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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,412 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,412 reviews

December 24, 2021

Great customer service! Always done the right way. I need seven more words. Review done. More

by PETERBREIMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Dec 30, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Haha! That 15-word requirement can be a killer! Thanks for the review!

December 23, 2021

My 1st experience with Boucher. Professional, they did what they said they would do. The dealership was clean and seemed to be well managed. More

by dawerners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Awesome to hear! Thanks! :)

December 23, 2021

Was able to do transaction electronically. I live in Michigan and everything was all set for my husband to go pick up his new truck. More

by ELLKIM1
Recommend Dealer
Yes
Employees Worked With
Santo Caputa
Dec 30, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Enjoy your new ride! Thanks for the business! :)

December 23, 2021

Wonderful experience! Louie was an awesome salesman and everyone in finance (Zeke) was very helpful. More

by KARENJD592003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louie, Zeke Heyse, Kayla Bell
Dec 30, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

That's great feedback! Thank you for your business!

December 22, 2021

Prompt service; attention to detail; friendly people willing to help. Nice lounge area for waiting. More

by j_kallenbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Obermeier, Barb Sauer
Dec 30, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

We love to hear that! Thank you!

December 21, 2021

Overall good experience except the way inflated costs for an extended warranty that you offer. Really wonder how those cost are calculated or if that is how you make more money off people. More

by KRISTINE.SCHMIDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Greenhalgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Bell
Dec 30, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you!

December 21, 2021

Friendly and to the point sales staff because I knew my price point and they followed thru to meet it. The vehicle was ordered without delay. Finance person offered options to me but was not pushy when the More

by BSRS17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Greenhalgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for the 5-stars! Much appreciated!

December 21, 2021

Like the dealership. Before the detailing I would say Like the dealership. Before the detailing I would say the staff was friendly and helpful. Was not happy with the job they did on the detailing, More

by CRAIG.SEIDEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Zieja
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to speak with our service manager about your last visit. Please reach out if there is anything more we can do for you!

December 20, 2021

Customer Service was great and everyone was very friendly. I didn't have to wait very long for my appointment to begin. More

by tricia.a.timmers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you!

December 17, 2021

Such a stellar sales experience from the entire team at this dealership. I worked exclusive with Marlee Hill and she made the process feel very personable and that is a trait I was looking for in a sales c More

by Dale1957
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlee Hill
Dec 30, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Awesome to hear! Thanks! :)

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