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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,384 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,384 reviews

April 06, 2021

Great costumer service, very clean, tons of options to choose, and Joey delivering great deals with always a smile. I highly recommend to get cars form this place. More

by Hector
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Brasted, Kayla Bell
Apr 26, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Hector - we are thrilled you had a clean and enjoyable visit with us here at Boucher!

April 06, 2021

Joey did a great job of explaining the features of my Ford Ranger, and he answered any questions that I had. The entire staff was very professional and made me always feel comfortable. I would suggest to More

by hunting4282
Recommend Dealer
Yes
Employees Worked With
Joey Brasted, Kayla Bell
Apr 26, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

We are glad you had a positive buying experience with us here at Boucher!

April 06, 2021

Staff was very friendly, knowledgeable and transaction was relatively simple! Found the truck online, communicated with Tom, came in and Zeke wrapped it all up. Still too much paperwork to buy a truck. More

by CASTRNBRG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Heyse, Tom Dasko, Stephanie Turner
Apr 26, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the positive review!

April 06, 2021

The people are always very friendly and the service is great. Service is always explained what was done and like it when I get a free car wash when service is complete. More

by KCAPEK0261
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Apr 26, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the review!

April 06, 2021

Needs an increased focus on customer satisfaction which is sorely lacking especially in the service department- won’t be having anything done there in the future. More

by LARLYNMIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eugene Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Gonzales, Ken Braun
Apr 26, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

We are very disappointed to hear you had a negative experience with our Service Department. When you have the opportunity, please reach out to our Service Manager, Ken Braun, at 262-337-3379 so we can discuss this further with you. We hope to hear from you soon.

April 01, 2021

Very good experience. We will be bring both vehicle there. We had issues with hiser Ford. Oil was leaking from the frame and was not cleaned. The service here was spot on and they took pride in taking More

by Jklugkonkel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Crass, Kim Gonzales, Angie Heyse, Ken Braun
Apr 26, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the positive review!

April 01, 2021

I am please with the sales experience while purchasing my vehicle. Richard Love went the extra mile to make sure the deal we negotiated went smoothly. More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Heim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Flynn, Stephanie Turner
Apr 26, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the positive review, Tom!

March 30, 2021

Very attentive, personable. Answered all my questions. The 25 word requirement seems a bit excessive. Made an effort to find a vehicle that met my requirements. More

by holter.carl
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to write this review, Carl. We hope to see you again in the future!

March 29, 2021

I believe price could have been less. My Escape had even more options and wound up paying more than I paid with more mileage 13 months ago. More

by SCHAAS61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Turner, Joey Brasted
Apr 26, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your review and feedback.

March 29, 2021

Excellent service and attention to detail. They went above and beyond, even after our purchase. The customer service they displayed is a rarity in this business, and they earned our future business. More

by CKHENKEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the review!

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