
Gordie Boucher Ford Lincoln of West Bend
West Bend, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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The service department was good to me Barb will the reason I will go back to their shop because she showed that she cares about the customer reason I will go back to their shop because she showed that she cares about the customer More
bought 2 cars in one day well we had 6 attempts on cars for our daughter, and finally found a car that we thought was sold, but really was hers because of some communication g well we had 6 attempts on cars for our daughter, and finally found a car that we thought was sold, but really was hers because of some communication gaps. HOWEVER, everything worked out finally, as it would have anyway, but I can't believe we literally spent almost 15 hours and 2 cars later at your dealership. I will start with Dalton, who we have known for awhile, and he is a great person, kind hearted, I just hope that doesn't get in the way of crazy buyers, but he may be good because of his patience. Corey, who was assisting him the second day, was also wonderful and patient, My husband was trying hard to stand his ground and Corey did not break. for the most part, we came out if the deal happy, The finance person, Mr. Johnson, stayed until 11pm finishing the paperwork so we could leave with the cars that night. outstanding, and I know he has better things to do. we have purchased many cars from you, and I am certain we will continue. Sorry we ate a lot of snacks and drank enough fluids so thanks for that, I brought my car in the next day, and it was cleaned up. I was able to take a car to my appointment, and drove the original car I was looking at, but no one liked the orange color but me. Sad to say, wish I would have looked at the miles, 18,000 on a 2016 compared to 36,000 on a 2017. this would have been ideal for me with how many miles I put on a year. Although, since I know I can teach on line (Actually hate it) but I might try to stay home and not put so many on, I will make that work for me. LOL I hope to see you at the county fair next year, perhaps consider purchasing a lamb!! ok enough of the funny business. overall, you guys were great. Thank you for everything. just waiting on the Fobs for both of our cars. would highly recommend Gordie to everyone, Now we are an all Ford family. thanks everyone, especially Dalton. Keep up the good work, you will do well in this business, and don't let the crazies get the best of you. PS I thought we would get 3 free oil changes, did I miss that somewhere? you have my number. The Wenzlaff's More
detailing I brought in car with-what I had been told was- solidified concrete dust on the lower half. Brandon did a fantastic cleaning of it all. It is absol I brought in car with-what I had been told was- solidified concrete dust on the lower half. Brandon did a fantastic cleaning of it all. It is absolutely magnificent! More
Best new car vilifying experience ever! No pressure, got exactly what I was looking for with what I wanted on it! I will be going to Boucher Ford for all of my automotive needs! Thanks guys and gals! exactly what I was looking for with what I wanted on it! I will be going to Boucher Ford for all of my automotive needs! Thanks guys and gals! More
Kim Gonzalez was amazing. She is extremely knowledgeable. She took the time to explain things. I would recommend contacting her if you need assistance. She also gave me her business card so I can call her d She took the time to explain things. I would recommend contacting her if you need assistance. She also gave me her business card so I can call her direct. More
The work was prompt and efficient. People were friendly. Price was reasonable and we could see they used protection against the spread of covid 19 Price was reasonable and we could see they used protection against the spread of covid 19 More
They don’t know me. Consequently they don’t value me I have purchased 3 new cars from Boucher dealerships in the last 7 years. Because of my poor service experience with your service department, this wil I have purchased 3 new cars from Boucher dealerships in the last 7 years. Because of my poor service experience with your service department, this will be my last new car from Boucher. More
Dalton was a pleasure to work with. He made sure I was in the right vehicle for me. We couldn’t be happier and we will definitely work with him again. the right vehicle for me. We couldn’t be happier and we will definitely work with him again. More
Service Dept. appt. My experience in the Service Department was terrific. My vehicle was there for the "works" pkg...and one other concern. Kim was the service writer who My experience in the Service Department was terrific. My vehicle was there for the "works" pkg...and one other concern. Kim was the service writer who took care of me, and I can't say enough good things about her. She's very efficient and very funny...everything was taken care of quickly, my one concern was addressed, my vehicle was washed and disenfected...and I was on my way! Kudos to Kim and the Service Dept. at Gordie Boucher, West Bend. More
Great service as usual Service writer was 👍 service was awesome . I have been using gordie Boucher for all my service for the last six years and has been great, would reco Service writer was 👍 service was awesome . I have been using gordie Boucher for all my service for the last six years and has been great, would recommend to all More