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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,438 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,438 reviews

June 18, 2020

The service department was good to me Barb will the reason I will go back to their shop because she showed that she cares about the customer More

by latter070183@hotmail.com
Recommend Dealer
Yes
Employees Worked With
Barb Sauer
June 18, 2020

bought 2 cars in one day well we had 6 attempts on cars for our daughter, and finally found a car that we thought was sold, but really was hers because of some communication g More

by WENZLAFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Johnson, Dalton Fleischman
June 18, 2020

detailing I brought in car with-what I had been told was- solidified concrete dust on the lower half. Brandon did a fantastic cleaning of it all. It is absol More

by PALMSTEINMJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
June 17, 2020

Best new car vilifying experience ever! No pressure, got exactly what I was looking for with what I wanted on it! I will be going to Boucher Ford for all of my automotive needs! Thanks guys and gals! More

by HORSEKRAZIE
Recommend Dealer
Yes
Employees Worked With
Stephanie Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Powell, Scott Feller
June 16, 2020

Kim Gonzalez was amazing. She is extremely knowledgeable. She took the time to explain things. I would recommend contacting her if you need assistance. She also gave me her business card so I can call her d More

by RCMEYER4
Recommend Dealer
Yes
Employees Worked With
Kim Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2020

The work was prompt and efficient. People were friendly. Price was reasonable and we could see they used protection against the spread of covid 19 More

by BGERKHARDT
Recommend Dealer
Yes
Employees Worked With
Bill humpal, Ken Braun , Barb Sauer
June 15, 2020

They don’t know me. Consequently they don’t value me I have purchased 3 new cars from Boucher dealerships in the last 7 years. Because of my poor service experience with your service department, this wil More

by AUING
Recommend Dealer
No
Jun 25, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your feedback. We're sorry to hear you have not had positive experiences with our Service Department. We would like the opportunity to learn more about your specific situation and make things right. Please reach out to our Service Manager, Ken Braun, at 262-338-3379. We hope to hear from you soon.

June 13, 2020

Dalton was a pleasure to work with. He made sure I was in the right vehicle for me. We couldn’t be happier and we will definitely work with him again. More

by Fleischman75
Recommend Dealer
Yes
Employees Worked With
Stephanie Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton Fleischman
June 12, 2020

Service Dept. appt. My experience in the Service Department was terrific. My vehicle was there for the "works" pkg...and one other concern. Kim was the service writer who More

by PSPREDHEAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2020

Great service as usual Service writer was 👍 service was awesome . I have been using gordie Boucher for all my service for the last six years and has been great, would reco More

by kmatschull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
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