sway bars front/back then alignment. This is not true, i had the alignment done 3,50 More

by wabakimimaps
Recommend Dealer
No

Other Employees Tagged: Monica Dewey

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July 17, 2026

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Awesome and fast Taken care of well and fast turn around time Would recommend to others More

by FREDNABRU
Recommend Dealer
Yes

Other Employees Tagged: Monica Dewey

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Jul 17, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Monica is delighted to hear how quickly your Ford Explorer was serviced and that you felt well taken care of. Thank you for recommending us to others, and we look forward to helping you again. Chris Flynn General Sales Manager 262-338-3379

July 16, 2026

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Everyone was very friendly including the guy who moved my vehicle Ken! Monica was also very professional and answered all my questions More

by Jason.kendall
Recommend Dealer
Yes

Other Employees Tagged: Monica Dewey

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Jul 16, 2026

Gordie Boucher Ford Lincoln of West Bend responded

We appreciate you sharing your experience. We’re delighted our team was welcoming and that Monica answered all your questions during your Ford service. We look forward to assisting you at your next appointment. Chris Flynn General Sales Manager 262-338-3379

July 16, 2026

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I have been using the Boucher service department for years. I continue to get great service and communication. More

by titurk
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne Zarling

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Jul 16, 2026

Gordie Boucher Ford Lincoln of West Bend responded

We’re thrilled to know our service team has been delivering dependable support and timely updates for years. Thank you for trusting us with your Ford. We’re eager to assist you at your next service visit. Chris Flynn General Sales Manager 262-338-3379

July 13, 2026

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It was a good experience even though it was just an oil change and tire rotation. My truck was completed when I wanted it. More

by Jtf71961
Recommend Dealer
Yes

Other Employees Tagged: Monica Dewey

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Jul 13, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Good to hear our team completed your Ford F-150 oil change and tire rotation exactly when you needed. Please reach out whenever your truck needs attention again. Chris Flynn General Sales Manager 262-338-3379

July 11, 2026

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The service appointment went smoothly and efficiently. I was kept updated throughout the process. Thank you to Monica and the techs who worked on my car. More

by A.R.KURSIETIS
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Recommend Dealer
Yes
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Jul 12, 2026

Gordie Boucher Ford Lincoln of West Bend responded

It’s rewarding to know your Lincoln received prompt service and that Monica kept you updated throughout. Thank you for recognizing our technicians’ work. We appreciate the opportunity to care for your Lincoln and look forward to helping you again. Chris Flynn General Sales Manager 262-338-3379

July 08, 2026

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Great service. Attentive staff, excellent workmanship Very pleased with the overall experience, very clean environment More

by tlvan2930
Recommend Dealer
Yes

Other Employees Tagged: Monica Dewey

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Jul 09, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your five-star review. It’s wonderful to hear Monica and our team took great care of your Lincoln Aviator, delivering attentive service and excellent workmanship in a clean environment. We appreciate your trust and look forward to welcoming you back. Chris Flynn General Sales Manager 262-338-3379

July 08, 2026

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I always ask for Monica, as my service writer she looks out for my truck and makes sure it gets what it needs. More

by steve.gordon78
Recommend Dealer
Yes

Other Employees Tagged: Monica Dewey

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Jul 08, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for trusting Monica as your service writer. She’ll be delighted to know you appreciate her care in making sure your Ford receives exactly what it needs. Chris Flynn General Sales Manager 262-338-3379

July 08, 2026

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Always a pleasant experience with exceptional customer service! I recommend for all auto repair service. More

by bobbymartin11
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

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Jul 08, 2026

Gordie Boucher Ford Lincoln of West Bend responded

We’re delighted to hear your Ford F-150 service visits have been consistently pleasant with exceptional support from our team. Thank you for recommending us for auto repair. We look forward to continuing to care for your F-150. Chris Flynn General Sales Manager 262-338-3379

July 08, 2026

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Employee Rating

Treats us with respect and very friendly. When we call they get us in a timely manner. More

by GLORIAROSKOPF
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jul 09, 2026

Gordie Boucher Ford Lincoln of West Bend responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Chris Flynn General Sales Manager 262-338-3379

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