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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

Overview
Employees
Reviews
Vehicles
4.7
2,412 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,412 reviews

January 15, 2022

so far they are friendly and answeared all my questions so far the van drives nice More

by WALLYGATOR31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Carter Thank You, Rebecca Flynn
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Jan 31, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Awesome- thanks for the feedback!

January 15, 2022

everyone was fantastic from start to finish . delivery and pick up staff very nice .would do it all over again but not have to spend money . More

by DANANDNANETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barb Sauer
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Jan 31, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the feedback! Please reach out if there is anything we can do for you in the future!

January 11, 2022

Our salesman, Joey Brasted, was fantastic!! Best car buying experience I’ve ever had. Highly recommended. More

by TJBELL11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Brasted
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Jan 12, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the 5 star review!

January 10, 2022

Each person we encountered while there was friendly and helpful. Louie went above and beyond and provided us with excellent service! More

by MEBAUER06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louie, Leah
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Jan 12, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the 5 star review!

January 09, 2022

Very friendly and professional staff. Oil change was done quickly. In and out under 45 minutes. Thanks! More

by JDZABSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the 5 star review!

January 08, 2022

Didn’t fix the issue on the noise in roof. Waiting on the parts for babyseat More

by BCFM
Friendliness
Recommend Dealer
No
Employees Worked With
Joseph Hohmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the feedback!

January 07, 2022

Staff is always helpful and ready to assist, repairs are timely and they even wash the vehicle. More

by BOTT6478
Recommend Dealer
Yes
Employees Worked With
Barb Sauer
Report | Print
Jan 12, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the 5 star review!

January 07, 2022

Enjoyed meeting people working there Ford has great people working there Service is very good thank you very much Jim r More

by JIMR193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Crass, Angie Heyse, Ken Braun , Barb Sauer
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Jan 07, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

We appreciate the review, thank you!

January 06, 2022

truck smells like diesel fuel . guy must havew had some on his cholthes from changing fuel filters . not happy More

by GMICHAELS7
Recommend Dealer
No
Employees Worked With
Angie Heyse
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Jan 07, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

We are so disappointed to learn of this situation you have described. We take our clients' comments seriously and want to understand in further detail what exactly went wrong. Please reach out to our Service Manager Joe Hohmann at 262-338-3379 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.

January 05, 2022

Like the online scheduling option. It is a convenient feature. Saves time and telephone tag. More

by RFBOY
Recommend Dealer
Yes
Employees Worked With
Angie Heyse, Barb Sauer
Report | Print
Jan 07, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for the review!

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