Gordie Boucher Ford Lincoln of West Bend

The upmost friendliness anyone can ever encounter! Since we walked into the dealership of Gordon Boucher two years ago for the first time, we have felt very warm and welcome like being a part of the Go Since we walked into the dealership of Gordon Boucher two years ago for the first time, we have felt very warm and welcome like being a part of the Gordon Boucher family. Our experience from purchasing a new vehicle to standard service maintenance has given us confidence that we will truly be a continued customer looking forward! More

We come are so pleased with Gordon Boucher. We have purchased several vehicles and the service dept has been very good. Everyone is always very nice purchased several vehicles and the service dept has been very good. Everyone is always very nice More

The detailing was poor. I have contacted the sales person and he said he would schedule a time for me to come in so they can redo it and also possibly replace the batteries in the two fobs that don't person and he said he would schedule a time for me to come in so they can redo it and also possibly replace the batteries in the two fobs that don't work. It's been a week and I have not heard back, I sent another email. I was told that the vehicle I bought would qualify for the no payment for 90 days, but then when I met with the financial person, it did not. She stated that we could choose another lender, but by this time I was done. They did an excellent job keeping my payment at the amount I wanted. Overall I am happy with my vehicle. More

Friendly, knowledgable salesmen While the dealership can be a little challenging to access, it is worth the effort to come in and talk with the staff. I found them to not only know t While the dealership can be a little challenging to access, it is worth the effort to come in and talk with the staff. I found them to not only know their inventory they knew what options each vehicle had to offer. I did not experience the pressure from the salespeople that I have gotten at other dealerships, it felt more like you were talking with a friend. More

Mirror Repair Brought the car in for an estimate, given a price. After bringing it in for service, the tech decided it would take double the time to do the work fro Brought the car in for an estimate, given a price. After bringing it in for service, the tech decided it would take double the time to do the work from the initial quote. Angie did a great job of keeping it fair. More

Mediocre at best! We arrived on time for our appointment and were basically ignored for over 15 minutes until our salesman popped in to see us. When we called to make o We arrived on time for our appointment and were basically ignored for over 15 minutes until our salesman popped in to see us. When we called to make our appointment and we explained the issues that we were experiencing we were told if that issue did not happen while they had our vehicle that they couldn't do anything about it. Also when we explained them the guy said that he wasn't even going to write some of those issues down! The waiting area was very clean and well stocked with snacks and drinks. More

They listened to what I wanted and did what I needed. I had body work done and didn’t want the wash after my service. had body work done and didn’t want the wash after my service. More

Dan Powell was a great help in finding and helping us get the vehicle my wife would really like. We are very happy. Great Job.! the vehicle my wife would really like. We are very happy. Great Job.! More

We had multiple repairs done on the same day. Work was completed in the time frame promised. Service department took great care of our vehicle from start to finish. Our service advisor, Angi, was very h completed in the time frame promised. Service department took great care of our vehicle from start to finish. Our service advisor, Angi, was very helpful. Thank you, Angie! More

Always appreciate the help getting my vehicle and my families vehicles serviced! Always greeted with a smile and done in a timely manner! Thanks Angie! families vehicles serviced! Always greeted with a smile and done in a timely manner! Thanks Angie! More