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Gordie Boucher Ford Lincoln of West Bend
West Bend, WI
2,436 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,436 reviews
April 14, 2021
I picked up my vehicle after leaving it for recalls. Complimentary car wash was not done and multipoint report card was not filled in. How can I trust and feel safe on the services that they 'completed' Complimentary car wash was not done and multipoint report card was not filled in. How can I trust and feel safe on the services that they 'completed'. More
by VIRIDIANAAYALA
Verified CustomerEmployees Worked With
Doug Grey, Douglas William.., Angie Heyse
April 14, 2021
Jacob the service advisor is the best. Kept me informed all along the way. Gave me great information and I would not go anywhere else unless Jacob goes to another dealership. all along the way. Gave me great information and I would not go anywhere else unless Jacob goes to another dealership. More
by BOBBIEMINOR
Employees Worked With
Jacob
April 13, 2021
There were some issues upon delivery of the vehicle but Wayne Zarling in the service department took care of that just like it says at Gordie Boucher there with you every mile he did a fine job Wayne Zarling in the service department took care of that just like it says at Gordie Boucher there with you every mile he did a fine job More
by JVW560
April 12, 2021
Excellent service department! Friendly, caring, and quick service! Found the source of the problem and resolved it very promptly! Thank you or fixing my truck! service! Found the source of the problem and resolved it very promptly! Thank you or fixing my truck! More
by HORSEKRAZIE
Employees Worked With
Neal Crass
April 12, 2021
I’ve used Boucher for all of my service needs over the last 20 years. Always a great experience. Well done as always. Thank you! last 20 years. Always a great experience. Well done as always. Thank you! More
by KIMBERLY.GONZALES2
April 12, 2021
Sheahan was so great to work with. She wasn't pushy at all, and made absolute sure I was in love with the car before trying to find a lender. One of the most relaxed test drives my wife and I have ever ha all, and made absolute sure I was in love with the car before trying to find a lender. One of the most relaxed test drives my wife and I have ever had. Honestly the most positive car buying experience ever! She was extremely friendly and helpful with all the questions and concerns we had. Will recommend her to anyone looking to buy a car! More
by T Knox000
Employees Worked With
Sheahan Thomma
April 10, 2021
John Zekeck did a great job. He is taking over for Kim Gonzales. John knew exactly what he was doing in service dept and was very professional with me, the customer. I was in good hands. Gonzales. John knew exactly what he was doing in service dept and was very professional with me, the customer. I was in good hands. More
by David Reed
Employees Worked With
john Zekeck
April 10, 2021
All and all and excellent experience for a first time buyer, and i will be returning for any other vehicle needs, excellent work to all those involved. buyer, and i will be returning for any other vehicle needs, excellent work to all those involved. More
by David
April 08, 2021
Service was OUTSTANDING AS USUAL .Mechanic TOM YOUNG ,has serviced my 2011, F250 Diesel Truck since I purchased it right from the factory. I always request TOM for my service work. He is an OUTSTANDING DIES serviced my 2011, F250 Diesel Truck since I purchased it right from the factory. I always request TOM for my service work. He is an OUTSTANDING DIESEL MECHANIC, second to none. Make sure you keep him, and give him a raise! More
by RBCKOGEE
April 08, 2021
Hands down the best place I’ve being going to for years. I’ve never had a bad experience whether it be service or buying a new car. I will keep going to them. I’ve never had a bad experience whether it be service or buying a new car. I will keep going to them. More
by BBAUMANN28
